Staffing Specialist

At the MBTA we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe reliable and accessible transportation. MBTAs Core Values are built around safety service equity sustainability and culture. Each employee that works for the MBTA performs their roles based on our vision mission and values. This includes attendance participation and contribution in local safety committee meetings as needed.

As part of the Talent Management team and in a high-volume environment the Staffing Specialist collaborates with MBTA managers on a regular basis to proactively identify future hiring needs as well as lead efforts to be able to attract candidates using various sources. This position will ensure the Authority attracts hires and retains the best employees while growing a strong talent pipeline. The Staffing Specialist will proactively manage the recruitment processes consistently making suggestions for improvement and ensuring processes are consistent and efficient.

• Stakeholder Collaboration-Partner with hiring managers and other stakeholders to understand hiring needs and department objectives to develop successful recruitment strategies to meet the demands of the Department and the Authority.
• Full-Cycle Recruitment- Manage the entire recruitment process for assigned requisitions including sourcing screening interviewing reference and background checks and evaluating candidates in a courteous timely and professional manner ensuring a positive candidate experience.
• Candidate Evaluation- Screen resumes coordinate and conduct interviews (phone virtual in-person) administer pre-employment and promotional tests when necessary and assess candidates qualifications skills and cultural fit.
• Offer Negotiation and Onboarding-Negotiate offers with selected candidates and collaborate with other members of Workforce Management to ensure a smooth onboarding process for new hires.
• Data Analysis-Assist in tracking and analyzing recruitment metrics including time-to-fill and overall processing of requisitions to identify areas for improvement and optimize the recruitment process.
• Strategic Sourcing- Develop and implement sourcing strategies to identify a candidate pipeline and attract qualified candidates for open and projected vacant roles utilizing various channels such as job boards social media MBTA representation at career fairs networking events employee referrals and additional outreach as needed to ensure diverse candidate pools.
• Hiring Manager Partnership- Collaborate closely with hiring managers to understand their needs including with the assistance of developing and updating job descriptions defining minimum entry requirements and providing guidance throughout the hiring process.
• Market Expertise- Stay informed about industry trends best practices in recruitment and the competitive landscape of recruiting and retaining talent.
• Colleague Partnerships Collaborate with other areas within Talent Management and throughout Workforce Management to ensure positive working relationships including but not limited to working closely with the staffing partners assisting with programmed hiring cross training in other staffing areas and meetings with HR Business Partners and various areas to review staffing information and workforce planning.
• Adhere to the rules regulations collective bargaining agreements (if applicable) and policies of the Authority including the EEO Anti-Discrimination and Anti-Harassment and Anti-Retaliation policies.
• Perform all other duties and projects that may be assigned.

Physical Demands and Working Conditions

• The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Available to work any and all shifts and/or locations as assigned or directed.

• Working knowledge of state and federal employment laws and Human Resources best practices.
• Excellent interpersonal communication customer service and interpersonal skills.
• Experience utilizing Applicant Tracking Systems (ATSs).
• Past work experience in developing relationships and partnering with cross-functional teams.
• Effective organizational analytical confidentiality quantitative multi-tasking and time management skills.
• Strong decision-making skills and the ability to work independently.
• The ability to use Word Excel PowerPoint and PeopleSoft as well as previous presentation skills.
• Skilled at handling sensitive and confidential information in an appropriate manner.
• Experience in providing internal and external customers with a courteous and professional experience.
• The ability to travel to locations outside of office to meet with hiring managers conduct interviews etc.

Preferred Experience and Skills

• A High School Diploma or GED with an additional seven (7) years of directly related experience substitutes for the Bachelors degree requirement.
• An Associates degree from an accredited institution an additional three (3) years of directly related experience substitutes for the Bachelors degree requirement.
• A Masters degree in a related subject substitute for two (2) years of general experience.
• A nationally recognized certification or statewide/professional certification in a related field substitutes for one year of experience.

