Learning Management System (LMS) AdministratorEducation Technologist

Join our team to help inspire all students to discover their potential and achieve their goals by providing relevant equitable and innovative learning opportunities and services.

Walla Walla Community College (WWCC) is seeking applicants for a Learning Management System Administrator/Education Technologist position at the Walla Walla campus.

At Walla Walla Community College we inspire all students to discover their potential and achieve their goals by providing relevant equitable and innovative learning opportunities and services. As an organization we value learning opportunities a sense of community diversity health and humor excellence integrity teamwork innovation personal and professional growth and sustainability.

This position is open until filled. First consideration will be given to applicants whose complete application has been received by 6/1/2026 @ 11:59pm PST. See Required Application Materials section for more information

General Description:

Under the general supervision of the Director of the Center for Teaching and Learning the LMS Administrator/Education Technologist serves as the colleges primary administrator of the Learning Management System (currently Canvas) and provides instructional technology support to faculty staff and students across the institution. This role encompasses technical oversight collaborative problem-solving and strategic implementation of educational technologies that enhance multimodal instruction and support student success.

This position works closely with faculty and staff to provide responsive LMS support instructional media assistance guidance on adopting and utilizing accessible effective technology solutions and learning outcomes analytics support. This role supports training development cross-listing term setup and troubleshooting for Canvas and other integrated tools (such as Zoom Panopto Yuja Panorama assessment platforms etc.). The LMS Administrator/Education Technologist may also provide basic course design resources directing faculty to evidence-based teaching strategies and UDL principles.

Essential Functions:

• Administer the colleges LMS (currently Canvas) including term setup course creation cross-listing and merging enrollment accuracy and third-party tool integrations.
• Co-administer the institutions digital assessment platform including user roles and permissions management configuration and optimization for Canvas troubleshooting issues related to outcomes and assessment functionality and supporting curriculum mapping assessment plans and learning outcomes data integrity.
• Support institutional assessment processes by assisting with data entry validation basic reporting and troubleshooting within the digital assessment platform to ensure data accuracy usability and readiness for accreditation and institutional reporting.
• Provide technical assistance to faculty and staff in the use of instructional and assessment technologies both in real time and through a ticketing system.
• Provide training and resource development (videos guides Canvas modules) to assist instructors with integrating technology into online hybrid and face-to-face courses.
• Partner with faculty to match instructional needs with appropriate technologies emphasizing evidence-based practices digital accessibility and compliance with accessibility standards.
• Monitor and support course-level accessibility through LMS-integrated tools assisting faculty in identifying and remediating accessibility issues.
• Support the implementation and evaluation of emerging educational tools such as AI-assisted teaching supports media platforms and analytics dashboards.
• Assist with troubleshooting LMS-related issues including sync errors code verification user roles and data inconsistencies.
• Provide light instructional design support (in coordination with the Instructional Designer) such as aligning course objectives with assessments rubrics and basic course structure.
• Support media creation and accessibility compliance including captioning file formatting use of accessibility tools and Universal Design for Learning principles.
• Coordinate communication with faculty regarding LMS policy compliance (e.g. publishing deadlines incomplete setup).
• Serve as a technical lead in resolving LMS and tool-related support escalations in coordination with Technology Services and vendors.
• Assist with circulation maintenance or setup of classroom media and instructional technology tools when needed.
• Collaborate with other Center for Teaching and Learning and instructional staff to build faculty capacity through onboarding workshops and targeted support.
• Liaise with academic departments deans state-level LMS groups and vendor representatives.
• Participate in quarterly institutional planning assessment and faculty professional development initiatives as needed.
• Other duties as assigned.

• Strong working knowledge of Canvas or another major LMS (e.g. Moodle Blackboard D2L); Canvas preferred.
• Skill in instructional technology support including troubleshooting explaining tools clearly and documenting workflows.
• Ability to build productive partnerships with faculty around technology use and course development.
• Ability to evaluate and advise on new technologies tools or LMS features.
• Ability to interpret and apply accessibility standards (e.g. WCAG) and Universal Design for Learning (UDL) principles to support faculty in creating inclusive instructional environments.
• Excellent written and oral communication skills including those necessary to develop help documentation and training materials.
• Comfort with audio/video tools screen capture software and instructional multimedia workflows.
• Familiarity with support ticket systems (e.g. TeamDynamix) and support request triaging.
• Ability to work independently and collaboratively in a fast-paced service-oriented environment.
• Cultural competence and ability to work effectively with diverse populations and adult learners.
• Commitment to continuous improvement and inclusive teaching and learning.

• Bachelors degree in education educational technology instructional technology instructional design or a related field or equivalent directly related experience;
• Two years of experience administering or providing advanced support for a major LMS (Canvas Blackboard Moodle etc.) including course management user roles or system configuration;
• Demonstrated experience troubleshooting LMS issues and supporting integrations or institution-wide instructional technology tools.

• Canvas LMS experience.
• Experience working in higher education or adult learning environments.
• Experience supporting instructional media captioning or accessible content development including use of accessibility tools.
• Helpdesk or technical support experience in an educational setting.
• Experience with development collection and analysis of learning analytics.
• Bilingual English/Spanish.

This position is in a bargaining unit for which AFT is the exclusive representative.

This is a full-time overtime eligible professional position. Persons hired must be able to provide acceptable documentation of lawful authorization to work in the United States within three (3) days of employment. WWCC participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Official college transcripts required at time of hire. Candidates may be subject to a criminal history background check as a condition of employment. Information from the background check may not necessarily preclude employment but will be considered in determining the applicants suitability and competence to perform in the position. The college is a tobacco free institution.

Supervisory/Managerial Responsibilities

• May supervise student workers or interns

• No budgetary authority

• 40 hours/week primarily MondayFriday with standard hours (adjusted in summer).
• Work may occur in office instructional and/or remote settings with typical physical demands (e.g. light lifting extended computer use).
• Occasional travel for professional development state meetings or on-site responsibilities depending on work arrangement.
• Occasional evening or early-morning hours during instructional transition periods.

This position is open until filled with priority consideration given to those applicants who submit a complete application by June 1 2026 at 11:59 PM PST. To qualify for priority consideration applicants must submit a complete application packet which includes the following:

• Online NEOGOV application.
• Cover letter Please provide a cover letter detailing your interest in this position. Describe any professional experience training or educational background that prepares you to support and administer instructional technologies in a higher education environment.
• Resume.
• Names and contact information for three (3) professional references.
• Answers to three (3) supplemental questions.
• Unofficial transcripts for application purposes; official transcripts are required prior to an official start date.

Please ensure you have attached all required application materials as you will not be able to attach any documents after you have submitted your application. If you have difficulty logging into your account attaching documents submitting your application etc. please call NEOGOV Applicant Support at 1- or email them directly at

WWCC reserves the right to not fill this position reject all applicants or reopen the position. Applications received during this recruitment may be used to fill future vacancies at the Colleges discretion.

Walla Walla Community College is committed to provide equal opportunity and nondiscrimination for all educational and employment applicants as well as for its students and employed staff without regard to race color creed national origin sex sexual orientation including gender expression/identity marital status age (over 40) the presence of any sensory mental or physical disability the use of trained guide dog or service animal by a person with a disability or status as a Vietnam and/or disabled veteran National Guard member or reservist in accordance with the Civil Rights Act of 1964 Title IX of the Education Amendments of 1972 the Federal Rehabilitation of 1973 the Americans with Disabilities Act of 1990 and any other applicable Federal and Washington State laws against discrimination. The Human Resources Office is accessible to persons with disabilities. If you need accommodations in the application/employment process please contact the Human Resources Office at - TDD email address: 500 Tausick Way Walla Walla WA 99362.