Systems Administrator
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Job Location:
Louisville, KY - USA
Monthly Salary:
Not Disclosed
Posted on:
20 hours ago
Vacancies:
1 Vacancy
Job Summary
Position Title: System Administrator
Location: Louisville KY
Join Us:Our mission is to make an impact within communities by providing the knowledge resources and innovative solutions delivered through an alliance of Information Technology Integrators Independent Software Vendors and Cloud Providers with a common vision in resolving critical challenges directly impacting citizens.
Position Overview: The System Administrator is responsible for the overall upkeep configuration and reliable operation of our organizations computer systems and networks. This role is critical for ensuring high availability security and minimal downtime.
Core Responsibilities
- Infrastructure Management: Install configure and maintain servers (Windows Linux) hardware and application software.
- User Administration: Manage user accounts credentials and permissions often usingActive Directory and Entra ID.
- User Support: Acts as an escalation point for helpdesk for all IT related issues. Assumes full responsibility and owns tickets that helpdesk escalates.
- Helpdesk Support: Act as a backup for helpdesk tickets when needed to help maintain the ticket queue.
- Security & Compliance: Manage implement and configure firewalls routers switches endpoint security and security protocols while ensuring systems comply with regulations like CMMC ISO and NIST.
- System Performance Monitoring: Regularly monitor system health identify bottlenecks and perform tuning to optimize efficiency.
- Backup & Disaster Recovery: Develop and test backup and recovery plans to protect data integrity and ensure business continuity during failures.
- Troubleshooting: Diagnose and resolve complex hardware software and network issues reported by users or monitoring systems.
- Documentation: Maintain comprehensive records of system configurations procedures and changes.
- System Maintenance Windows: Will be required to work in after-hour maintenance windows including weekends and evenings as needed.
- Certifications: Will be required to pass vendor certification exams as needed to gain or maintain vendor relations.
- Continued Education: Strive to develop new technical skills competencies and communication skills.
- Compliance: Execute all company processes policies and procedures while meeting required SLAs.
Technical Proficiencies
- Operating Systems: Deep knowledge of Windows Server and familiarity with Linux
- Cloud Computing: Deep knowledge with AWS and Microsoft Azure.
- Scripting & Automation: Proficiency in languages such as PowerShell Python or Bash to automate repetitive tasks.
- Networking: Deep knowledge of LAN/WAN routing switching and firewalls.
- Software: Deep knowledge of all standard business software including O365 features and licensing.
- Virtualization: Working knowledge of VMWare and Hyper-V.
- Email Security: Familiarity with SPF DKIM and DMARC.
- Backups: Working knowledge of different types of backups.
- IP Phone Support: Working knowledge of Cisco UCM Unity and Expressway.
Preferred Soft Skills
- Attitude: Bringing a positive can-do attitude to all situations to work towards a resolution.
- Autonomous: Self-driven mindset that completes projects with urgency and assumes ownership of projects.
- Teamwork: Optimistically collaborating with junior and senior staff to come up with the best solution for any problem.
- Problem-Solving: Ability to think critically to resolve small and large issues including the ability to think under pressure during system outages.
- Communication: Translating complex technical issues for non-technical staff.
- Organization: Managing multiple projects and competing deadlines.
Experience Education and Certifications
- Experience: 5 years total experience in IT with 2 years minimum in system administration.
- Education: A bachelors degree in Computer Science Information Technology or a related field is preferred but not required.
- Certifications: Manufacturer certifications preferred: AWS Cisco Dell-EMC Microsoft VMWare Veeam CISSP Dynatrace Palo Alto
- ISO 9001:2015 internal training to be completed within ninety (90) days of hire.
Physical Requirements:
Work is generally sedentary in nature but may require standing and walking for up to 20% of the time. The work environment is generally favorable. Lighting and temperature are reasonable. Work is generally performed within an office environment with standard office equipment available.
Require use of multiple computer monitors and software programs simultaneously desk phone mouse and keyboard.
Benefits:Medical Insurance Dental Insurance Life Insurance Vision Insurance Long-term and Short-term Disability Insurance 401k Plan Paid Vacation Days Paid Sick Days Paid Holidays
Other Benefits:Dog-friendly corporate office wellness incentives referral bonuses
Screening Requirements: Background Check Drug Testing
Work is generally sedentary in nature but may require standing and walking for up to 20% of the time. The work environment is generally favorable. Lighting and temperature are reasonable. Work is generally performed within an office environment with standard office equipment available.
Require use of multiple computer monitors and software programs simultaneously desk phone mouse and keyboard.
Benefits:Medical Insurance Dental Insurance Life Insurance Vision Insurance Long-term and Short-term Disability Insurance 401k Plan Paid Vacation Days Paid Sick Days Paid Holidays
Other Benefits:Dog-friendly corporate office wellness incentives referral bonuses
Screening Requirements: Background Check Drug Testing
Required Experience:
Unclear Seniority
About Company
Audio Video (AV), Cloud and IT support, installation and design services nationwide including Louisville KY, Lexington KY, Jeffersonville IN and Cincinnati OH.
