Nurse Supervisor Kids+ and Children with Special Health Care Needs Programs

The Nurse Supervisor (Personal Health Services Supervisor) provides leadership and operational oversight for the Kids Plus and Children with Special Health Care Needs (CSHCN) programs within Public Health Seattle & King County. These programs partner with families and children to support care coordination developmental screening health promotion and connection to medical social and community-based resources in ways that are respectful culturally responsive and grounded in family-identified strengths and priorities.

This position supervises a multidisciplinary team providing services across Public Health Centers satellite clinics and community-based settings throughout King County. The Supervisor fosters a supportive and inclusive work environment that values collaboration staff well-being and shared accountability. They guide the delivery of high-quality family-centered services that are trauma-informed equity-driven and responsive to the diverse experiences of the communities served. This includes promoting practices that recognize the impact of trauma support resilience and avoid re-traumatization for both clients and staff.

The Supervisor works in partnership with community organizations healthcare providers and internal public health teams to strengthen coordinated systems of care. This work prioritizes reducing barriers to access and improving outcomes for children and families particularly those navigating complex medical developmental or social needs and those historically underserved or disproportionately impacted by inequities.

• Provide direct supervision to staff assigned to the Kids Plus and Children with Special Health Care Needs (CSHCN) programs including hiring onboarding training performance evaluations coaching counseling team building and discipline as needed.
• Guide staff and oversee service delivery at Public Health Centers satellite clinics and community locations to ensure services are delivered effectively and in alignment with program goals and public health standards.
• Support staff development and well-being by providing training and guidance in reflective supervision trauma-informed practices and strategies to reduce secondary trauma.
• Collaborate with community partners and agencies to assess community needs strengthen partnerships and support implementation of Kids Plus and CSHCN program goals and services.
• Conduct outreach and engagement activities with community organizations and service providers throughout King County to increase awareness of program services and improve access for families.
• Lead quality improvement and quality assurance activities including chart reviews and program monitoring to ensure compliance with clinical standards funding requirements and program guidelines.
• Work closely with the Program Manager to monitor funding performance measures program data and reporting requirements and support continuous program improvement efforts.
• Review and authorize program expenditures and monitor budgets associated with grant funds supporting Kids Plus and CSHCN services.
• Coordinate and respond to patient feedback including reviewing patient satisfaction surveys and grievance reports conducting investigations when necessary and supporting resolution of concerns or complaints.
• Analyze program data and operational processes review policies and procedures and prepare reports recommendations and documentation to support program improvement and compliance.
• Organize and facilitate meetings and presentations for clinical staff administrative teams and community partners and perform other duties as assigned to support program operations.
  

Requirements:

• Bachelors degree in nursing or a masters degree in nursing science or a graduatelevel nursing degreeof MSN DNP or PhD from an accredited school of nursing
• Washington State Registered Nurse License in good standing
• Washington State Drivers License in good standing
• Current BLS-CPR for Healthcare Providers
• Experience in maternal and child health pediatric care coordination public health or community-based health programs.
• Demonstrated experience supervising or leading staff in a healthcare social service or public health setting.

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• The selection process may include evaluation of application materials and supplemental questions interviewing and testing. You must completely fill out the application with your relevant education and work experience.
• The selected candidate must be able to provide proof of Basic Life Support (BLS) / CPR.
• The selected candidate must be able to pass a thorough background investigation but findings may not necessarily disqualify an applicant for employment.
• For more information on our selection process please refer to For tips on interviewing please visit are required to protect the privacy and security of protected health information as defined in State and Federal Law.
• Public Health relies on office automation (Microsoft Office) and web-based enabled tools; therefore candidates must be proficient and comfortable with computer use to perform functions associated with on-going work.
• Employees are required to adhere to OSHA/WISHA guidelines including but not limited to completing their mandatory trainings on time and obtaining required immunizations.
• Regular and reliable attendance effective communication skills and development of effective working relationships are requirements of all Public Health positions.
• When Public Health responds to an emergency and in accordance with relevant CBA language and/or KC policy and procedures we may assign duties outside your regular job description. This may involve responding at any time including nights and weekends with possible deployment to locations other than the department.
• If you need this announcement in an alternate language or format would like to request accommodation or assistance in the application or assessment process or if you have questions please contact your recruiter listed on this job announcement.