Senior Manager of Software Engineering for Data Platform

When you mentor and advise multiple technical teams and move financial technologies forward its a big challenge with big impact. You were made for this.

Job responsibilities

• Provide overall direction oversight and coaching for a team of entry-level to mid-level software engineers that work on basic to moderately complex tasks
• Be accountable for decisions that influence teams resources budget tactical operations and the execution and implementation of processes and procedures
• Ensures successful collaboration across teams and stakeholders
• Identifies and mitigates issues to execute a book of work while escalating issues as necessary
• Provides input to leadership regarding budget approach and technical considerations to improve operational efficiencies and functionality for the team
• Creates a culture of diversity opportunity inclusion and respect for team members and prioritizes diverse representation
• Lead the design and delivery of a high-throughput low-latency observability platform built on Java Spring Boot Kafka Flink Databricks ClickHouse and ReactJS ensuring sub-second alerting and accurate impact analysis at payments-scale volumes
• Partner with the metrics store platform team to consume governed metric definitions ensuring observability dashboards thresholds and alerts use a single source of truth rather than reimplementing business logic
• Drive the technical roadmap for threshold management and alerting capabilities including static dynamic and ML-driven thresholds and establish patterns for alert routing suppression and escalation across operations sales and technology stakeholders
• Establish engineering excellence standards including CI/CD on EKS observability of the observability platform itself (OpenTelemetry instrumentation SLOs error budgets) and production readiness reviews for new features
• Collaborate with domain SMEs and product partners to translate incident-response and impact-analysis workflows into platform capabilities ensuring the application meaningfully reduces mean-time-to-detect and mean-time-to-resolve for client-impacting events

Required qualifications capabilities and skills

• Formal training or certification on software engineering concepts and 5 years applied experience
• Experience leading teams of technologists
• Ability to guide and coach teams on approach to achieve goals aligned against a set of strategic initiatives
• Experience with hiring developing and recognizing talent
• In-depth knowledge of the services industry and their IT systems
• Practical cloud native experience
• Experience in Computer Science Engineering Mathematics or a related field and expertise in technology disciplines
• Hands-on experience designing and operating distributed event-driven systems using Java Spring Boot and Apache Kafka in production at enterprise scale
• Strong working knowledge of stream processing frameworks (Apache Flink or equivalent) and analytical data stores (ClickHouse Druid or similar) for real-time aggregation and time-series analytics
• Demonstrated experience deploying and operating containerized workloads on Kubernetes (EKS) within AWS including familiarity with infrastructure-as-code autoscaling and production incident response
• Proven track record of delivering observability monitoring or alerting platforms including threshold management anomaly detection or root-cause/impact-analysis capabilities - in mission-critical environments

Preferred qualifications capabilities and skills

• Experience working with semantic layers or metrics stores (dbt MetricFlow Cube LookML or equivalent) and understanding of the value of governed metric definitions across consuming applications
• Background in payments capital markets or other regulated financial services domains with appreciation for data residency hybrid cloud and regulatory constraints
• Familiarity with Databricks Lakehouse architecture Apache Iceberg and modern data engineering patterns including medallion architecture and SCD2 modeling
• Experience integrating OpenTelemetry traces and metrics into analytical platforms and building observability solutions on top of telemetry data
• Exposure to access control and policy frameworks (Open Policy Agent Unity Catalog attribute-based access control) for enforcing entitlements across federated data sources
• Front-end leadership experience overseeing teams building data-dense ReactJS applications with appreciation for or similar visualization libraries used in operational dashboards
• Experience working in a federated platform model where the engineering team enables domain experts and partner teams rather than owning all business logic centrally