Office Support Specialist
Cheyenne, WY - USA
Job Summary
Description and Functions
GENERAL DESCRIPTION:Join the Wyoming Department of Corrections and become a vital part of a team dedicated to making a meaningful impact in the community!Were looking for an enthusiastic and detail-oriented Office Support Specialist to support our Cheyenne Field Services office. This is a 30-hour-a-weekposition to give coverage and operational assistance to ensure the success of the Field Services.
In this dynamic role youll keep operations running smoothly by handling a variety of clerical and administrative tasks while working at the heart of the Probation and Parole system. Every day brings something newyoull collaborate with staff connect with the public and interact with professionals across the judicial system law enforcement and community organizations.
As part of the Field Services Division youll contribute to important work such as pre-sentence investigations and the supervision of probationers and parolees helping support positive outcomes and safer communities. This position is perfect for someone who thrives in a fast-paced environment enjoys working with people and takes pride in staying organized and making a difference.
If youre professional motivated and ready to play a key role in public service wed love to have you on the team!
Why Choose a Career with the Wyoming Department of Corrections- Culture of public service and a commitment to work/life balance
- Eligibility for Public Service Student Loan Forgiveness
- Health Dental and Vision Insurance
- Employee State Retirement Plan
- Paid vacation sick leave and holidays
- Meaningful work that makes a difference for Wyoming communities and MUCH MORE!
Click here for detailed information oryou can watch this short video to learn about our benefit package!
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ESSENTIAL FUNCTIONS: The listed functions are illustrative only and are not intended to describe every function that may be performed at the job level.- Acts as a specialist in the assigned program area performing the most complex technical duties which may include legal secretary responsibilities.
- Performs leads or supervises a wide variety of moderate to complex program and operational support duties.
- Serves as subject matter expert.
- Applies knowledge of programmatic and administrative requirements.
- Resolves problems and makes recommendations for improvements.
- Performs specialized tasks and coordinates general office functions such as budget legal work administrative property management travel arrangements procurement personnel information systems or fiscal duties and provides training to staff.
- Conducts research troubleshoots office systems or procedures for efficiency and accuracy; collects organizes and details in writing the required documentation in answering queries.
- Coordinates and/or acts as a liaison between the agency or work unit and other agencies.
- Processes monthly electronic filing; corresponds with operators regarding production filing; sets up new operators for electronic filing.
- Maintains financial or other records; verifies statistical reports for accuracy and completeness; assists with publishing statistical reports.
- Assists in budget development analysis interpretation and recommendation including handling deposits and monetary transactions and/or performing audit functions.
- Accurately maintains agency files and records; inputs data into databases.
- Prepares reports; verifies computer systems databases and coded data for accuracy.
- Responds verbally and/or in writing to requests for information.
- Screens and corrects documents for procedural compliance; evaluates information for accuracy.
- Provides customer service to customers clients and staff and acts as a resource and explains rules and procedures to co-workers customers and/or clients.
- Responsible for inventory assets.
- Performs administrative duties requiring considerable judgment which may involve fiscal human resources or other specific program areas.
- Resolves some light computer issues/concerns.
- Greets screens visitors and interviews customers/clients to evaluate and determine needs.
- Refers customers to appropriate supportive service agencies.
- Tracks information.
- Maintains and reviews case files to determine actions to be taken.
- Evaluates information for accuracy.
- Assures the procurement process is managed appropriately and according to established procedures.
- Involves some processing/interpreting of legal documents.
Qualifications
PREFERENCES:
Preference may be given to those with at least two years of work experience in an office environment.
KNOWLEDGE:- Knowledge of applicable federal state and local laws codes regulations and policies technical processes and procedures related to the department.
- Knowledge of financial record keeping and reporting principles and procedures basic accounts payable and purchasing.
- Knowledge of the principles and practices of employee supervision training and evaluation.
- Knowledge of techniques for providing a high level of customer service.
MINIMUM QUALIFICATIONS:
Education & Experience Substitution:
2-4 years of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Assistant I
Certificates Licenses Registrations:
None
OR
Education:
Associates Degree (typically in Business)
Experience:
0-1 year of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Assistant IINecessary Special Requirements
PHYSICAL WORKING CONDITIONS:- Typically the employee may sit comfortably to perform the work; however there may be some walking standing bending carrying light items driving an automobile etc.
- Special physical demands are not required to perform the work.
NOTES:- FLSA: Non-Exempt
- 6 hour position Monday through Friday
- The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities. No notice of eligibility will be sent to applicants who meet the minimum qualifications.
- The Wyoming Department of Corrections is a Drug-Free Workplace. All staff is subject to drug testing while employed by the WDOC. The Wyoming Department of Corrections is a Tobacco-Free Workplace. It prohibits the taking carrying possessing or introducing smoking materials smokeless tobacco or tobacco substitutes on or into WDOC facilities and grounds.
- The Wyoming Department of Corrections complies with the Federal Prison Rape Elimination Act (PREA) of 2003. It is the policy and practice of WDOC to protect inmates/offenders from personal abuse corporal punishment personal injury disease property damage harassment and the elimination of prison rape. Successful Applicants for employment must pass a background/reference check and drug test prior to appointment.
- WDOC has a strict dress code policy to include standards for facial hair body art and piercings/gauges. All applicants must meet the standards of this dress code to be considered for employment.
- WDOC Field Services uses oleoresin capsicum (OC pepper spray) as a force alternative. All employees will be directly exposed to OC during their initial training and may be required to carry OC.
- WDOC offers a competitive benefits package including: medical dental and life insurance paid vacations and sick leave paid holidays Wyoming State Retirement and 457 deferred compensation program longevity pay and opportunities for advancement.
- Candidate must complete the defensive tactics skills KRAV-MAGA.
Supplemental Information
080 Department of Corrections - Field Services- Offender Management
Clickhere to view the State of Wyoming Classification and Pay Structure.
Clickhere to view the State of Wyoming total Compensation Calculator.
URL: State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.
Class Specifications are subject to change; please refer to the A & I HRD Website to ensure that you have the most recent version.
Required Experience:
IC