ECM Process Automation and Workflow Analyst (IT Business Analyst – SeniorSpecialist)

Keeping Washington Clean and Evergreen

The Department of Ecology is hiring an Enterprise Content Management (ECM) Process Automation and Workflow Analyst (IT Business Analyst Senior/Specialist) within the Administrative Services Division.

Location:

• Headquarters Office in Lacey WA.
• Upon hire you must live within a commutable distance from the duty station.

Schedule:

• This position is eligible for telework and flexible schedule options.
• A minimum of one day per week is required in the office.
• Schedules are dependent upon position needs and are subject to change.

As the Senior ECM Business Analyst you will serve as the agencys lead for enterprise-wide content lifecycle workflow automation and digital records modernization initiatives. You will operate with broad independence and play a central part in shaping Ecologys content management strategy with solutions delivered primarily through Laserfiche Cloud while remaining platform-agnostic.

This position is uniquely intriguing and rewarding due to its agency-wide impact high level of analytical leadership and deep involvement in governance technology integration and strategic decision-making across multiple programs.

Key aspects of the role include:

• Enterprise Analysis & Strategy Management Acting as the senior analytical expert for ECM initiatives you will translate multi-program business needs into integration-ready compliant and fully testable specifications that support agency-wide content lifecycle management and process automation.
• Standards Stewardship & Practice Development Establishing maintaining and evolving the ECM Units business analysis standards SOPs templates and guidance. You will mentor Journey-level BAs and project managers contribute to the BA Community of Practice and ensure consistent scalable and audit-ready BA methods across the agency.
• Complex Process & Lifecycle Design Leading enterprise discovery efforts documenting as-is and to-be workflows modeling content lifecycles and integrating retention disclosure privacy and security controls into all process and system designs.
• Integration & Interoperability Planning Defining and validating multi-program and agency-wide integration needs designing interface touchpoints and ensuring ECM systems interoperate with enterprise applications without creating silos.
• Quality Assurance & Validation Management Creating rigorous evidence-based test strategies directing cross-functional User Acceptance Testing (UAT) maintaining robust traceability matrices and providing go/no-go recommendations for major releases.
• Cross-Program Project Partnership Co-authoring project charters and plans aligning multi-program scope coordinating with the ECM Project Manager and supporting organizational change management training and communication for agency-wide adoption.
• Enterprise Intake & Options Analysis Conducting early-stage analysis for new ECM initiatives shaping problem statements evaluating solution options and advising leadership and the ECM Steering Committee on strategic alignment risks and readiness.
• Leadership Mentorship & Agency Influence Serving as a mentor to other business analysts guiding technical and non-technical contributors and collaborating with executives records officers privacy officers IT leadership and cross-agency partners. Though the role is non-supervisory you will function as a lead analyst with broad influence.

Opportunities for Growth and Career Advancement. This senior role provides opportunities to:

• Lead high-visibility agency-wide initiatives that directly influence Ecologys digital transformation.
• Develop and steward enterprise standards used across programs and project teams.
• Mentor analysts and influence the agencys business analysis maturity.
• Engage with executive leadership statewide partners and external agencies.
• Expand expertise in enterprise architecture integration design information governance and digital workflow automation.

What you will do:

For detailed information on how we calculate experience and responses to other frequently asked questions please visit our Recruitment website.

Required Qualifications:

Eight years of experience and/or education as described below:

• Experience within the last 12 years in IT project management or business analysis. Experience includes but is not limited to business analysis user interface design system testing app development and all facets of IT project management for IT projects to include technical writing.
  Experience must include demonstrated competence in the following skill sets:
  • Critical Analysis & Problem Solving Ability to evaluate cross-program business problems and identify scalable compliant and value-driven solutions.
  • Planning & Prioritization Ability to manage and coordinate multiple high impact BA and QA efforts to ensure timely and aligned project delivery.
  • Business Analysis Leadership Ability to lead business analysis practices and steward standardized SOPs templates and methods to ensure consistent auditable analysis.
  • Process & Lifecycle Modeling Ability to analyze and model business workflows and content lifecycles to ensure efficient compliant and enterprise aligned operations.
  • Quality Assurance & Validation Ability to design and lead test planning execution and defect management to ensure solutions meet requirements and enforce lifecycle controls.
  • Solution Design & Platform Analysis Ability to translate business needs into scalable requirements including configuration metadata workflows and integrations.
  • Integration & Interoperability Analysis Ability to define data flows interface requirements and system dependencies to ensure solutions interact reliably across enterprise systems.
  • Requirements Elicitation & Documentation Ability to gather analyze and structure functional nonfunctional and compliance requirements to ensure accurate and testable solution designs.
• Education involving a major study in Computer Science Information Technology (IT) or closely related field.

Examples of how to qualify:

• 8 years of experience.
• 7 years of experience AND 30-59 semester or 45-89 quarter college credits.
• 6 years of experience AND 60-89 semester or 90-134 quarter college credits (Associates degree).
• 5 years of experience AND 90-119 semester or 135-179 quarter college credits.
• 4 years of experience AND a Bachelors degree.
• 2 years of experience AND a Masters degree.

