Solutions Manager– Portfolio Solutions
Los Angeles, CA - USA
Job Summary
JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented peopleand empowering them tothrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.
SolutionsManager Portfolio Solutions
JLLs globalPortfolio Solutionsbusinesspartners with clients across industry sectors to enhance the performance of their real estate portfolios and people. Through a comprehensive global service delivery platformPortfolio Solutionsprovidesa diverse range of services strategyand digital solutions that address the entire real estate cycle on a local to global scale for more than 500 clients across 80 countries. JLL is committed to creatingdeliveringand managing environments that inspire people to do their best work.
What this job involves:
TheSolutionsManager Portfolio Solutionsis charged with leading and coordinating the development of winning solutions for prospective clients across the primary Portfolio Services of Lease Administration Consulting Transaction Management and Brokerage.
This includes the ownership and development of the organization staffing modelidentifyingdetailed savings and improvement plans technology solutioning ensuring teams can deliver the solutions and financial analysis thatdemonstratesthe value proposition to our clients.
This person will embrace a high energy level thriving in a fast-paced environment havinga track recordof exceptional performance with the ability to manage many competing demands while coordinating and producing meaningful solutions.
The Solutions Manager partners with sales leaders functional subject matterexpertsand marketing to put forth the most tailored competitive report and solution possible for each client. Coordinating the development of clear articulate and winning value propositions for presentation to our prospective clients. The Solutions Managerassistsin the development of the overall solutioning process to make it more efficient more effective and more compelling for clients over time.
The Solutions Manager willparticipateas part of the Solutions Team to ensure that there is an ongoing exchange of best practices and creative solutions across all pursuits. Solutions Managers will also partner with the Portfolio Service Line leaders and Top JLL Brokerage professionals to act as a single point of contact from the Sales team to guaranteea high levelof collaboration and understanding across sales of each service line offering value propositionresourcingand pricing.
The Solutions Manager role was created to improve our win rate improve our profitability and reduce the risk we take on in every deal. It is viewed as a key differentiator to our ability to compete in an increasingly complex market with more sophisticated buyers and stronger competition.
Primary Responsibilities:
Management / Teamwork / Leadership
Ability to lead through influence not direct management
Proventrack recordin leadership or complex roles
Demonstrated ability to partner critical for success when working with internal Subject Matter Experts
Ability to work in a high-pressure environment
Ability to make quick decisions
Build successful relationships
Able to respond to different personality types (internally and externally)
Maintain a thorough knowledge of the competitive environment and articulate the firms value proposition
Managerial Courage willing share unpopular position in the sales process when appropriate
Process
Accountability and ownership for the process and coordination of overall product and components
Maximize Firms internal network to support the creation of creative and customize solution
Own those deliverables that will be key for bid success andassistthe Sales Lead(s) in successfully converting solutions into profitable accounts
Integrated data gathering
Participate in client-facing meetings to help diagnose client needs and customize our findings
Coordinate resources across geographies to ensure quality of proposed service offering
Portfolio costmodeling
Financial pricing model
Proposed team structure to ensure success
Scope clarification with Sales leads SMEs solutions teammates and clients
Assumptionsriskand risk mitigation documentation
Ability to take data and create a compelling work product and help present that to the clients either in person or via video
Communicate with the transition team and account management organization to helpfacilitateoperational handoff if successful in converting bid to ongoing account
Excellent capacity to listen articulate back what was heard andmoldthis into a solution
Ability to articulate and present account team solution structure delivery approach maintenance strategy both internally and to client
Ability to present in front of manydifferent typesof clients and flexibility with presentation style
Able to receive constructive and critical feedback while rehearsing presentations and role playing
Ensuring our best solutions practices valuepropand pricing is applied to every deal
Strong grasp of real estate outsourcing to design the right solution based on what the client is trying to solve
Helpidentifyadditionalpotential sales or growth opportunities during the RFP process
Pricing
Proformaowner during any negotiations tovalidatescope and price changes on P&L
Partner with sales lead and other team members to ensure all details from pricing and bid make it into the final MSA
Develop needed benchmarks and analytics to support estimating and pricing when scope is lacking
Identifyingany financial or delivery risks for JLL including completing the internal profitability analysis for JLL
Financial acumen to create understand and articulate a value proposition impact
Process & Project Management
Strong organizational skills detail focused tenacious follow up skills
Ability to prioritize competing priorities
Strong Project / Process Management skills
Ability to drive andattainoutput from multiple and diverse disciplines and team members
Governance
Ensuring that Sales isleveragingtheir internal best practices and tools on every deal
InterestedAn ideal candidate would need to have the following qualifications:
Bachelors degree
10 years of JLL or industry related experience
Proventrack recordin leadership or complex roles
Strong background in Operations (on account) ideally depth in TM Brokerage or Portfolio related services
Strong leadership and organization skills
Strong writing skills including the ability to communicate the complete holistic solution in a clear and concise detailed narrative and executive summary
Excellent communication (oral written and presentation) and analytical skills
Ability to work in a collaborative environment and with competing priorities
Relates well to all levels;establishesconfidence and trust; highly thought of by peers and leaders
Ability to lead development of creative or unique solutions thinking beyond what we have always done creating a vision of what could be driving through hurdles leading teams to develop unique solutions
Preferred
MBA is preferred
Sales experience is preferred
**This a hybrid role; we are open to any location with proximity to a JLL office
This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.
Estimated compensation for this position:
190000..00 USD per yearThis range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications location market conditions and internal considerations.
Location:
On-site Chicago IL Dallas GA Los Angeles CA New York NY San Francisco CAIf this job description resonates with you we encourage you to apply even if you dont meet all the requirements. Were interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness so we offer a supportive culture and comprehensive benefits package that prioritizes mental physical and emotional health. Some of these benefits may include:
401(k) plan with matching company contributions
Comprehensive Medical Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay
At JLL we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities we analyze your application for relevant skills experiences and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role yourepursuing.
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Accepting applications on an ongoing basis until candidate identified.
Required Experience:
Manager
About Company
Provides business consulting; investment banking services including corporate finance and investment advisory on mergers and acquisitions; asset management services including fund, portfolio and wealth management; real estate property management and brokerage services.