Program Assistant II (FAMLI Staffing Coordinator)

THIS POSITION IS OPEN TO CURRENT COLORADO RESIDENTS ONLY

THIS ANNOUNCEMENT WILL REMAIN OPEN UNTIL 5:00 PM ON MONDAY MAY 18 2026

The Department of Labor and Employment keeps Colorado strong and competitive. We connect workers with great jobs and assist those who have been injured on the job. We help people who are unemployed through no fault of their own by providing temporary wage replacement and we ensure fair labor practices. We provide an up-to-date and accurate picture of the economy that helps in decision making. And we protect the workplace and Colorado communities with a variety of consumer protection and safety programs.

This is a values-driven organization committed to accountability agility collaboration and respect.

We believe in outstanding customer service an inclusive culture continued process improvement and in our role as a trusted and strategic partner. Recognizing that knowledgeable employees drive our success we are seeking dedicated individuals who exhibit our shared values and our passion for quality and excellence in all we do.

In addition to rewarding and meaningful work we offer excellentbenefits:

• Strong secure yet flexible retirement benefits including aPERADefined Benefit Plan or PERA Defined Contribution Planplus 401(k) and 457 plans

• Medical and dental health plans

• Employer supplementedHealth Savings Account

• Paid life insurance

• Short- and long-term disability coverage

• 11 paid holidays per year plus vacation and sick leave

• BenefitHubstate employee discount program

• MotivateMe employee wellness program

• Excellent work-life programs such as flexible schedules training and more

• Access to participate in employer-supported employee affinity spaces

• RTD EcoPass Commuter Program

• Some positions may qualify for the Public Service Loan Forgiveness Program. For more information go to agency website:Colorado Department of Labor and Employment

  
  

  CDLE has implemented a pilot program on March 1st 2022 which will award Disability Hiring Preference Points similar to the Veterans Preference Points program. During your application process you will be asked if you would like to be considered for either of these programs for additional points in the hiring process. To learn more about Disability Hiring Preference and what will be required to participate please visit our website: NOTE: With the beginning of this program CDLE will no longer accept attachments of any kind with applications. Please be as thorough as possible in documenting your education and work history in the application system. Attachments will not be accepted or considered during any phase of the hiring process including minimum qualification screening comparative analysis or interviews.

PAY FOR POSITION:
HOURLY

Five (5) years of relevant experience in an occupation related to the work assigned to this position such as professional scheduling/appointment system management staffing support to include clerical and office support staffing coordination.

A combination of related education and/or relevant experience in an occupation related to the work assigned equal to five (5) years such as professional scheduling/appointment system management staffing support to include clerical and office support staffing coordination.

• Involvement with coordinating hiring efforts to include onboarding orientation offer letters and/or interviewing.
• Experience working with a variety of stakeholders to prompt and encourage participation in gathering information on an ongoing basis.
• Experience with documentation of office procedures.
• Demonstrable proficiency in Google Suite.
  

• Technical Writing: Demonstrates strong technical writing skills including the ability to clearly and concisely communicate complex information in a way that is easily understood by the intended audience. Can effectively organize information and create structured documents such as procedural manuals handbooks guides and job aides.

• Collaboration: Actively engages in inclusive teamwork fostering positive relationships and facilitating open dialogue to achieve collective goals.

• Adaptability: Being able to quickly adjust to new or changing situations priorities and information. This includes being open to different perspectives and approaches and being willing to modify plans or strategies as needed.

• Flexibility: Demonstrating a willingness to step outside of ones comfort zone think creatively and explore alternative solutions when faced with ambiguous situations. It involves being open-minded and embracing new ideas and possibilities.

• Resilience: Being able to handle uncertainty setbacks and unexpected challenges with a positive and proactive mindset. Resilient individuals can bounce back from failures or obstacles learn from them and continue moving forward.

• Communication: Effectively conveying and receiving information in ambiguous situations is crucial. This includes being able to ask clarifying questions actively listen to others and communicate ideas and expectations clearly even when the circumstances are unclear.

• Emotional Intelligence: Having a high degree of self-awareness and empathy which helps in managing emotions and understanding the emotions of others. Emotional intelligence enables individuals to navigate ambiguous situations with patience empathy and adaptability.

• Initiative and Autonomy: Being proactive and self-driven in ambiguous situations taking ownership of tasks and projects and seeking out opportunities for learning and growth. Individuals with this competency are 8 comfortable working independently and taking responsibility for their decisions.

• Attention to detail: Understanding of the necessity and value of accuracy and attention to detail; ability to process information with high levels of accuracy in a fast-paced environment.

• Written Communication: Effectively communicates ideas through well-structured and engaging written content adapting style and tone to suit diverse audiences.

• Verbal Communication: Understanding of the importance of insightful listening communicating and the ability to provide information and messages in a way that produces clarity and impact.

• Relationship Building: Managing relationships on behalf of the Director and team with numerous stakeholders including both internal and external.

• Problem-Solving: Identifying problems and reviewing related information to develop and evaluate options and implement solutions.

• Managing Multiple Priorities: Knowledge of effective self-management practices and ability to manage multiple concurrent objectives projects groups or activities making effective judgments as to prioritizing and time allocation.

• Initiative: Knowledge of the value of self-motivation and initiative; ability and willingness to seek out work and the drive to accomplish goals.

• Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions conclusions or approaches to problems.

• Time Management: Managing ones own time and the time of others.

• Exceptional organizational skills: Ability to manage multiple priorities and work independently with minimal supervision in a fast-paced environment.

• Must be a Colorado resident at time of application.

• You must pass a thorough background check prior to employment which will include the E-Verify process.

Appeal Rights:

An applicant who has been removed from an employment list or removed from consideration during the selection process may request a review by the State Personnel Director.

As an applicant directly affected by the results of the selection or comparative analysis process you may file a written appeal with the State Personnel Director.

Review of the completed signed and submitted appeal will be timely on the basis of written material submitted by you using the official appeal form signed by you or your representative. This form must be completed and delivered to the State Personnel Board by email atwithin ten (10) calendar days from your receipt of notice or acknowledgement of the Departments action.

For questions regarding this recruitment please contact: