JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented peopleand empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.

What this job involves:

As a Workplace Planning & Facilities Specialist at JLL youll serve as the vital connection between our people and their physical workspace ensuring every employee has what they need to thrive in their daily work environment. This role puts you at the heart of creating exceptional workplace experiences by managing day-to-day operations coordinating services and fostering an environment where collaboration flourishes. Youll be the go-to resource for workplace-related inquiries and vendor coordination while maintaining the high standards that set JLL apart through our commitment to innovation and excellence. Working closely with cross-functional teams youll help shape a brighter way forward by ensuring our workspace supports productivity wellbeing and the seamless delivery of services to both internal teams and external clients.

What your day-to-day will look like:

User/Stakeholder Management

Provide superior customer service to meet users expectations

Procurement & Vendor Management

Assist in the management of all contractors on site to ensure they perform to the required standards (including inspection of vendors works)

Assist in the procurement of vendors and services as required

Assist with vendor onboarding assessment

Finance Management

Assist in financial processes to ensure that all financial management requirements are completed in a timely and accurate manner

Ensure prompt and accurate management of purchase orders Goods received and account payable

Site Operations and Report Management

Responsible for site facilities operational activities not inclusive of mailroom key press management office supplies management etc

Responsible for onboarding and offboarding activities

Conduct regular reporting and data compilation including space utilization analysis for headcount reporting update office layouts using AutoCAD software and prepare professional presentations and lease renewal proposals using PowerPoint

Assist in the implementation of Industry Best Practice operations

Seek ways to constantly reduce costs and improve operational standards

Any other support tasks and requirement as required by the Client Reporting Manager

Desired or preferred experience and technical skills:

Firm First Mindset

Able to cooperate and work well with others to meet targets

Support the team effectively as and when needed

Proven ability to commit to flawless execution while complying with firms procedures and standards

User Focus & Relationship Management

Able to interact with employees across all levels & vendors with ease

Ability to manage conflict and conflicting priorities

Demonstrates ability to work with vendors to deliver efficient services

Demonstrates proactive & professional approach to customer service

Has a customer-oriented attitude

Prior facilities experience

Proven ability to manage multiple and complex facilities operational matters on a daily basis

Demonstrates ability to prioritize and manage the completion of facilities related activities in an efficient manner

Problem-solving skills capacity to deal with ambiguity and solve complex problems effectively

Ability to effectively deal with stressful situations

Able to work independently

Self-motivated; confident & energetic

Flexible able to adapt to rapidly changing situations

Goal-oriented able to focus on meeting all performance targets

Strong communicator good presentation skills and possesses strong verbal & written communication skills (English & local language); also an active listener

Exhibits honesty & trustworthiness

Experience with workplace utilization metrics lease administration processes and CAD software for space planning preferred

Required Skills and Experience

• Advanced proficiency in Microsoft Office applications particularly PowerPoint for presentations and proposal development

• At least 2 years of prior experience in space planning workplace management or related field preferred

• Working knowledge of AutoCAD for office layout updates and space planning

• Experience with space utilization reporting and workplace analytics

• Demonstrated experience in preparing lease renewal proposals and client presentations

• Knowledge of local occupational health and safety requirements critical facilities and vendor management for specialized services is advantageous

Location: on site

If this job description resonates with you we encourage you to apply even if you dont meet all the requirements. Were interested in getting to know you and what you bring to the table!

Location:

If this job description resonates with you we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table!

At JLL we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities we analyze your application for relevant skills experiences and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role yourepursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL) together with its subsidiaries and affiliates is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.