Carer Support Facilitator

Who is Mpower

Mpower is a well-established accredited not-for-profit community-based organisation servicing South West Victoria. Established in 1975 Mpower has grown from a small voluntary service to an organisation employing over 95 staff delivering a range of clinical and support services to more than 1200 families across the region. With the introduction of the NDIS and expansion of community services Mpower continues to grow and evolve to meet the needs of our local communities.

The Role

Our Carer Support Program provides person-centred support to individuals caring for others in the community. Carers may support people who are frail aged living with disability mental illness dementia chronic illness or terminal conditions. As a Carer Support Practitioner you will play a key role in supporting carers through information referrals coordination and access to flexible respite options. You will work directly with carers in their homes and community settings building strong relationships and supporting them to achieve meaningful outcomes.

This is a full-time position based in Warrnambool with some client related travel across the region.

About You

Were looking for someone who is empathetic proactive and confident working with a diverse range of people. You will bring:

• Relevant qualifications in Disability Social Work Health Welfare Community Services or similar
• Experience in case management community services or working with carers
• A sound understanding of the challenges faced by carers and those they support
• Strong communication and engagement skills
• Ability to work autonomously and manage competing priorities
• Understanding of the challenges faced by carers and those they support
• Experience working collaboratively with internal teams and external stakeholders

What Youll Be Doing

• Supporting carers through assessment planning and coordination of services
• Providing information advocacy and referrals to relevant supports
• Coordinating respite and other service options
• Facilitating carer activities groups and engagement opportunities
• Maintaining accurate case notes reporting and data integrity
• Building strong relationships with carers service providers and community networks

What We Offer

• Supportive and collaborative team environment
• Ongoing professional development opportunities
• Generous PBI salary packaging options
• Flexible working arrangements
• Opportunity to make a genuine difference in your local community

Employment terms and conditions are in line with the Social Community Home Care and Disability Services Industry Award 2010 with the applicable classification Level 3.

How to Apply

If you would like to discuss this opportunity further please contact Judi Mutsaers Coordinator Carer Program on (03)or

To obtain a copy of the Position Description please visit: should include a cover letter resume and details of three professional referees.

Please apply via SEEK.

Applications close Wednesday 20 May 2026 however applicants may be shortlisted interviewed and appointed prior to the closing date.

People from diverse backgrounds are encouraged to apply. Mpower is committed to providing a safe and inclusive workplace and complies with Equal Opportunity legislation.

Appointment is subject to satisfactory NDIS Worker Screening Clearance Working with Children Check and other relevant compliance requirements.