Sales Support Specialist

• Provide administrative and operational support to the Sales team including management of sales-related processes and coordination of daily activities.
• Support the monitoring and tracking of the sales pipeline to ensure timely and accurate processing of customer orders and commercial activities.
• Act as a liaison between Sales customers and internal departments to ensure customer requirements are addressed effectively and issues are resolved promptly.
• Follow up with customers regarding orders account status delivery timelines and other administrative matters.
• Review pending orders and customer requests to ensure high levels of customer service and customer satisfaction.
• Prepare compile analyze and present sales reports forecasts and performance data for management review.
• Ensure data accuracy and integrity within CRM and internal systems.
• Assist in the preparation and review of sales quotations contracts and commercial proposals in line with company policies and customer requirements.
• Maintain accurate order entry across multiple systems and platforms ensuring correctness of customer information SKUs quantities delivery dates and freight arrangements.
• Coordinate with Planning and Supply Chain teams to align orders with sales plans by distribution center and customer while reviewing product allocation and escalating discrepancies when necessary.
• Address and resolve issues related to customer orders product specifications delivery schedules or operational constraints.
• Maintain a strong understanding of company products services pricing structures and commercial processes to effectively support the Sales organization.
• Provide additional administrative and operational support to management and leadership teams as required.

Qualifications :

• Previous experience in a Sales Support Sales Administration Customer Service or Back Office role.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Excellent attention to detail and high level of accuracy.
• Strong communication and interpersonal skills.
• Proficiency with Microsoft Office applications particularly Excel.
• Experience working with CRM systems and ERP/order management platforms is an asset.
• Ability to work cross-functionally with Sales Logistics Planning and Customer Service teams.
• Analytical mindset with the ability to interpret and present data effectively.
• Fluent in English and Greek; additional European languages are considered an advantage.

KEY COMPETENCIES:

• Customer-focused mindset
• Problem-solving abilities
• Team collaboration
• Time management and prioritization
• Adaptability and flexibility
• Analytical and reporting skills
• Attention to detail and accuracy

Additional Information :

What We Offer:

• Competitive compensation and benefits package
• Opportunity to work in a dynamic international environment within the food supply chain
• A collaborative team culture committed to quality sustainability and growth
• Exposure to global markets and international trade processes

#LI-Onsite

Remote Work :

No

Employment Type :

Full-time