Patient Financial Advocate
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Job Location:
Bloomington, IN - USA
Monthly Salary:
Not Disclosed
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
Minnesota Eye Consultants (MEC) is one of the premiere eye care practices in the believe in One Team All In. The culture at MEC is one of excellence and teamwork. We are passionate about patient care and dedicated to improving quality of life through life-changing vision procedures and treatments.
MN Eye Consultants is currently hiring for a full-time Patient Financial Services Specialistwithin our Revenue Cycle department. This position is a hybrid position: work from home and in office (Bloomington).
MN Eye Consultants is currently hiring for a full-time Patient Financial Services Specialistwithin our Revenue Cycle department. This position is a hybrid position: work from home and in office (Bloomington).
SUMMARY
As a Patient Financial Services Specialist you will help guide our patients through the financial impact of their medical services from routine eye exams to surgical procedures. This may include helping patients understand their insurance policy and what it may cover providing estimated out of pocket quotes and helping to establish payment terms that are mutually practical for both parties.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Provide great customer service to our patients via phone calls to obtain payment set up payment plans and pre-collect on procedures.
- Help patients understand their insurance coverage and meet their financial responsibilities for services rendered or upcoming.
- Communicate insurance co-pays deductibles co-insurances and out of pocket expenses for point of service collections.
- Process patient balances in accordance with collection procedures.
- Review practice management systems (NextGen) for appropriate patient balances payments adjustments overpayments duplicate payments or errors.
- Handle aspects of patient collection processes in a timely manner and in accordance with lawful collection policy and procedures.
- Notify collection agency of account transactions.
- Participate in regular team meetings; provides positive feedback and suggestions.
- Ability to navigate through and understand the Electronic Practice Management and Electronic Health Records (NextGen).
- Other duties as assigned.
EDUCATION AND/OR EXPERIENCE
- High School Diploma/ GED
- 1-3 years experience in customer service preferably in a healthcare setting
- Proven ability to provide superior customer service in a professional compassionate and friendly manner.
- Able to effectively communicate and work efficiently with patients staff physicians and administration.
BENEFITS
- Health Insurance (medical dental vision HSA)
- Paid Time Off (PTO)
- Holiday Pay
- 401K Retirement Savings Plan
- Other Benefits: Accident Hospital Indemnity Critical Illness Life/AD&D Disability Commuter Dependent Care Adoption & Surrogate Pet Insurance
- Employee Assistance Program
- Employee Discounts
About Us:
At MEC our areas of expertise range from cataract surgery and premium lens implants treatment of corneal disease and glaucoma oculofacial and aesthetic services to LASIK laser vision correction. Our mission is to preserve restore and enhance vision through research teaching and providing the highest quality medical and surgical care to patients.
MN Eye Consultants and Northwest Eye Clinic are now sister companies under Unifeye Vision Partners!To view employment opportunities at all of our locations go to
Unifeye Vision Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
At MEC our areas of expertise range from cataract surgery and premium lens implants treatment of corneal disease and glaucoma oculofacial and aesthetic services to LASIK laser vision correction. Our mission is to preserve restore and enhance vision through research teaching and providing the highest quality medical and surgical care to patients.
MN Eye Consultants and Northwest Eye Clinic are now sister companies under Unifeye Vision Partners!To view employment opportunities at all of our locations go to
Unifeye Vision Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
About Company
The eye doctors and ophthalmologists at Minnesota Eye Consultants specialize in LASIK, cataracts, and more in Minneapolis, Minnesota.
