Counselor II Mobile Crisis Call Center (Charleston)

Are you passionate about making a real difference in peoples lives Join our team at the Office of Mental Health where we are dedicated to providing compassionate and accessible care to our community. We are seeking aCounselor IIwho is motivated to help individuals and families navigate lifes challenges and achieve long-term wellness. If you want to use your skills to build a healthier more resilient community we encourage you to apply.

Responsibilities for the Counselor II:

• Provide a quality response in culturally competent manner to callers of the Mobile Crisis Call Center.
• Improve/follow communication collaboration and procedures in support of the emergency services continuum of care.
• Knowledgeable of and accountable for documentation expectations.
• Demonstrate recognition of the importance of collaboration and teamwork within the Center and community.
• Operate in an efficient and organized manner.
• Retain overall responsibility for meeting Quality Assurance standards.
• Comply with all OMH/CDMHC policies and protocols applicable Quality Assurance Corporate Compliance Cultural Competence and CARF policies procedures and regulations and all Federal and State laws as well as attend all trainings classified as mandatory by Federal and State regulations.

Minimum and Additional Requirements

• A bachelors degree in guidance counseling or the social sciences and professional experience in human services or social services programs.

• This position requires the ability to bend stoop climb drive from location to location and lift up to 5 pounds.
• This is an essential position and may require some after-hours work to help fill in when staff are out and/or position could be designed for after-hours or weekends.
• The employee is required to have a serviceable personal vehicle and a valid SC drivers license.

• A Masters or Doctorate degree from an accredited program university or college in psychology social work counseling marriage and family counseling or other behavioral discipline deemed equivalent by BHDD.

Post hire employees must:

• Have working knowledge of mental health principles and practices; experience working and/or education in the mental health field; good listening skills.

• Have working knowledge of basic health and welfare services provided by other agencies in the community.

• The ability to multi-task; remain calm in a crisis; good writing skills.

• Ability to screen assess and consult with callers.

• Experience in the crisis continuum of care a plus

Available Shifts:

The Department of Behavioral Health and Developmental Disabilities is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race color religion sex (including pregnancy childbirth or related medical conditions including but not limited to lactation) national origin age (40 or older) disability or genetic information.

Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.

The Department of Behavioral Health and Developmental Disabilities offers an exceptional benefits package for full time (FTE) employees:

• Health dental vision long-term disability and life insurance for employees spouse and children. Click here for additional information.
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• S.C. Deferred Compensation Program available (S.C. Deferred Compensation)
• Retirement benefit choices*
  • State Retirement Plan (SCRS)
  • State Optional Retirement Program (State ORP)

*Enrollment in one of the listed plans is required for all FTE employees; please refer to the contribution section of hyperlinked retirement sites for the current contribution rate of gross pay.