Home Care Case Manager (Bilingual in Chinese & English)
Gold Coast - Australia
Job Summary
About Us
Sunny Care was founded on the belief that elderly individuals have made significant contributions to our community throughout their lives.
Our mission is to work closely with clients and their families to enrich their livesbringing sunshine and dignity to those who have given so much. We provide tailored Home Care Packages that support independence while maintaining strong community connection.
As a multicultural organisation our diverse backgrounds enable us to understand and support the unique challenges older individuals may face allowing us to better guide them on their home care journey.
About the Role
We are seeking a compassionate and drivenCase Managerto coordinate and oversee the delivery of high-quality individualised home care services.
In this role you will ensure care plans are flexible client-focused and aligned with current Home Care legislation. You will build strong lasting relationships with clients families healthcare professionals and external stakeholders to deliver safe supportive care aligned with client goals and Sunny Cares philosophy of independence flexibility and choice.
This is a maternity leave cover position with strong potential for ongoing employment based on performance.
Location:Gold Coast (with occasional travel to the Brisbane office for meetings and events)
About You
Were looking for a respectful empathetic professional who thrives on building relationships and delivering exceptional care.
You will bring:
- Bilingual in Chinese (Mandarin and/or Cantonese) and English with strong verbal and written communication skills
- Australian working rights (citizenship or permanent residency preferred)
- Minimum 1 years experience inSales Business Development Case Management or Healthcare
- Experience in aged care or community services (CHSP HCP or Support at Home highly regarded)
- Strong interpersonal and relationship management skills with a client-centred approach
- Understanding of service coordination client onboarding and basic scheduling processes
- Proficiency in client management systems and Microsoft Office
- Valid drivers licence
- National Police Check (or willingness to obtain)
What We Offer
- Base salary uncapped bonuses designed to reward client growth and performance
- Work-from-home flexibility after probation
- Opportunity to join a growing leader in Queenslands aged care sector
- Ongoing training and support from a friendly experienced team
- Access to employee benefits (e.g. novated leasing corporate discounts)
- Supportive and collaborative work environment
How to Apply
If you are interested in this position please apply through the Seek ad or send your resume and cover letter to or text message to0 thank you.
Required Experience:
IC