Technical Product Owner Site Reliability Engineering (Conferences Technology)
Job Summary
About GartnerIT :
Join a world-class team of skilled associates who build creative digital solutions to support our colleagues and clients. We make a broad organizational impact by deliveringcutting-edgetechnology solutions that power Gartner. Gartner IT values its culture of nonstop innovation an outcome-driven approach to success and the notion that great ideas can come from anyone on the team.
About the role:
As the Technical Product Owner for the SiteReliabilityEngineering (SRE)team you willbe responsible fordefining prioritizing and delivering reliability-focused initiatives that ensure the scalability availability and performance of our platforms and services. You will work closely with SREs engineering teams and stakeholders to translate business and technical requirements into actionable work championing best practices in reliability automation and operational excellence.Youwillalsoprovide project leadership supporting reliability service delivery includingmanagement of key initiatives needed to scale and enhance our practicesanddelivery oversightforSRE scrum teams.
Key responsibilities:
Identifyand prioritize developer pain points using qualitative and quantitative signals with the focus on impact.
Translate platform / SRE needsintoclear product requirements and priorities.
Define and track success metrics such as developer productivity reliability and cost efficiency.
Run discovery through developer interviews Dev Experience surveys support interruptions incident reviews and platform metrics (e.g.DORA CI/CD reliability).
Lead migrations and deprecations with empathy clarity and consistency.
Oversee delivery of SRE key initiatives managing project timelines riskscommunicationand collaboration with stakeholders.
Work with SREs and engineers to ensuretimelydelivery of initiatives removing blockers andfacilitatingagile ceremonies (standups planning retrospectives)
Required Skills & Experience:
2 - 4 years working as Product Owner Technical Product Manager or similar role in Platform environments.
Proven experience as a Product Owner Technical Product Manager or similar role in a software engineering environment.
Strong understanding of SRE principles DevOps practices and cloud infrastructure.
Familiarity with monitoring alerting incident management and automation tools (e.g. Prometheus Grafana PagerDuty Terraform etc.).
Deep understanding of product management methodologies especially SCRUM.
Experience working with agile methodologies (Scrum Kanban).
Excellent communication organizational and stakeholder management skills.
Technical background (e.g. former engineer SRE or similar) is highly desirable.
Preferred Qualifications:
Experience with large-scale distributed systems.
Knowledge of reliability engineering concepts such as SLIs SLOs and error budgets.
Certifications in cloud platforms (AWS GCP Azure) or agile methodologies.
Scrum Certification (Product Owner Scrum Master etc.)
Project management experiencea plus.
Who you are
Ability to balance and prioritize business and user needs.
Excellent communication skills.
Ability to work on multiple projects with a proactive approach to work management.
Owns success Takes responsibility for the successful delivery of the solutions.
Strong desireto improve upon their skills in tools and technologies.
Self-motivated learner quick to research and implement.
What you will get:
Competitive compensation
25 daysannual holiday and anadditionalday off for your birthday.
Private Medical and Dental Care.
Life and Disability Insurance.
Public Transport Subsidy.
Ticket Restaurant Card.
Childcare Vouchers (TicketGuarderia).
IncentiFit- annual reimbursement for health-and-wellness-related activities.
Pension Scheme.
Tuition Reimbursement.
Employee Stock Purchase Plan.
Employee Assistance Program.
Gartner Gives Charity Match.
Relocation Assistance - a specialist to help you with all the appointments and paperwork.
Limitless growth and learning opportunities.
A collaborative and positive culture - join a diverse team of professionals that are as smart and driven as you.
A chance to make an impact your work will contribute directly to our strategy.
Hybrid Work Environment - enjoy the flexibility of working from home and the energy of collaborating with peers in our dynamic offices.
New offices close toGlòriesand the beach in the fantastic innovationandtech 22@districtof sunny Barcelona.
Fresh fruit snacksselectionof teas fair trade organic coffee.
And much more!
Please Note:
- Applications must besubmittedin English.
- A valid EU visa/passport isfor this position.
#LI-Hybrid
#LI-AL2
Who are we
At Gartner Inc. (NYSE:IT) we guide the leaders who shape the world.
Our mission relies on expert analysis and bold ideas to deliver actionable objective business and technology insights helping enterprise leaders and their teams succeed with their mission-critical priorities.
Since our founding in 1979 weve grown to 20000 associates globally who support over 13000 client enterprises in 90 countries and territories. We do important interesting and substantive work that matters. Thats why we hire associates with the intellectual curiosity energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.
What makes Gartner a great place to work
Our vast virtually untapped market potential offers limitless opportunities opportunities that may not even exist right now for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.
We hire remarkable people who collaborate and win as a team. Together our singular unifying goal is to deliver results for our clients.
Our teams are inclusive and composed of individuals from different geographies cultures religions ethnicities races genders sexual orientations abilities and generations.
We invest in great leaders who bring out the best in you and the company enabling us to multiply our impact and results. This is why year after year we are recognized worldwide as a great place to work.
Gartner is the world authority on AI
At Gartner youll join a company at the very center of the AI revolution. Gartner has proactive objective guidance throughout clients AI journeys. We set the standard for how organizations leverage artificial intelligence to drive meaningful impact. Youll have access to unmatched resources expertise and technology and play a key role in helping Gartner and our clients innovate and grow as we leverage AI to transform business and technology landscapes.
Its an exciting time to be at Gartner with limitless opportunities to make a real impact grow your skills and build a lasting meaningful career in a field thats reshaping the way we operate. If youre passionate about AI and want to be part of a team thats guiding the leaders who shape the world Gartner is the place for you.
What do we offer
Gartner offers world-class benefits highly competitive compensation and disproportionate rewards for top performers.
In our hybrid work environment we provide the flexibility and support for you to thrive working virtually when its productive to do so and getting together with colleagues in a vibrant community that is purposeful engaging and inspiring.
Ready to grow your career with Gartner Join us.
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Required Experience:
IC
About Company
Gartner, Inc. (NYSE: IT) is the world’s leading research and advisory company and a member of the S&P 500. We equip business leaders with indispensable insights, advice and tools to achieve their mission-critical priorities today and build the successful organizations of tomorrow.