Mid-Market Sales manager (Inbound)

About Payoneer

Founded in 2005 Payoneer is the global financial platform that removes friction from doing business across borders with a mission to connect the worlds underserved businesses to a rising global economy. Were a community with over 2500 colleagues all over the world working to serve customers and partners in over 190 countries and territories.

By taking the complexity out of the financial workflowsincluding everything from global payments and compliance to multi-currency and workforce management to providing working capital and business intelligencewe give businesses the tools they need to work efficiently worldwide and grow with confidence.

Role summary

As a Mid-Market Sales manager based in India you will manage a team responsible for onboarding customers and driving inbound revenue from leads across multiple regions in a fast-growing fintech environment.

This role focuses on converting inbound demand into scalable revenue through fast lead engagement onboarding support KYC completion and transaction activation. You will lead a team engaging clients via tele-calling and multi-channel outreach to maximize conversions and customer experience.

You will monitor team performance against KPIs including revenue transactions conversion productivity and SLA adherence while maintaining quality and compliance standards.

Strong leadership is essential to train motivate coach resolve operational challenges and work with management to continuously improve performance and business outcomes.

What youll do

1. Revenue & Pipeline Ownership

• Own monthly and quarterly revenue targets

• Drive conversion across the funnel

• Ensure fast response to inbound leads and faster conversion to first transaction

1. Team Leadership

• Manage 10 Inside Sales Managers

• Drive a high-performance and accountable culture

1. Coaching & Enablement

• Run deal reviews and coaching sessions for reps

• Improve qualification and closing capabilities

• Drive continuous performance improvement within the team

1. Funnel Optimization

• Improve lead response time and conversion metrics

• Partner closely with Marketing AnP and Operations teams

• Identify funnel gaps and implement process improvements

1. Forecasting & Analytics

• Own forecasting cadence and reporting

• Analyze pipeline conversion trends and team performance

• Drive data-backed decision-making and execution

Who you are

1. Experience

• 58 years of experience in B2B Sales

• 24 years managing inbound/inside sales teams

1. Core Competencies

• Strong analytical and operator mindset

• High standards with strong execution intensity

• Strong coaching and people management capabilities

• Ownership mentality with bias for action

1. Success Metrics

• Consistent revenue target achievement

• Improved conversion rates and sales cycle efficiency

• Clear pipeline visibility and forecasting accuracy

• Ability to build and manage a high-performing team