Human Resources Technician Benefits

Gwinnett County

Job Location:

Gwinnett County, GA - USA

Yearly Salary: $ 56086 - 89738

Posted on: 13 hours ago

Vacancies: 1 Vacancy

Job Summary

Class Summary

Job Description
This position supports the Benefits Division. This is an administrative position and will process benefit status changes manage email and call center perform monthly audits and process vendor discrepancy reports as well as other duties as assigned. HR information systems knowledge and attention to detail are critical for this position.

Essential Duties

Providing customer service
Serve as liaison between retirees and vendors to process enrollments and resolve enrollment and eligibility issues
Keying Retirement Actions
Providing accurate information regarding retirement benefits and eligibility
CallCenter
ACAcompliance
Process Medicare Age In Dependent Age Out Life Status Changes
Calculating benefits payments and refunds payable to retirees
Auditing benefits billing accounts
Reconciling premium deductions
Performing ad hoc analysis as assigned
Administrative duties such as entering actions and benefit changes into the ERP system
Preparing written correspondence responding to employee and retiree inquiries
Assisting with facilitation and coordination of retirement wellness and benefits events

Other Job Requirements/Information

Other duties as assigned

Grade
The grade for this position is B251.

Effective 4/11/2023 this position is eligible for the Employee Referral Program.

Minimum Qualifications

High School Diploma or G.E.D. AND
Two to three years of specialized experience in both human resources and Benefits areas
Or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above will also be considered

Preferred Qualifications in addition to the above minimum qualifications

HR Information Systems SAP and/or Oracle experience preferred

For information related to position-specific essential duties knowledge and skills and physical requirements please click here.

Note:The class specifications listed on this website are not the official class specifications for Gwinnett County and are subject to change.

For more information about this department please click here.

Additional Information

About Gwinnett County

Welcome to Gwinnett County Government

Gwinnett County Government is an award-winning employer that believes in investing in its employees by providing corporate level benefits a wellness program professional development opportunities career advancement and more

Careers with impact

Gwinnett County sets the standard as a dynamic vibrant community where all people can enjoy economic opportunities safe neighborhoods plentiful greenspace and recreational facilities. We are committed to hiring those who share our dedication to making life better for our residents and business owners. The culture of superior service that our employees have created reflects that standard and helps staff residents and stakeholders remain vibrantly connected.

Exceptional benefits

Working for Gwinnett County comes with exceptional benefits including health coverage a robust wellness program (Spouses can participate too!) onsite employee wellness center longevity pay tuition reimbursement and more. The value of Gwinnett County benefits can be up to 49 percent of an individuals total compensation.

World-class community

More than a million residents make up Gwinnetts diverse community. The County is located just 45 minutes from Hartsfield-Jackson Atlanta International Airport and 30 minutes from downtown Atlanta. Georgia Highway 316 reduces travel time to the University of Georgia to 25 minutes.

Gwinnett County is an award-winning employer!

Atlantas Healthiest Employer by Atlanta Business Chronicle
Green Communities Platinum Certification for Gwinnett County from the Atlanta Regional Commission
Top 100 Healthiest Workplaces in America by Springbuk and PR NewsWire and more!

Vision
Gwinnett is the preferred community where everyone thrives!

Mission
Gwinnett proudly supports our vibrantly connected community by delivering superior services.

Values
Integrity: We believe in being honest building trust and having strong moral principles.
Accountability: We believe in stewardship transparency and sustainability.
Equity: We believe in fairness and respect for all.
Inclusivity: We believe in engaging embracing and unifying our communities.
Innovation: We believe in continual adaptation of technology process and experience.

Hiring Process
Gwinnett County is an Equal Opportunity Employer. For more information regarding our hiring process please click the links below:

Hiring Process
FAQs

Gwinnett County is committed to creating a diverse workforce. As an Equal Opportunity Employer we prohibit discrimination on the basis of genetic information (including sex) race color national origin (including ancestry) gender (identity and expression) sexual orientation age marital status familial status (including pregnancy) disability military or veteran status religion political affiliation immigration status homeless status or any other category protected by law.

: Reasonable accommodations for qualified individuals with disabilities may be requested. If you need an accommodation during the application interview or testing process contact Human Resources at 770.822.7915 or This email is only for accommodation requests; for questions related to job postings use

Required Experience:

Class SummaryJob DescriptionThis position supports the Benefits Division. This is an administrative position and will process benefit status changes manage email and call center perform monthly audits and process vendor discrepancy reports as well as other duties as assigned. HR information systems ...