Commercial Loan Servicing Associate

About this role:

Wells Fargo is seeking a Commercial Loan Servicing Associate within the CDF Operations function.

In this role you will:

• Be SME for all invoicing funding treasury & cash processing activities. Be seen as subject matter expert being able to resolve queries.

• Creation and checking of weekly participant settlement statements.

• Main point of contact for internal & external audits control testing by internal stakeholders and Business Process Mapping activities.

• Support the offshore Operations Team by reviewing daily activities. Raise concerns improvement ideas establish clear actions & follow ups.

• Identify training and process improvement needs to further enhance the internal and/or external customer experience ensuring accurate & timely processing and query resolution. Escalating internally & cross functionally as and when required.

• To identify and drive process simplification using AI and/or Xceptor

• Ensure processes are executed and maintained in line with regulatory and WF standards at all times and ensure that records are maintained to the highest standard.

• Maintain and ensure adherence to Standard Operating Procedures and Business Continuity Planning to ensure that procedures are updated to reflect operating practices.

• Work with other departments including Commercial Risk and Controllership to maintain and improve awareness and understanding of the Operations requirements.

Required Qualifications:

• Experience in Commercial Loan Servicing or equivalent demonstrated through one or a combination of the following: work experience training education

• Attention to detail problem solving attitude strong organisational skills improvement mind set proactive in identifying improvement & efficiency opportunities.

• Experience of using AI and/or Xceptor is desirable.

• Ability to work under time pressure

• Ability to work independently and as a team.

• Ability to make decisions within the agreed boundaries with minimal supervision and communicate effectively with internal and external customers.

• Able to display a positive attitude and flexible approach to assigned tasks with a desire to learn and grow within the organisation.

• The ability to establish strong partnerships at all levels and the ability to influence key stakeholders internally/externally.

• Strong knowledge of MS Excel including ability to create pivot tables to manage and analyse data is essential.

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit Market Financial Crimes Operational Regulatory Compliance) which includes effectively following and adhering to applicable Wells Fargo policies and procedures appropriately fulfilling risk and compliance obligations timely and effective escalation and remediation of issues and making sound risk decisions. There is emphasis on proactive monitoring governance risk identification and escalation as well as making sound risk decisions commensurate with the business units risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates including women persons with disabilities aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process visitDisability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.