Sr. Manager of Incentives
Atlanta, GA - USA
Job Summary
SR. MANAGER OF INCENTIVES
GENERAL SUMMARY
The Senior Manager of Incentives plays a pivotal role in delivering exceptional incentive travel experiences that surpass participant and client expectations. Reporting to the Incentive Leader you will collaborate closely with the senior global travel team to research destinations analyze global travel trends manage reporting and travel documentation and execute innovative incentive programs. This position involves overseeing multiple concurrent projects engaging directly with clients and providing onsite support for domestic and international events.
ESSENTIAL FUNCTIONS
GENERAL SUMMARY
The Senior Manager of Incentives plays a pivotal role in delivering exceptional incentive travel experiences that surpass participant and client expectations. Reporting to the Incentive Leader you will collaborate closely with the senior global travel team to research destinations analyze global travel trends manage reporting and travel documentation and execute innovative incentive programs. This position involves overseeing multiple concurrent projects engaging directly with clients and providing onsite support for domestic and international events.
ESSENTIAL FUNCTIONS
- Develop comprehensive client and incentive timelines.
- Maintain and report on timelines action items and project progress.
- Conduct thorough research on destinations activities and global travel trends.
- Create compelling cutting-edge presentations for clients.
- Identify research and engage potential suppliers to support events.
- Gather estimates and own budget planning and development.
- Ensure flawless handling of VIP travel arrangements.
- Deliver onsite support for events in domestic and international venues.
- Manage special events such as dinners and special board meetings.
- Manage Destination Management Company (DMC) and supplier participation.
- Create and manage event registration websites and event apps.
- Accurately maintain program-related data records and information to include rooming lists pre/post event requests activities print management on-site staffing and logistics documents.
- Proactively problem-solve issues before during and after events.
- Track budgets and actual expenses to ensure financial accuracy.
- Prepare reconciliation reports and collaborate with the Accounting Department to generate invoices.
- Other duties as assigned.
MINIMUM AND PREFERRED QUALIFICATIONS
- CMP strongly preferred.
- International incentive travel experience.
- Luxury hotel experience.
- Bachelors degree or equivalent professional experience.
- 7 years of experience in meeting management and incentive trip planning/execution.
- Strong communication and networking skills with proven ability to manage stakeholder relationships and expectations.
- Proficiency in project management and leadership.
- Proficient at using SharePoint Outlook and Microsoft systems such as Teams PowerPoint Excel and Word.
- Experience with Cvent event management software.
- Knowledge of destinations hotels and venues globally.
- Strong organizational skills with the ability to multitask and prioritize effectively.
- Calm flexible approach to handling stress and adapting to changing demands.
- Ability to provide strategic oversight and guidance for event strategies including high-level awareness of event scale and scope.
- Solutions-oriented mindset with creative problem-solving and innovative ideas for client events.
- Comfortable working in a team environment with frequent collaboration.
- Strategic decision-making capabilities.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties responsibilities and skills required. Etherio retains the right to change or assign other duties to this position.
WORKPLACE LOCATION REQUIREMENTS
Remote or Hybrid (working as a combination of remote and in-office presence) as well as the possibility of being onsite at client and/or event locations.
TRAVEL REQUIREMENTS
Ability to travel at least 30%
SCHEDULING REQUIREMENTS
Requires flexibility in scheduling such as the ability to work evenings and weekends to meet client event or company needs.
WORKPLACE LOCATION REQUIREMENTS
Remote or Hybrid (working as a combination of remote and in-office presence) as well as the possibility of being onsite at client and/or event locations.
TRAVEL REQUIREMENTS
Ability to travel at least 30%
SCHEDULING REQUIREMENTS
Requires flexibility in scheduling such as the ability to work evenings and weekends to meet client event or company needs.
SCHEDULING REQUIREMENTS
Requires flexibility in scheduling such as the ability to work evenings and weekends to meet client event or company needs.
ESSENTIAL PHYSICAL FUNCTIONS AND WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions.
- Must be able to remain either in a stationary sitting position for extended periods (such as when working in the office) while also being able to stand and/or move for extended periods (such as when executing events onsite).
- Need to lift carry push or drag boxes or equipment up to 30 lbs.
- Frequently moves inside the office to access filing cabinets office machinery etc.
- Need to adapt and function in various physical settings (for example conference centers indoor and outdoor spaces).
- Occasionally required to position self in a stooping kneeling or crouching manner.
- Frequently communicates with others and must be able to exchange accurate information in these situations.
- Frequently uses computers and other electronic equipment.
ABOUT ETHERIO
At Etherio we have a purpose that drives all we do: We create meaningful partnerships experiences and connections that fuel growth and accelerate success for our clients and those they impact. Every day we deliver creative customer-focused solutions for our corporate and association clients - one meeting event or membership experience at a time. We recognize that to deliver that experience for our clients we have to deliver it for our own team members as well. Whether you work in one of our offices or virtually were committed to supporting your learning and growth by providing opportunities for partnerships experiences and connections that will accelerate your own success. Together we live out our core values celebrate each others wins learn lessons from our failures and pursue excellence together.
At Etherio we have a purpose that drives all we do: We create meaningful partnerships experiences and connections that fuel growth and accelerate success for our clients and those they impact. Every day we deliver creative customer-focused solutions for our corporate and association clients - one meeting event or membership experience at a time. We recognize that to deliver that experience for our clients we have to deliver it for our own team members as well. Whether you work in one of our offices or virtually were committed to supporting your learning and growth by providing opportunities for partnerships experiences and connections that will accelerate your own success. Together we live out our core values celebrate each others wins learn lessons from our failures and pursue excellence together.
- Benefits include:
- Medical dental vision and more.
- 401(k) with matching.
- Generous paid time off.
- Flexible and hybrid work schedules.
Our approach has earned us many industry awards over our 30 year history including 18 consecutive years on the CMI 25 North Americas Top 25 Meeting & Incentive Companies.
Join us at Etherio and become part of a team where your work has purpose your growth is championed and your results are rewarded. If youre excited to help shape exceptional experiences and build lasting connections wed love to meet you.
Etherio is committed to embracing diversity and inclusion in our hiring practices and in experiences as team members. Etherio is an equal opportunity employer. We believe that the most effective way to invite and retain a diverse workforce is to build an enduring culture of inclusion and belonging. The Firm does not discriminate in employment because of race creed national origin religion age color sex marital status sexual orientation gender identity disability citizenship status or protected veteran status or any other characteristic protected by local state or federal laws rules or regulations. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process please contact
Join us at Etherio and become part of a team where your work has purpose your growth is championed and your results are rewarded. If youre excited to help shape exceptional experiences and build lasting connections wed love to meet you.
Etherio is committed to embracing diversity and inclusion in our hiring practices and in experiences as team members. Etherio is an equal opportunity employer. We believe that the most effective way to invite and retain a diverse workforce is to build an enduring culture of inclusion and belonging. The Firm does not discriminate in employment because of race creed national origin religion age color sex marital status sexual orientation gender identity disability citizenship status or protected veteran status or any other characteristic protected by local state or federal laws rules or regulations. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process please contact
Required Experience:
Manager
About Company
Etherio is an award-winning team of professionals and strategists specializing in full-service association management and corporate meeting planning.