Site Coordinator 6 months contract
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Job Location:
Monthly Salary:
Posted on:
16 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Description
We are looking for a person that will oversee the IT products and services for End Users at the Office. These products and services include but are not limited to Printing On Site Support Videoconference Digital Signage Connectivity and local and global projects related to site activities thatengageIT technology and services.
The Site Coordinator will work closely with the IT localand globalteams and the LOS regional managers to ensure a strong focus on the quality of service provided by ETF DW&C. We are seeking a candidate with knowledge and experience in all the aforementioned areas.
Role Purpose
The Site Coordinator ensures effective coordination and delivery of IT support and end-user services at PMI local offices. The role serves as a key liaison between onsite teams regional LOS managers and global IT functions tomaintainhigh service quality compliance and operational excellence.
Key Responsibilities
- Coordinate and support enduser IT services at designated PMI locations ensuring alignment with Service Level Agreements.
- Oversee onsite services such as printing videoconferencing digital signage and connectivity.
- Collaborate with Market IT and business stakeholders to gather feedback capture requirements and guideadoptionof T&PE products.
- Work closely with IT vendors to ensureaccurateandtimelyservice delivery.
- Support local and global IT initiativesimpactingthe site ensuring compliance with PMI standards.
- Engage in local change management activities in alignment with global processes.
- Monitorand report service quality metrics escalating issues when necessary.
- Ensure proper budget tracking related to onsite IT activities.
Job Requirements
- Strong understanding of ITIL processes and general IT service management.
- Experience with enduser technologies and onsite IT support environments.
- Knowledge of Microsoft products & AI and experience with ServiceNow is a plus.
- Strong communicationand stakeholder management skills.
- Ability to work with crossfunctional and global teams.
- Customercentric mindset and problemsolving capability.
- Ability to manage multiple topics in a dynamic environment.
- Minimum 5 years of relevant experience in IT support or coordination roles.
- Knowledge & experience in IT Asset Management including mobile device services.
The preceding job description had been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to containor be interpreted as a comprehensive inventory of all duties and responsibilities required of employees assigned to this job.
Diversity & Inclusion
Here at the Stefanini Group we value plurality and equity regardless of race sexual orientation disability age ancestry religion gender and nationality. We understand and encourage the importance of being you!
About us
We are the Stefanini group a global tech consulting company of Brazilian origin that believes in the power of people to transform businesses through technology.
We are present in over 40 countries and operate with the purpose of co-creating solutions TOGETHER WITH OUR CLIENTS that accelerate results and improve the experience of people and organizations.
Here we like to say that technology is not the end but the means: what really matters are the people who drive it all.
Our mindset is AI First meaning we invest in cutting-edge technology in everything we do focusing on results for our clients.
We are a company A GROUP that breathes collaboration and offers a dynamic environment where you will learn by doing grow alongside the team and have space to contribute with ideas and projects.
More than just talking about digital transformation we believe in real transformation that starts with people and impacts real businesses.
If you are looking for a place to develop innovate and be part of something bigger the Stefanini Group is your place.
We want to inform you that there are currently scams targeting job seekers by falsely using our companys name Stefanini. We sincerely apologize for any confusion or inconvenience this may have caused.
Please remember that legitimate job offers from Stefanini will always come through official channels including direct communication with our trained recruiters. If you receive any unsolicited messages requesting payment or personal information please disregard them.
If you suspect youve been targeted please contact us immediately at for verification.
Key Points to Remember:
Stay vigilant and feel free to reach out for verification. Your safety and security are our top priorities. Thank you for your understanding and cooperation.
Please remember that legitimate job offers from Stefanini will always come through official channels including direct communication with our trained recruiters. If you receive any unsolicited messages requesting payment or personal information please disregard them.
If you suspect youve been targeted please contact us immediately at for verification.
Key Points to Remember:
- Legitimate job offers only follow interviews conducted with our hiring managers or clients.
- We will never ask for payment at any stage of the recruitment process
#LI-ONSITE
Required Experience:
IC
