IT Governance and Services Officer
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Job Location:
Pretoria - South Africa
Monthly Salary:
Not Disclosed
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
Description
A leading client within the financial industry is looking for a IT Governance and Services Officer to join their team in Pretoria GP.
The IT Governance and Services Officer is responsible for the governance coordination oversight and commercial management of Information Technology within Efficient Group. This role retains full internal accountability for IT governance risk regulatory compliance financial control and decision authority while infrastructure and operations are delivered by outsourced service providers.
The IT Governance and Services Officer is the designated Customer Controller and Supervisor for all outsourced IT services including approval of changes non-BAU work invoices service acceptance and escalations.
Responsibilities:
- Provide leadership and coordination to internal IT-related personnel.
- Act as primary point of contact between management employees advisers and IT service providers.
- Manage service delivery expectations with outsourced partners.
IT Governance and Risk
- Maintain IT governance framework and policies.
- Chair IT Steering Committee.
- Ensure audit readiness and risk remediation tracking.
- Retain accountability for regulatory IT obligations.
- Own and review monthly IT governance packs including SLA performance incident trends security posture patch/vulnerability status change records and remediation tracking.
Vendor and Service Provider Management
- Govern outsourced IT providers.
- Conduct service reviews and escalations.
- Own and maintain the Business as Usual (BAU) service catalogue ensure SLA compliance and approve all project upgrade migration or non-BAU scopes prior to execution.
- Enforce SLAs and approve non-BAU work.
- Accountable for transition planning documentation completeness administrative access retention and orderly exit handover in accordance with contractual obligations.
Financial and Cost Management
- Own IT budget
- Monitor spend vs budget.
- Control scope and cost escalation.
Strategy Translation and Planning
- Translate business needs into IT initiatives.
- Maintain IT roadmap and delivery tracking.
Communication and Reporting
- Report IT performance risk and cost to Exco.
- Coordinate communication during incidents.
Requirements:
- National Senior Certificate
- Bachelors degree in business Finance Governance or related field
- Governance or risk qualification advantageous
Experience:
- Minimum of 8 to 10 years IT governance or vendor management experience
- Financial services exposure preferred
Apply for this role today contact Gaby Turner at or on Linkedin
You can also visit the Hire Resolve website: or email us your CV: it
The IT Governance and Services Officer is responsible for the governance coordination oversight and commercial management of Information Technology within Efficient Group. This role retains full internal accountability for IT governance risk regulatory compliance financial control and decision authority while infrastructure and operations are delivered by outsourced service providers.
The IT Governance and Services Officer is the designated Customer Controller and Supervisor for all outsourced IT services including approval of changes non-BAU work invoices service acceptance and escalations.
Responsibilities:
- Provide leadership and coordination to internal IT-related personnel.
- Act as primary point of contact between management employees advisers and IT service providers.
- Manage service delivery expectations with outsourced partners.
IT Governance and Risk
- Maintain IT governance framework and policies.
- Chair IT Steering Committee.
- Ensure audit readiness and risk remediation tracking.
- Retain accountability for regulatory IT obligations.
- Own and review monthly IT governance packs including SLA performance incident trends security posture patch/vulnerability status change records and remediation tracking.
Vendor and Service Provider Management
- Govern outsourced IT providers.
- Conduct service reviews and escalations.
- Own and maintain the Business as Usual (BAU) service catalogue ensure SLA compliance and approve all project upgrade migration or non-BAU scopes prior to execution.
- Enforce SLAs and approve non-BAU work.
- Accountable for transition planning documentation completeness administrative access retention and orderly exit handover in accordance with contractual obligations.
Financial and Cost Management
- Own IT budget
- Monitor spend vs budget.
- Control scope and cost escalation.
Strategy Translation and Planning
- Translate business needs into IT initiatives.
- Maintain IT roadmap and delivery tracking.
Communication and Reporting
- Report IT performance risk and cost to Exco.
- Coordinate communication during incidents.
Requirements:
- National Senior Certificate
- Bachelors degree in business Finance Governance or related field
- Governance or risk qualification advantageous
Experience:
- Minimum of 8 to 10 years IT governance or vendor management experience
- Financial services exposure preferred
Apply for this role today contact Gaby Turner at or on Linkedin
You can also visit the Hire Resolve website: or email us your CV: it
Package & Remuneration
Market Related
About Us
Hire Resolve is a Recruitment Agency in South Africa that focuses on working the following jobs in South Africa.
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View our jobs below.
Need staff. Email us.
Engineering Recruitment Agency in South Africa focusing on the following disciplines:
Civil Engineering jobs in South Africa. Johannesburg Cape town Durban Eastern Cape (Gqeberha and East London)
Mechanical engineering jobs in South AfricaJohannesburg Cape town Durban Eastern Cape(Gqeberha and East London)
Electrical engineering jobs in South AfricaJohannesburg Cape town Durban Eastern Cape(Gqeberha and East London)
Construction jobs in South AfricaJohannesburg Cape town Durban Eastern Cape(Gqeberha and East London)
Quantity Surveying jobs in South AfricaJohannesburg Cape town Durban Eastern Cape (Gqeberha and East London)
Finance Recruitment Agency in South Africa focusing on the following disciplines.
Finance jobs in South Africa. Johannesburg Cape town Durban Eastern Cape(Gqeberha and East London)
Actuarial jobs in South AfricaJohannesburg Cape town Durban Eastern Cape(Gqeberha and East London)
Investment jobsin South AfricaJohannesburg Cape town Durban Eastern Cape(Gqeberha and East London)
Financial riskjobsin South AfricaJohannesburg Cape town Durban Eastern Cape(Gqeberha and East London)
Tax jobsin South AfricaJohannesburg Cape town Durban Eastern Cape(Gqeberha and East London)
Audit Jobs in South AfricaJohannesburg Cape town Durban Eastern Cape(Gqeberha and East London)
Mining Recruitment Agency in South Africa.
Mining jobs in Johannesburg Rustenburg Limpopo Northern Cape Mpumalanga and more.
Manufacturing jobs in South Africa. Johannesburg Cape Town Durban Eastern Cape(Gqeberha and East London)
Supply Chain jobs inSouth Africa. Johannesburg Cape Town Durban Eastern Cape(Gqeberha and East London)
IT jobs in South Africa. Johannesburg Cape Town Durban Eastern Cape(Gqeberha and East London)
View our jobs below.
Need staff. Email us.
Required Experience:
Unclear Seniority
About Company
Hire Resolve connects Job seekers to Employers. The company is a Specialist Recruitment & Staffing company with a national presence with a customer base of listed companies on the JSE and global multinationals. The company prides itself on its technical & industry knowledge. The cons ... View more
