Office Assistant
Worcester, MA - USA
Job Summary
JOB TITLE
Office AssistantLOCATION
WorcesterDEPARTMENT NAME
Registrar - JMDIVISION NAME
Worcester Polytechnic Institute - WPIJOB DESCRIPTION SUMMARY
The Office of the Registrar is hiring a temporary Office Assistant to help cover day-to-day operations during a period of staff transition. This on-site role is the first point of contact for students faculty staff and visitors and supports the workflows that keep the Registrars office running smoothly.This position is scheduled for approximately 5.5 months working 37.5 hours per week with an expected start date of May 18 2026 and an expected end date of October 30 2026.
JOB DESCRIPTION
Responsibilities
- Serve as the first point of contact for in-person phone and email inquiries
- Process enrollment verification and transcript requests
- Process undergraduate e-projects registration requests (MQP IQP HUA) and final project submissions
- Process undergraduate independent study registration requests
- Maintain confidentiality of student records in accordance with FERPA and WPI policies
- Provide general administrative support to the Registrars team as needed
Qualifications
- High school diploma or equivalent
- Prior administrative or customer service experience
- Strong written and verbal communication skills
- Comfort with Microsoft Office and Outlook
- Strong attention to detail and ability to handle sensitive information with discretion
- Experience in a higher education registrar or student services setting is a plus
Compensation
Estimated hourly rate is $21.00/hour depending on experience.
FLSA STATUS
United States of America (Non-Exempt)WPI is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race color age religion sex sexual orientation gender identity national origin veteran statusor disability. It seeks individuals from all backgrounds and experiences who will contribute to a culture of creativity collaboration inclusion problem solving innovation high performance and change is committed to maintaining a campus environment free of harassment and discrimination.
Required Experience:
Junior IC
About Company
A WPI education has never been more relevant than it is today, because the demand for innovative thinkers who can solve problems on a global scale has never been greater.