Senior Accreditation Officer
North Melbourne - Australia
Job Summary
- Full time or Part time 0.8 FTE
- Initial term 12 months
- Hybrid home/office or remote located
Position purpose:
The Senior Accreditation Officer at the Australian Association of Social Workers (AASW) is responsible for leading the delivery of high-quality accreditation services for HigherEducation Providers (HEPs) across Australia.
The position upholds and promotes best practice in social work education in alignment with AASWs strategic directions ensuring quality compliance and continuous development across accredited institutions.
This position can be located remotely from any location with occasional travel required.
About the Association:
The Australian Association of Social Workers (AASW) is the professional representative body of social workers in Australia with more than 17000 members. The AASW sets the benchmarks forprofessional education and practice in social work and has a strong voice on matters of social justice human rights and issues that impact upon the quality of life of all Australians.
Your key responsibilities:
Leadership and Operations
- Lead and develop the Accreditation team to deliver workplans servicestandards and performance outcomes.
- Manage day-to-day operations including workload resourcing budgetingand team capability.
- Provide coaching and technical guidance to support high-qualityaccreditation practice.
- Act as the primary point of accountability for operational performanceand reporting to the General Manager and CEO.
Accreditation Management
- Oversee assessment of accreditation applications ensuring compliance with standards policies and legislation.
- Provide expert advice on accreditation requirements and resolve complex or sensitive issues.
- Identify and manage risks ensuring consistentand evidence-based decision-making.
Stakeholder Engagement
- Build and maintain effective relationships with education providers panel members and key stakeholders.
- Act as an escalation point for complex queries or high-risk matters.
- Ensure clear timely communication of accreditation outcomes.
Panels Council and Governance
- Oversee Accreditation Assessment Panels including schedulingrecruitment and member support.
- Support the Accreditation Council through meeting coordinationreporting and operational advice.
- Attend panel and Council meetings as required.
Quality Assurance and Improvement
- Lead continuous improvement of accreditation frameworks processes and systems.
- Ensure accuracy and consistency of accreditation information across all platforms.
- Contribute to the implementation of updated standards and practices.
Reporting and Compliance
- Oversee reporting on accreditation activities trends and outcomes.
- Provide regular advice and reporting to the CEO and Council.
- Ensure compliance with governance contractualand financial requirements.
Key selection criteria:
- Tertiary qualifications in Social Work Business Accreditation Quality Auditing or related fields.
- Understanding of the Australian highereducation environment is highly regarded.
- Significant demonstrated experience effectively managing a qualityauditing program of work within agreed service delivery timeframes andstandards.
- Demonstrated capacity to managecompeting work demands in a complex environment within tight deliverytimelines.
- Ability to mediate and facilitate stakeholder decision-makingactivities in accordance with external standards (e.g. ASWEAS) and/orlegislation or regulations.
- Excellent professional writing skills including report writingexecutive summaries published documentation and high-level communicationincluding at a Board or Council level.
- High level verbal skills and experience in presenting andfacilitating group sessions.
- High level administrative and organisational skills includingcoaching and managing direct reports and the ability to work autonomously withminimal supervision.
- Proficient in the use of Microsoft applications and use of externalplatforms desirable e.g. Salesforce Folio.
How to Apply
The AASW is committed to equal opportunities in employment and embraces diversity and inclusion in its workforce. We encourage applications from culturally and ethnically diversecommunities particularly those underrepresented in the social work professionincluding the Aboriginal and Torres Strait Islander communities and people witha disability.
To be considered for this role your application must include your résumé and a cover letter addressing the key selection criteria listed above.
Applications close 29th of April 2026 however we reserve the right to end the closing date early.
Please direct any queries to:
Required Experience:
Manager