Senior Associate, Data & Operations Center for Education Advocacy

American Jewish Committee

Job Location:

New York City, NY - USA

Monthly Salary: $ 62000 - 75000

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

About AJC

American Jewish Committee (AJC) is the global advocacy organization for the Jewish people. We create trusted partnerships with leaders around the world to ensure Jews and Israel are safe and thriving.

With an unparalleled reach spanning six continents AJC engages leaders in more than 110 countries through 40 offices and dozens of partnerships with Jewish communities worldwide. Wherever the Jewish people and Israel need us AJC is thereempowering leaders in government education partner communities and the private sector to counter antisemitism and act as allies.

The challenges we face are global. AJC is leading the global response. Join us.

Your Department

The Center for Education Advocacy (CEA) operates at the intersection of Jewish advocacy and educational transformation working to create inclusive K-12 and higher education spaces that are resilient against antisemitism. The Center focuses on three key areas: higher education and campus affairs K-12 education and leadership development and education policy and legislative advocacy. Using research-based approaches and long-term partnerships with administrators faculty students and parents the CEA develops policies and programs that strengthen both Jewish inclusion and democratic values in American education.

Your Impact

This role strengthens CEAs ability to execute programs and demonstrate impact by owning key operational and data workflows. The position designs implements and continuously improves processes to ensure CEA contacts activities and program information are captured consistently and that core operational activities (events scheduling communications and reporting) run smoothly and on time.

Your Role

Data Support & Reporting (50%)

Maintain and organize CEA contact engagement and program data across approved systems (e.g. HubSpot CRM Qualtricsspreadsheets/tools used for intake and tracking) serving as a HubSpot power user for CEA by supporting accurate data entry list hygiene and consistent use of CRM fields and processes
Manage ongoing data integrity and quality assurance (e.g. data entry standards de-duplication validation checks) and implement routine audits to keep records accurate and consistent
Design and maintain standardized intake workflows templates and documentation (e.g. field definitions and how we enter dataguidance) and provide orientation/training to support consistent data entry and reporting
Serve as a HubSpot power user for CEA by enabling effective use of the CRM (e.g. building and maintaining lists supporting basic workflow needs as applicable/approved partnering with system owners on field/process updates troubleshooting routine user issues and documenting/communicating best practices
Support routine HubSpot operations such as imports/exports (as approved) list segmentation for outreach and coordinating user access/permissions requests with the system owner
Prepare recurring reports and draft dashboards/scorecards by compiling lists counts and summary tables; identify trends or gaps and flag actionable insights for internal planning and external reporting needs
Track event attendance and engagement in HubSpot and/or approved trackers and prepare basic post-event summaries (e.g. registrations attendance and follow-up lists)
Develop and assist with survey and data-collection workflows (e.g. compiling responses tracking distribution and preparing files for analysis)
Follow established data practices including privacy and access expectations and escalate data issues or questions to the appropriate owner
Research and recommend improvements to CEAs data and reporting processes (e.g. new fields automation opportunities templatesand quality checks); test changes document procedures and support rollout in alignment with AJC standards Coordinate with AJC IT and other internal partners on routine access troubleshooting and system support needs

Operations & Event Support (50%)

Design and implement event operations support for CEA programs (virtual and in-person) including invitations/RSVP tracking vendor research and coordination calendars run-of-show materials and day-of execution
Design and implement event operations support for CEA programs (virtual and in-person) including invitations/RSVP tracking vendor research and coordination calendars run-of-show materials and day-of execution
Coordinate travel and logistics as needed (e.g. itineraries reservations and day-of details) in support of CEA events and meetings
Develop post-event follow-up workflows and support event debriefs by tracking participation metrics and documenting lessons learned for continuous improvement
Support scheduling and coordination for Academic Affairs/CEA meetings and events including calendar management confirmations and follow-ups
Draft proof and send routine communications and support inbox management including responding to basic inquiries and routing items to the appropriate staf
Prepare agendas meeting materials and basic notes/action-item trackers as needed; ensure files are organized and accessible to the team
Maintain shared team files and operational trackers (e.g. contact/distribution lists templates and folders) to support consistent workflows and record-keeping
Complete timely data entry and list maintenance to support CEA operations (e.g. updating HubSpot CRM records event attendance and distribution lists)
Track deadlines and operational requests coordinate with internal partners as needed and escalate risks or issues to the supervisor
Support purchasing and expense-related tasks as needed (e.g. vendor set-up coordination purchase/expense documentation and tracking receipts/invoices in accordance with AJC policies)

Supervisory Role

Individual contributor

Education Training and Experience

Bachelors degree
Minimum of 4 years of related experience.

Knowledge Skills and Abilities

Passion for the mission goals and objectives of AJC
Committed to AJCs core values: respect accountability integrity innovation and collaboration
Demonstrates professionalism and high standards of conduct
Ability to work collaboratively with individuals from diverse backgrounds

Core Technical Skills (Essential)

Qualtrics Proficiency (Required): Strong working knowledge including survey logic distributions basic analysis and recurring reporting
CRM Systems: Experience with HubSpot strongly preferred; Salesforce or similar CRM platforms acceptable
Data Analysis Tools: Advanced Excel/Google Sheets skills including pivot tables formulas and data visualization
Database Management: Understanding of relational databases data integration and migration processes
Statistical Analysis: Strong foundation in descriptive/inferential statistics and hypothesis testing
AI: Proficiency in AI and other emerging technologies Core Competencie
Strategic thinking connecting data insights to organizational advocacy goals
Project management skills with the ability to manage multiple data projects simultaneously
Communication skills to present complex data findings to non-technical stakeholders
Experience working effectively with both technical teams and program staff
Problem-solving approach to data challenges and systems optimization

Preferred Qualifications

Advanced education or data analytics certification
SQL proficiency and experience with data visualization tools (Tableau Power BI)
Previous experience with CRM implementations
Knowledge of grant reporting requirements and compliance data management
Python/R programming for data anal

Physical Demands

Office employees:

Remaining in a stationary position often sitting or standing for prolonged period
Repeating motions that may include the wrists hands and/or fingers
Communicating with others to exchange information
Moving about to accomplish tasks or moving from one worksite to another

Disclaimers

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar related or a logical assignment to the position. The job description does not constitute a contract between the employer and employee and is subject to change by the employer as the needs of the employer and the requirements of the job change.

Compensation

The salary for this position is $62000 - $75000 depending on relevant experience and location.

Benefits Regular

Full-time employee benefits:

Medical vision and dental plans
Flexible Spending Account options
Generous Paid Time Off (PTO) - 15 vacation days per year that increases with continued employment
Paid Holidays (many Federal and major Jewish Holidays)
Hybrid work schedule
403(b) participation after one year of employment
Transit plan
Competitive Paid Parental Leave

*After applicable waiting or probationary periods have been met

Required Experience:

Senior IC

About AJC American Jewish Committee (AJC) is the global advocacy organization for the Jewish people. We create trusted partnerships with leaders around the world to ensure Jews and Israel are safe and thriving.With an unparalleled reach spanning six continents AJC engages leaders in more than 110 co...