Team Leader – Families Together

About Us

Veritas House is a vibrant not-for-profit community-based organisation with a specific focus on supporting vulnerable children young people & their families. Veritas currently delivers services in a range of DCJ funded programs.

Youll be part of a caring values-driven team thats passionate about creating positive outcomes while enjoying a workplace that values authenticity collaboration and growth.

About the Program

The primaryobjectiveof the Family Preservation Program is to keepchildren safe at home with their families and prevent removal placement in out of home care and future contact with the child protection system. Family preservation also supports children and families to achieve wider social benefits includingbetter education attainment and improved health and wellbeing outcomes.

FamiliesTogetherisa frameworkwithin this program. It is voluntary and aims to build on a familys strengthsand capabilities to respond to theirchildrensneeds and to create a safe Veritas House we will bedeliveringa range ofsupportswithin this framework to promote parenting skills family functioning child development as well as practicalsupportto help create asafehome environment.

About the role

We are inviting applicants for an experienced and driven Team Leader to play the crucial role in the design and implementation of of the Families together program this role you will provide day-to-day leadership and support to the Senior Practitioner and widerfamilies togetherteam delivering early intervention services to families experiencing challenges. You will be responsible forensuring high-quality consistent service delivery that supports child safety strengthens family functioning and promotes positive outcomes for children and young people.

Working closely with staff families and partner services you will foster anenvironment that is reflective responsive and grounded in community needs. This includes supporting your team to engage effectively with families from diverse backgrounds and ensuring service approachesremainaccessible respectful andoutcome focused.

Some of your core responsibilities will include;

• Lead supervise and develop a team delivering family preservation services including reflective supervision and coaching.
• Oversee complex case management supporting staff to assess risk engage families and achieve child safety outcomes
• Manage caseload allocation and workflow to ensure timely consistent and high-quality service delivery
• Monitor case plans reviews and interventions to drive measurable improvements in family functioning and wellbeing
• Ensure compliance with organisational legislative and funding requirements including accurate documentation and reporting
• Contribute to the development and implementation of program logic ensuring service delivery aligns with evidence-informed practice and intended outcomes
• Build and maintain strong partnerships with child protection community services and key stakeholders
• Track program performance contribute to reporting and evaluation and support continuous improvement and service development

Why work for us

As an organisation we value collaboration authenticity compassion and relationships and together we work towards achieving a world where every person feels safe secure and valued. We do work were proud of but we offer more than just the chance to feel good:

• NFP salary packaging options up to $15900 per year plus meals and entertainment benefits increase your take home pay!
• Opportunity to use novated leasing to purchase a car
• Additional leave once your probationary period is complete
• Generous Discounts Platform
• Opportunity to develop your skills working within a trauma and developmentally informed team
• Regular clinical line management & and group supervision as well as other continuing professional development opportunities
• Access to Therapeutic Crisis Intervention training a compassionate trauma-informed training program that helps staff support children through challenging moments focusing on de-escalation safety and building trusting caring relationships.

About you

You are an empathetic and capable leader with strong experience in youth homelessness or community services. You thrive in sometimes complex environments and can balance operational coordination staff support and direct client work.

As part of our selection criteria our ideal candidate will bring;

1. MinimumDiploma level qualifications in Community Services Youth Work or similar along with experience working with youth and families in a community services environment.
2. Minimumof 3years experienceleading supervising and supportingteams within a family support child protection or related humanservices setting including providing reflective supervision performancefeedbackand support.
3. Strong understanding of trauma and its impact on the development andbehaviourof children and young people with the ability to support teams through complex andsensitivecases.
4. Highly developedcommunication and interpersonal skills with the ability to lead with empathy manage difficult conversations and influence positive practice and cultural outcomes within a team.
5. Proven ability to assess manage and respond to risk and complexity in child and family work balancing child safety family engagement andorganisationalaccountabilityalong with holdinga complexcaseload.
6. Experience working effectively with statutory child protectionpartners other key stakeholders including managing professionaldifferenceswhilemaintaininga childand familyfocus and collaborativeapproach.
7. High levelof writtenverbaland computer-based communication skills including the use of data and case management reporting portals.

Desirable

-Experience leading teams through service changedesigning and implementingnew practiceframeworksor program development.

-Knowledge of NSW child protection legislation policy frameworks or funded family preservation programs.

How to apply;

Please attach your resume and a cover letter addressing how you meet the essential criteria.

Applications close 9am Thursday 7th May 2026

If you have any questions or would like to know more about the role please reach out to us via alternatively give us a call onfor a confidential discussion Just ask to be put through to the P&C team.

Please note all employment at Veritas House is subject to satisfactory probity checks which include a Working with Children Check satisfactory National Criminal Screening and references and unrestricted Drivers Licence.

To be considered for this position you must also have appropriate rights to work in Australia. We unfortunately are unable to offer visa sponsorship.