Medical Receptionist Boksburg
Pretoria - South Africa
Job Summary
Introduction
Medical Resources Group is recruiting on behalf of our client a well-established Medical Centre based inBoksburgis seeking a professional organised and detail-orientedMedical Receptionistto join their team on a permanent basis.
This role is ideal for a candidate with strong experience in amedical practice environment who is confident managing front-desk operations medical administration and patient interactions in abusy shift-based environment.
Duties & Responsibilities
Key Responsibilities
Front Desk & Patient Service
- Answer and manage incoming calls via the practice switchboard professionally
- Greet patients warmly and assist with registrations and updates of personal and medical information
- Schedule and manage patient appointments
- Coordinate referrals to external healthcare providers
Billing & Medical Aid Administration
- Capture consultations and procedures accurately
- Apply correctICD-10 diagnostic codes
- Coordinate and manage medical aid authorisations
- Complete and submit PMB (Prescribed Minimum Benefit) application forms
- Handle medical aid queries rejections and follow-ups
- Process patient payments and issue electronic receipts
Administrative Duties
- Monitor and respond to administrative emails
- Maintain both electronic and physical filing systems
- Perform general administrative and reception duties as required
- Ensure confidentiality and compliance with patient information regulations
Desired Experience & Qualification
Minimum Requirements
- Matric Certificate (Grade 12) Essential
- Previous experience working in a medical practice Essential
- Knowledge ofICD-10 coding and Billing - Essential
- Experience with medical aid claims and authorisations
- Fluent in at least two languages (bilingual)
- Strong administrative and organisational skills
- Excellent attention to detail and high level of accuracy
- Professional courteous and able to work well under pressure
- Positive attitude and team-oriented mindset
Advantageous
- Tertiary qualification in Medical Administration or related field
- Experience with PMB applications and advanced medical aid processes
- Experience handling real-time claim submissions
Package & Remuneration
Remuneration
- Market-related salary
Please note: No additional fringe benefits are offered.
Application Instructions
If you meet the above requirements and are interested in this opportunity kindly submit your CV along with supporting documentation to: Subject Line:MCReception Boksburg
If you do not receive feedback within 2 weeks please consider your application unsuccessful
Required Experience:
Junior IC