Ninja + Adventure Center Manager

The Opportunity

The Ninja & Adventure Center Manager/Head Coach provides leadership program oversight and day-to-day management of Chelsea Piers Stamfords Ninja program and Adventure Center (trampoline park/rock wall). This role is responsible for driving business growth staff leadership curriculum development athlete experience and the safe and effective operation of the Ninja & Adventure Center space. The Head Coach ensures program excellence while supporting Chelsea Piers core values business objectives and commitment to exceptional customer service.

The ideal candidate is a highly visible and entrepreneurial leader who is passionate about growing participation and revenue building strong community relationships and delivering exceptional experiences that strengthen the Chelsea Piers brand.

Primary Responsibilities

Leadership & Management

• Provide daily leadership supervision and professional development for all Ninja & Adventure Center staff
• Lead hiring onboarding training scheduling and performance management for all Ninja & Adventure Center staff
• Manage staff scheduling payroll processes and timekeeping
• Foster a positive safe and accountable team culture aligned with Chelsea Piers values
• Serve as a visible leader and point of contact for staff and families

Program Operations

• Develop and implement structured curriculum lesson plans and progression pathways for Ninja classes team and camps
• Provide daily on-floor coaching and support across class camp and team programs
• Identify evaluate and place athletes within Ninja Team programming
• Create new programs/offerings to encourage additional participation in activities
• Maintain accurate daily athlete attendance and manage makeup class scheduling
• Communicate proactively with families regarding athlete placement progress and program expectations
  

Space Equipment & Business Operations

• Oversee equipment maintenance and space setup to support curriculum delivery and athlete safety
• Curate equipment purchase recommendations and collaborate with leadership on selections and upgrades
• Lead and support marketing promotional and community outreach efforts designed to increase visibility participation and revenue generation for Ninja & Adventure Center programs.
• Oversee program performance by monitoring budgets participation goals enrollment trends and retention while implementing strategies to support revenue growth.
• Collaborate with the main registration desk to ensure smooth handling of registration questions and transactions
• Serve as a visible ambassador for Chelsea Piers by building strong relationships with athletes families guests and the surrounding community

Status:Full-Time Exempt

Schedule:In-person at Chelsea Piers in Stamford CT; this position requires evening and weekend hours and the schedule varies based on seasonal business needs

Compensation:Starting at $55000 per year

• Minimum 3 years of coaching or program management experience in Ninja Parkour or a related discipline
• Strong leadership and staff development experience
• Demonstrated ability to grow program participation drive enrollment or support revenue-generating initiatives
• Proven ability to build curriculum and manage youth development programs
• Excellent communication organization and customer service skills
• Ability to work evenings weekends and seasonal events as required
• Safety-focused mindset with attention to detail and program compliance

Benefits

• Complimentary Chelsea Piers Fitness membership
• Programming discounts for you and your family
• Paid vacation and sick time
• Health dental and vision insurance
• 401(k) contribution and company match
• FSA account and other voluntary benefits options

This position is based at Chelsea Piers in Stamford CT

Chelsea Piers is an Equal Opportunity Employer