Course & Contracts Specialist

About the Role:

This position provides coordination and comprehensive support in the management of the section building supplemental pay request and adjunct faculty contracts.

Major Responsibilities:

The following is not to be construed as an exhaustive list. Other duties logically associated with this position may be assigned. All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA) other applicable regulatory requirements and professional standards.

• Entering data into system for course sections (e.g. room and instructor assignmentsconsumable fees etc..).

• Coordinating with facilities scheduler to assign classes to rooms.

• Generating faculty contracts.

• Processing faculty substitution extra pay and course load sheets.

• Responding timely to change requests from Deans Department Chairs and Program Chairs.

• Monitoring status of courses and contracts to ensure they are completed in a timely manner are in line with committed Service Level Agreement (SLA) and all processes are followed through to completion.

• Following defined quality control procedures to proactively identify and resolve errors to minimize impact to faculty staff and students.

• Generating and distributing reports to chairs as needed.

• Providing exceptional customer service and advocacy to all in support of college campus programs and student success.

• Engaging in critical thinking to efficiently problem solve and resolve identified challenges/issues.

• Promoting an engaging environment by engaging in behaviors that value and support everyone.

Education & Experience:

While formal education or certifications may be beneficial or even required for certain positions what we need are candidates who can demonstrate the practical skills and experience necessary to excel in this role. A proven track record of specific experience or skill will be prioritized.

• Associate degree from a regionally accredited higher education institution.

• Experience with Banner or other student information system.

• Strong attention to detail.

• Excellent oral and written communication skills.

Preferred Qualifications:

• Three to five years of previous administrative support work experience.

• Prior experience working in higher education.

• Experience using various Google Suite and Microsoft Office tools/resources (e.g. Google Sheets Excel MS Forms).

• Prior experiencing using Workday.

Desired Personal Characteristics:

• Confident and self-motivated with a low ego.

• Outstanding verbal and written communication skills.

• Ability to listen understand analyze and deliver effective solutions.

• Highly collaborative and team-oriented approach to solving problems.

Why Join Us

• Opportunity to work on innovative and impactful projects.

• Collaborate with a team of skilled professionals.

• Competitive compensation and benefits package.

• Continuous learning and development opportunities.

Must demonstrate ability to promote an environment that reflects the broad backgrounds represented by our students and employees and which every individual feels respected and valued.

Ivy Tech is committed to supporting the well-being growth and financial security of our full-time faculty and staff. Our comprehensive benefits package includes:

Health & Wellness

• Multiple medical plan options paired with a Health Savings Account with a generous employer contribution

• Dental plan with no-cost preventive services and coverage for orthodontia

• Vision plan with low-cost exams and allowances for glasses or contact lenses

• Employee Assistance Program offering no-cost confidential counseling sessions legal consultations financial planning consultations and other resources

• Wellness program with opportunities to earn $250 in Wellness Rewards

• Flexible Spending Accounts for healthcare (limited purpose) and dependent care

Retirement & Financial Security

• 10% employer retirement contribution fully vested after two years

• Basic life insurance equal to annual salary paid by the College with optional supplemental coverage

• Short-term and long-term disability benefits

Educational Benefits

• Fee remission for employees spouses and dependent children

• Tuition assistance for undergraduate graduate and doctoral programs

• Paid professional development opportunities

WorkLife Balance

• Generous paid time off including vacation sick leave holidays and winter recess

• Flexible work arrangements where available

• Paid childbirth recovery leave (8 weeks)

• Paid parental leave (4 weeks)

Additional Perks

• Eligibility for Public Service Loan Forgiveness

• Additional discounts on gym memberships transportation and various retail services

Ivy Tech is proud to offer benefits that support your health your family and your futurebecause when our employees thrive our students and communities thrive too. For more information on Ivy Tech Benefits visit Employees who re-hire with the College within 180 days of leaving a full-time position with the College may be eligible for additional benefits depending on their bridged seniority date.

Ivy Tech Community College is an accredited equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race color ethnicity national origin marital status religion sex gender sexual orientation gender identity disability age or veteran status. As required by Title IX of the Education Amendments of 1972 Ivy Tech Community College does not discriminate on the basis of sex including sexual harassment in its educational programs and activities including employment and admissions. Questions specific to Title IX may be referred to the Colleges Title IX Coordinator or to the US Department of Education Office of Civil Rights.