Associate Manager, Internal Systems & Analytics

Title: Internal Systems & Analytics Associate / Manager
Reporting to: VP Business Operations
Classification: Full-time employee
Location: Hybrid in Los Angeles CA
Compensation: $80000 - $130000 base annual salary

Company Summary:
Wave Sports & Entertainment (Wave) is the leader in sports storytelling for the next generation reaching more than 130 million highly engaged followers globally. Waves award-winning original programming is led by some of the most popular athletes and personalities in sports media -- including the hit digital series Not Gonna Lie with Kylie Kelce 7PM in Brooklyn with Carmelo Anthony and Straight to Cam with Cameron Brink and Sydel Curry-Lee - dishing out entertaining commentary unique perspectives expert analysis and behind-the-scenes stories about the players and events that are shaping the world of sports. Wave also holds partnerships with 100 rights holders and sports properties providing always-on programming to followers of the internets largest and most engaged social communities.

Role Summary:
Wave is seeking an Internal Systems & Analytics Associate / Manager to join the Strategy team. This individual will work closely with the VP Business Operations to drive the day-to-day operating cadence of the business connect strategy to execution and ensure teams have the processes tools and data they need to perform at a high level.

This role blends hands-on operations work (project management data operations meeting and project cadence process design resourcing workflows vendor and tooling coordination) with analytical work (building dashboards running ad hoc analyses and turning data into clear actionable insights). The ideal candidate is equally comfortable jumping into the details of a process wrangling messy data and packaging learnings in clear concise decks for leadership.

Responsibilities

• Internal Tools Systems & Automation
  • Own and maintain revenue operations infrastructure in Airtable ensuring our deal pipeline inventory and reporting are accurate timely and reliable.
  • Design test and launch improvements to Airtable infrastructure in partnership with Revenue Operations Sales and Finance.
  • Evaluate implement and connect internal tools that support operational excellence across the business including project management platforms CMS ad servers social scheduling tools analytics tools like Tableau and internal trackers.
  • Build and refine lightweight automations and workflows in Glean Zapier n8n Cassidy or similar platforms to reduce manual work and improve data quality across internal systems.
  • Create and maintain clear documentation so internal tools systems and automations are easy to understand use and update by cross-functional teams.
• Operations & Process Management
  • Map cross-functional workflows (for example content production show launch go-to-market campaign execution) and identify bottlenecks handoff issues and failure points.
  • Propose test and ship process changes that improve speed quality or cost and document those changes clearly for teams.
  • Support resourcing and capacity planning across key functions (for example Originals Production Sales and Revenue Operations WMA) by maintaining simple transparent views of workload versus headcount leveraging Apps Script and Google Sheets.
  • Coordinate with Finance and People Operations on operational inputs to headcount planning vendor decisions and tooling needs.
• Analytics Reporting & Insights
  • Build and maintain dashboards and reports using BigQuery Looker and Tableau to ensure executives talent and other key stakeholders understand show performance.
  • Maintain our brand campaign reporting system to ensure our Account Managers have accurate campaign performance data to report to their clients.
  • Work with tools like Airtable Excel/Sheets Apps Script Tableau BigQuery and Looker or LookML (or equivalents) to clean data create dashboards and run deep dives that inform operational decisions.
  • Translate complex analysis into simple narrative-driven summaries and decks for executives and cross-functional partners.
  • Partner with Finance to ensure monthly aggregation of impressions and revenue booking against our shows is accurate and timely.

Qualifications

• 2-5 years of experience in data analytics operations revenue operations sales operations or business operations at a high growth company.
• Strong experience as a power user or admin of Airtable or a similar no code database tool plus advanced skills in Google Sheets or Excel.
• Proven track record building and maintaining operational trackers and reporting for teams such as Sales Revenue Operations Finance or Content (for example pipelines inventory trackers invoicing trackers capacity or resource allocation views).
• Comfort owning and improving complex cross-functional workflows including mapping current state identifying gaps and designing cleaner processes that teams actually adopt.
• Experience working with a BI or analytics stack such as Tableau Looker BigQuery or a similar tool and ability to take messy data to clean well-structured datasets and clear insights.
• High attention to detail and accuracy especially with numbers formulas references and links across many connected Airtable bases and Google Sheets.
• Highly analytical and comfortable managing large datasets.
• Bias to action: you test iterate fail and improve; you dont wait for perfect information to move forward.

Waves 5 Core Company Values

1. Simplify and Get It Done

1. Master Your Craft

1. Practice Hospitality

1. Be Direct

1. Fearlessly Pursue New Ideas

We strive to hire individuals who embody these principles as they are key to our success. This role plays a vital part in nurturing a culture that supports our fast-growing adaptive and industry-leading team. If youre someone who thrives on freedom and responsibility and is excited by a dynamic and fast-paced environment this could be the perfect opportunity for you. However its important to note that this role may not be the best fit for those who prefer a slower-paced or lower-pressure setting.

Pay Transparency Benefits

At Wave were transparent from the get-gowe want our candidates to know as much about us as possible even before applying. Were excited about our candidates and want them to feel the same about us!

This role is a full-time position with a base salary range of $80000 to $130000/year and may be eligible for an annual bonus and equity. Actual salary at the time of offer may vary based on multiple factors including an individuals experience level and qualifications. We believe in investing the very best in our employees so in addition to the base salary for this role all eligible full-time employees at Wave receive:

• Unlimited paid time off and 11 paid holidays
• 100% company-paid premiums for Employee medical dental vision and life insurance coverage
• Flex-benefit options (FSA HSA Commuter)
• Company sponsored 401(k) plan
• Stock options
• Paid Parental Leave
• Monthly Phone/Internet Reimbursement

Physical Requirements Work Environment

• Capacity to operate a computer and other office productivity machinery and hardware.
• The ability to communicate and exchange information clearly and accurately.
• Work is sedentary and involves sitting for the majority of work hours.
• Able to work full-time M-F and nights and weekends as needed.
• The worker is not substantially exposed to adverse environmental conditions and work is performed in a business office environment.
• The worker may be exposed to variable lighting conditions (brightness or darkness) and noise during production when in the office.

Work Location

**If this job is categorized as a Remote opportunity above we may support remote work for applicants who reside in the following states: Arizona California Illinois New Jersey New York Pennsylvania Texas Florida Colorado Oregon and Washington. Whether Wave decides to pursue candidates in these states depends on job scope and varies by job.

At Wave Sports Entertainment we are committed to equal employment opportunity regardless of race color ethnicity ancestry religion national origin gender sex gender identity or expression sexual orientation age citizenship marital or parental status disability veteran status victims of any qualifying act of violence or other class protected by applicable law. We are proud to be an equal-opportunity workplace.

We are a Bullpen Sports Network Inc. affiliate company

Direct Applicants Only