Jr. Systems Administrator

Who We Are:
Detroit Recovery Project Inc. (DRP) is a Certified Community Behavioral Health Clinic (CCBHC) that provides outpatient recovery support services for those with substance use and co-occurring mental health disorders. We treat the whole person through our integrated programs of primary medical and behavioral healthcare.
Our program philosophy is rooted in developing a healthy recovery ecosystem for those seeking long-term recovery. Through strong therapeutic relationships with our clients helping them to understand the underlying social and emotional issues that drive their substance use the recovery ecosystem focuses on five key areas: Health & Wellness Spirituality Employment Education/Training and Family & Recovery Support.

What Were Looking For:
Detroit Recovery Project (DRP) is currently seeking a full-time Junior Systems Administrator to support our IT infrastructure across multiple this role you will assist in maintaining secure reliable systems while providing technical support to staff. The Junior Systems Administrator will play a key role in troubleshooting issues supporting system access and onboarding processes and helping to implement technology solutions that enhance service delivery across the organization.

Compensation:
The salary range for this position is $65000 to $70000 annually based on non-discriminatory factors such as skills and experience. This is a salaried-exempt position and is not eligible for overtime compensation.

The Ideal Candidate Will:

• Provide day-to-day IT support for staff across multiple locations (onsite and remote)
• Assist in maintaining servers networks and system infrastructure
• Manage user accounts permissions and access controls
• Support onboarding and offboarding processes including system setup equipment and access
• Troubleshoot hardware software and network issues
• Assist with system updates patches and security protocols
• Maintain documentation of systems processes and procedures
• Support implementation of new technologies and IT projects
• Ensure compliance with organizational policies related to data security and confidentiality
• Communicate effectively with both technical and non-technical staff
• Take initiative and proactively identify system improvements

Qualifications:

• Associates or Bachelors degree in Information Technology Computer Science or a related field preferred
• 13 years of experience in IT support help desk or systems administration
• Experience with Microsoft environments including Office 365 Active Directory and Windows OS
• Familiarity with networking concepts such as VPNs firewalls and routers
• Experience with ticketing systems and remote support tools preferred
• Strong understanding of basic cybersecurity principles
• Experience supporting multi-site environments preferred
• Familiarity with healthcare or behavioral health settings preferred
• Experience with EMR/EHR systems (e.g. NextGen) preferred
• Relevant certifications such as CompTIA A Network or similar preferred

Whats in it for you:

• A collaborative and mission-driven work environment
• Opportunity for growth and skill development
• Front-loaded PTO to support time off and overall well-being
• Comprehensive benefits package for full-time employees including:
  • Medical Dental and Vision
  • 401(k) with company match
  • Employee Assistance Program (EAP)
  • Student Loan Forgiveness opportunities (PSLF & HRSA*)
  • Pet Insurance

HRSA Student Loan Forgiveness is specific to positions approved by the HRSA Program.

COVID-19 Vaccination Requirement: The COVID-19 Vaccination is strongly encouraged but not required for employment with Detroit Recovery Project.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Detroit Recovery Project (DRP) is an Equal Opportunity Employer and is committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race color religion sex gender identity or expression sexual orientation national origin age disability marital status veteran status or any other protected characteristic in accordance with applicable laws.