Job Conditions:

• Ability to effectively read comprehend communicate and respond to instructions orders signs notices inquiries English.
• Be at least eighteen (18) years of age except if participating in an approved high school internship / co-op program.
• Ability to commute to assigned work locations in the Boston MA metro area as required by the role.
• Ability to provide internal and external customers with courteous and professional experiences.
• Ability to work effectively independently and as part of a diverseworkforce team (or supervise if required).
• Ability to uphold the rights and interests of the MBTA while building and maintaining effective relationships with employees and co-workers.
• Ability to adhere to rules regulations collective bargaining agreements (if applicable) and policies of the MBTA including the EEO anti-discrimination anti-harassment and anti-retaliation policies.
• Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting (unless if current student or recent graduate) including overall employment job performance discipline and safety records (infractions and/or offenses occurring after the closing of the posting and before the filling of a vacancy may preclude a candidate from consideration for selection).
• Ability to pass a Criminal Offender Record Information (CORI) check comprehensive background screening and / or medical Clinic screening potentially including physical examination and drug and alcohol screenings.
• Ability to work all shifts and / or locations assigned directed or necessary for this position including (for some transit / operations roles) up to twenty-four (24) hours per day seven (7) days per week as necessary to accommodate severe weather conditions emergencies or any other circumstances that may potentially impact service or the safety of service.
• Intern / co-op staff must be enrolled full or part-time in an accredited educational program and maintain a cumulative GPA of at least 2.5 for the entire duration of the internship / co-op. Additionally interns / co-ops must have valid work authorization and U.S. Social Security Numberprior to starting pre-employment screenings / pre-boarding working in their positions and throughout the duration of their program.

Disclaimers and Definitions:

1. General Disclaimer: The statements contained in this job description are intended to describe a summary general nature and complexity of typical job functions and do not represent an exhaustive list of all duties tasks and responsibilities required of staff assigned to this position.
2. Application Completion: It is each applicants responsibility to ensure application details are entered completely and correctly including updated work and education histories (past and current). Incomplete applications may not be considered. Attachments do not substitute for application fields. The recruitment team does not have access to existing employee data / history.
3. Application Deadlines:Applicants should apply as soon as possible as the MBTA may stop considering applicants after a sufficiently large applicant pool is established.
4. Work Environment:The physical demands and work environment characteristics described here-in are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions. See job description for role-specific requirements.
5. Work Eligibility:All employees must be legally authorized to work in the United States and on an unrestricted MBTA does not have an employer work sponsorship program. However if you have unrestricted work authorization or are sponsored by a separate entity you are welcome to all persons hired will require a U.S. Social Security Number prior to starting the position and employees will be required to complete a Form I-9 to verify their identity and eligibility to work in the U.S.
6. Interviews:Candidates should ensure they arrive on time are prepared can remain for the duration and if remote are in a quiet place without distraction for the interview. Candidates who do not attend their interview without advance authorization including an email confirmation of a rescheduled time/date from Human Resources will be considered a no-show and disqualified from consideration for the position. Related to rescheduling on a one-time basis and due to something emergent you may be allowed to reschedule the addition Human Resources may require documentation supporting the request. However should you need to reschedule you will need to contact your Recruiter directly by email.
7. Safety Sensitive Positions:Employees working in this classification will be subject to periodic physical examinations plus random drug and alcohol testing.
8. On-call or 24/7 Positions:Employees working in this classification must be available to respond to page / text / call and report to work as determined by assigned department or the Authority.
9. Essential / Emergency Staff:During declared states of emergency employees working in this classification are required to report to work for their assigned work hours or as directed by management.
10. ADA Accommodations: The MBTA makes reasonable accommodations for applicants with disabilities. If you require an accommodation during this process please contact the MBTAs ADA Unit at or .
11. Diversity Equity and Inclusion:The MBTA is an Equal Employment Opportunity Employer. For terms descriptions and definitions related to diversity equity inclusion veteran status and immediate family members that you may find on the application form please visit / Co-Op Benefits: Employees taking part in an internship orco-opat the MBTA are eligible to receive accrued paid sick leave as well as a monthly transportation pass based on the city from which the intern / co-opcommutes to workat no cost. However no additional benefits are currently offered for interns orco-ops.