Financial Aid Systems & Technology Specialist III (Temporary)

Agency

Department

The Financial Aid Systems & Technology Specialist III provides advanced technical leadership for financial aid systems and related enterprise platforms including document management and workflow systems such as Laserfische. This role architects and oversees system configurations integrations and enhancements; develops efficient automated processes; and ensures reliable data exchange between financial aid systems the Student Information System (SIS) and downstream reporting tools. The specialist produces detailed technical documentation dashboards and analytical reports for leadership monitors system performance and proactively identifies opportunities to improve accuracy throughput and compliance.

Responsibilities:

• Serves as the primary technical liaison between the Financial Aid Office Information Technology vendors and external partners translating functional requirements into technical specifications and system solutions.

• Leads configuration integration and ongoing optimization of financial aid systems and related technologies to ensure scalability security and compliance with federal and state regulations.

• Develops and supports automation strategies (e.g. workflow rules batch processing data validations exception handling) to reduce manual effort processing errors and turnaround time in Automic and/or Laserfische.

• Reviews system outputs logs queries and exception reports to diagnose issues perform rootcause analysis and implement corrective actions and longterm solutions.

• Maintains technical documentation data flow diagrams and system process maps to support business continuity training and audit readiness.

• Provides advanced technical training and guidance to financial aid staff and system users ensuring consistent system use adherence to procedures and understanding of system impacts.

• Produces technical reports and dashboards for leadership including processing metrics system performance indicators compliance summaries and audit support materials.

Required Education and Experience:

• Bachelors degree or higher in related field.

• Two (2) years of related experience.

Preferred Education and Experience:

• Bachelors degree in information systems finance business administration or a related field or an equivalent combination of education and progressive technical experience.

• Minimum of five (5) years of experience supporting financial aid systems higher education administrative systems or comparable enterprise application environments.

Knowledge Skills and Abilities:

• Advanced knowledge of financial aid systems document management/workflow platforms (e.g. Laserfische) and SIS integrations.

• Strong proficiency with data analysis reporting tools and spreadsheet applications; ability to interpret large data sets and system outputs.

• Demonstrated ability to design efficient automated processes and improve operational throughput.

• Excellent technical documentation analytical interpersonal and organizational skills.

• Ability to communicate complex technical concepts clearly to nontechnical stakeholders.

Work Environment: This position operates in a professional office or hybrid setting and may require extended hours during peak processing periods or system implementations.

Projected Work Length: This position will be contracted for 30 hours a week for three months. Consideration will be made at that time to see if other EM projects are needed.

Applicant Instructions:

Please make sure to provide the following documents:

• Cover Letter

• Resume / CV

• Professional References

For detailed instructions on how to apply for any position on our website please use the following link:

Summary of Employee Benefits:

A&M University-San Antonio values community engagement and encourages applicants who are committed to advancing the well-being and prosperity of our communities.

Please ensure that all required documents are uploaded prior to submitting the application. Once the application is submitted no changes or revisions can be made. If you have issues with adding documents to your application please contact HR at .

In compliance with ADA if accommodations are needed for the application process please contact HR at .

All positions are security-sensitive. Applicants are subject to a criminal history investigation and employment is contingent upon the institutions verification of credentials and/or other information required by the institutions procedures including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.