Product Training Specialist

About Carrier

Carrier Global Corporation global leader in intelligent climate and energy solutions is committed to creating innovations that bring comfort safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control air quality and transportation we improve lives empower critical industries and ensure safe transport of food lifesaving medicines and more. Since inventing modern air conditioning in 1902 we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class inclusive workforce that puts the customer at the center of everything we do. For more information visit or follow on Carrier social media at @Carrier.

Job Description

The Product Training Specialist is responsible for delivering technical training to Carriers commercial HVAC technicians on the operation maintenance troubleshooting and repair of applied HVAC systems. This includes air- and water-cooled equipment centrifugal screw and scroll compressors air handlers and related components such as pumps heat exchangers and coolant distribution units (CDU).

This role plays a key part in developing Carriers technical workforce with a particular focus on data center systems and applications. The specialist partners with internal teams and external stakeholders to design develop and deliver effective learning solutions while supporting key training delivery platforms to meet internal customer needs.

Key Responsibilities

• Collaborate with cross-functional teams and subject matter experts to identify training needs and develop appropriate technical learning solutions
• Design maintain and deliver training materials including presentations microlearning videos job aids and procedural documentation
• Serve as a proficient user of the Learning Management System (Totara) supporting course enrollment virtual facilitation and issue resolution
• Maintain accurate training records and schedules within the LMS
• Monitor learning and development trends and benchmark best practices to continuously improve training offerings
• Support the maintenance and readiness of training labs and instructional equipment

Required Qualifications

• High School Diploma or GED
• 4 years of commercial HVAC industry experience including installation operation maintenance or service
• 2 years of experience delivering technical instruction with demonstrated technical aptitude and effective use of instructional technology
• Travel up to 30% is required

Preferred Qualifications

• Bachelors degree with 5 years of relevant HVAC experience or equivalent combination of education and experience
• 5 years of technical instruction preferred
• HVAC field service experience preferred
• Knowledge of data center systems and applications preferred
• Advanced proficiency in Microsoft Office application

Pay Range

Other Compensation

Benefits

Employees are eligible for benefits including:

• Health Care Benefits: Medical Dental Vision; Wellness incentives

• Retirement Benefits

• Time off and Leave: Paid vacation days up to 15 days; paid sick days up to 5 days; paid personal leave up to 5 days; paid holidays up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation

• Disability: Short-term and long-term disability

• Life Insurance and Accidental Death and Dismemberment

• Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account

• Tuition Assistance

To learn more about our benefits offering please click here Work with us Carrier Corporate. The specific benefits available to any employee may vary depending on state and local laws and eligibility factors such as date of hire and the applicability of collective bargaining agreements.

Carrier EEO Statement and Accommodations Process

Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans Readjustment Assistance Act.

If you require a reasonable accommodation to complete the application process participate in an interview or otherwise engage in the hiring process please contact us at . We will make every effort to meet your needs in accordance with applicable laws.

Application Deadline

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Use of AI

Technology-enabled tools may support parts of the recruitment process with oversight by people.