Desired Qualifications:

• A Bachelors degree with a focus on Information Technology Project Management Business Analysis or related field.
• Four years of business analysis experience on IT projects that cross program or agency boundaries.
• Preferred Certifications:
  • Certified Business Analysis Professional (CBAP) or similar through the International Institute of Business Analysis (IIBA) OR completion of a business analyst certification from a university or college.
  • Agile Certification
  • Prosci OCM Certification
  • Laserfiche Certified Process Designer or Laserfiche Gold Certification or Laserfiche Platinum Certification.
• Preferred Competencies:
  • Vendor & Contract Coordination Ability to collaborate with external vendors on requirements scope alignment and acceptance criteria to ensure successful delivery of contracted ECM services.
  • Training & Instructional Design Support Ability to translate workflows and requirements into learning materials or contribute to training design to improve end-user adoption.
  • Advanced Change Management Practices Ability to apply structured OCM methodologies (e.g. Prosci/ADKAR) to drive adoption readiness and behavior change across diverse programs.
  • Lean or Continuous Improvement Methods Ability to apply Lean Six Sigma or similar continuous improvement approaches to streamline cross-program workflows and reduce waste.
  • Cloud Architecture Awareness Ability to understand general cloud service concepts (SaaS governance security posture) to better align ECM lifecycle designs with enterprise cloud strategies.
  • Accessibility Standards Knowledge Ability to design workflows forms and documentation that follow accessibility best practices (WCAG/Section 508) ensuring equitable user experiences.
  • Knowledge of Agile/Scrum Delivery Methods Ability tooperatecomfortably within Agile ceremonies story development cycles and iterative planning to align ECM work with agile project practices.

If you are excited about this role and meet the required qualificationswe encourage you to apply.Desired qualifications reflect additional knowledge skills or experience that are nice to have but not required. Studies have shown that some applicants especially women and people of color are less likely to apply unless they meet every listed qualification. At the Department of Ecology we are dedicated to building a diverse and authentic workplace centered in belonging and we welcome applicants with varied backgrounds and unique perspectives.

Ecology does not use the E-Verify system; therefore we are not eligible to extend STEM Optional Practical Training (OPT). For more information please visit.

Application Process

Ecology seeks diverse applicants: We view diversity equity inclusion and respect through a broad lens including race ethnicity class age religion sexual orientation gender identity immigration status military background language education life experience physical disability neurodiversity and intersectional identities. Qualified job seekers from all backgrounds are encouraged to apply.

How to Apply

Click Apply at the top of this page. Complete the entire application including full work history and responses to all supplemental questions and attach:

• Cover letter describing your interest in and qualifications for this position
• Resume

Because we base our selection on the information you provide it is in your best interest to complete the application thoroughly.A resume will not substitute for the work experience section of the application or vice versa. Applications with blank fields or supplemental question responses with comments such as see resume may be considered incomplete.

Application Attestation: By submitting an application you are affirming that the information contained in your application and on all attachments is complete and truthful. The state may verify this information and any false or misleading answers may result in rejection of your application or dismissal if employed.

Need an Accommodation

If you need reasonable accommodation during the application and/or screening process including this job announcement in an alternate format:

• Please contact us at or
• If you are deaf or hard of hearing you may call through the Washington Relay Service by dialing 711 or 1-.

Questions

• For specific questions about the position location options schedule or duties please contact John Shields at
• If you need assistance applying for this job are inquiring about the status of your application would like to request the full position description or have any other questions please contact the Recruitment Team at

About the Department of Ecology

As the State of Washingtons environmental protection agency we are deeply committed to protecting preserving and enhancing Washingtons environment for current and future generations. Joining Ecology means becoming part of a team dedicated to protecting and sustaining healthy land air water and climate in harmony with a strong economy. A career in public service at Ecology allows you to help solve some of the most challenging problems facing our state while keeping your health and financial security a priority. We combine one of the most competitive benefits packages in the nation with a strong commitment to life/work invest in our employees to create and sustain a working environment that encourages creative leadership effective resource management teamwork professionalism and accountability.

Diversity Equity Inclusion and Respect (DEIR)are core values central to Ecologys work. We strive to be a workplace where we are esteemed for sharing our authentic identities while advancing our individual professional goals and collaborating to protect preserve and enhance the environment for current and future generations.

We believe thatDEIRis both a goal and an action. We are on a journey honoring our shared humanity and taking steps to demonstrate our commitment to a vision where each of us is heard seen and valued.

Ecology employees may be eligible for the following:Medical/Dental/Vision for employee & dependent(s)Public Employees Retirement System (PERS)Vacation Sick and other Leave11 Paid Holidays per yearPublic Service Loan ForgivenessTuition Waiver Long Term Disability&Life InsuranceDeferred Compensation ProgramsDependent Care Assistance Program (DCAP) Flexible Spending Arrangement (FSA)Employee Assistance ProgramCommute Trip Reduction IncentivesCombined Fund DriveSmartHealth*Click here for more information

To learn more about Ecology please visit ourwebsite explore Working at Ecology check out ourStrategic Plan and connect with us onLinkedInFacebookInstagramYouTube or ourblog.

Equal Opportunity Employer: The Washington State Department of Ecology is an equal opportunity employer. We strive to create a working environment that includes and respects cultural racial ethnic sexual orientation and gender identity diversity. Women racial and ethnic minorities persons of disability persons over 40 years of age veterans military spouses or people with military status and people of all sexual orientations and gender identities are encouraged to apply.

Collective Bargaining: This is a position covered by a bargaining unit for which the Washington Federation of State Employees (WFSE) is the exclusive representative.

Note: This recruitment may be used to fill other positions of the same job classification across the agency. Once all the position(s) from the recruitment announcement are filled the recruitment may only be used to fill additional open positions for the next sixty (60) days.

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