Senior Business Analyst

The Role Mission

You are the bridge between complex manufacturing operations and high-performance digital solutions. As a Strategic BA you dont just map processes; you re-engineer them. Your goal is to translate high-level business challenges into scalable technical architectures ensuring that every WMS and ERP integration delivers measurable ROI and operational agility.

Strategic Responsibilities

• Process Re-Engineering & Value Mapping: Lead deep-dive discovery sessions to map AS-IS states. Dont just document current inefficienciesarchitect TO-BE processes that leverage automation and lean logistics to improve throughput and accuracy.
• WMS-ERP Synergy Design: Act as the primary architect for the data lifecycle. Design how the WMS interacts with the ERP/MES to ensure seamless data flow minimizing latency and eliminating manual data silos.
• Strategic Interface Planning: Define the functional and technical requirements for system interfaces. You will ensure that the digital thread remains unbroken from raw material inbound (MES/ERP) to final product outbound (WMS).
• Stakeholder Influence & Advisory: Partner with plant managers and IT directors to align project goals with broader corporate strategy. You will manage expectations influence decision-making and act as a subject matter expert on logistics best practices.
• High-Impact Project Orchestration: Lead the lifecycle from a strategic lens. Beyond checking boxes on a project plan you will ensure the solution is stabilized adopted by users and delivering the intended business value post-go-live.
• Data-Driven Decision Support: Design logistics KPIs (e.g. inventory accuracy order cycle time) within the system to empower clients with real-time actionable business intelligence.

Professional Requirements

• Experience: 6 years as a Business Analyst or Consultant with a heavy focus on WMS/Logistics within manufacturing or large-scale warehousing.
• Technical Literacy: Strong understanding of how ERP (SAP Oracle Odoo etc.) integrates with floor-level systems (WMS/MES). You should be able to speak business to the client and technical to the developers.
• Analytical Rigor: Proven ability in complex business analysis requirements elicitation and producing high-quality documentation (BRDs FSDs and Flowcharts).
• Implementation Pedigree: A track record of at least 23 full-cycle implementationsyou know where the traps are during go-live and how to avoid them.
• Vietnam Market Insight: Experience navigating the specific operational challenges of manufacturing and logistics in the Vietnam region or global contexts.

Core Strategic Competencies

• Solution-First Thinking: Ability to see beyond a system fix to provide a business solution.
• Architecture Mindset: Understanding the ripple effects of data flow across an integrated software ecosystem.
• Communication Excellence: Fluent in English or Vietnamese with the ability to simplify complex technical concepts for non-technical stakeholders.
• Adaptability: The ability to pivot between high-level strategy and granular technical problem-solving during system stabilization.

Client Overview:

A leading global provider of IT solutions specializing in the Maritime Port and Logistics industries. Headquartered in East Asia with a significant R&D presence in Vietnam they empower the worlds largest shipping lines and terminal operators with cutting-edge supply chain visibility and automation Environment:

• Global Scale: Working on high-impact systems that manage millions of TEUs (containers) across international waters.
• Innovation-Driven: Transitioning from traditional delivery models to advanced Agile frameworks to maintain a competitive edge in global trade tech.
• Culture: A collaborative multinational environment that values technical rigor continuous improvement and the professional growth of its engineers.