Onsite Benefits Call Center Representative
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Job Location:
Chesapeake, VA - USA
Monthly Salary:
Not Disclosed
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
Benefits Call Center Representative
Onsite in Chesapeake VA
Excellent benefits and team atmosphere
Pay: $17/hour
About the Role:
As a Benefits Call Center Representative youll support customers by answering inbound calls related to employee and retiree annuity benefits. This includes assisting callers with retirement-related inquiries benefit information and general questions regarding their benefits.
You will manage a steady call volume while actively listening navigating multiple systems and providing accurate and timely resolutions. Strong attention to detail communication skills and empathy are essential when handling sensitive customer information.
This position requires a self-motivated individual who can remain focused meet performance expectations and deliver a professional positive experience for every caller in a remote environment.
Requirements:
Were seeking candidates with strong communication skills and a customer-first mindset. To succeed in this role you must have:
- Previous customer service and/or call center experience
- Experience with healthcare employer benefits or retirement/annuity benefits preferred
- Strong keyboarding skills and proficiency navigating multiple systems
- Excellent verbal and written communication skills
- Strong problem-solving skills
- Ability to multitask effectively while managing a high volume of calls
- Ability to follow guidelines and provide accurate information
- High school diploma GED or college degree
- Successful completion of background check and/or drug test
- Must be 18 years of age or older
Below is what youll need to do to be considered for this position. It will take less than 20 minutes and includes everything required at this stage!
- Apply to the role and provide your basic profile information (2 minutes)
- If you qualify for the role a recruiter will reach out to discuss the opportunity!
Be part of the future
Are you seeking an opportunity to make a real impact in a company that appreciates ideas and new ways of thinking Come join us and grow with a team of people who will challenge and inspire you to be the best!
About Conduent
Through our dedicated associates Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments creating exceptional outcomes for our clients and the millions of people who count on them.
You have an opportunity to personally thrive make a difference and be part of a culture where individuality is noticed and valued every day.
We offer excellent benefits (medical dental and vision) a consistent work schedule paid training and a great work environment.
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position actual salaries will vary and may be above or below the range based on various factors including but not limited to location experience and addition to base pay this position based on business need may be eligible for a bonus or addition Conduent provides a variety of benefits to employees including health insurance coverage voluntary dental and vision programs life and disability insurance a retirement savings plan paid holidays and paid time off (PTO) or vacation and/or sick time. Pay: $17/hour which may be below your states minimum wage. Please take this into consideration when applying.
Required Experience:
Unclear Seniority
About Company
COVID-19 presents an unprecedented and challenging situation for all of us. At Conduent, our top priority is to protect our associate base and the communities where we live and work, while continuing to serve and help our clients at a time when they need us most. We’d like to thank ev ... View more
