Night Auditor

EOE/AA/Disabled/Veterans

What are we looking for

Night Auditors serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:

• At least 2 years of previous experience working in a hotel Finance Department or Front Office
• Portuguese and English are required

• Pride in ensuring the accuracy of work and encourages Team Members to do the same

• Strong analytical skills
• Computer literate with particularly strong knowledge of Microsoft Excel
• Understanding of the responsibilities of other areas within the Finance Department and FrontOffice
• Ability to work on your own and as part of a team

What will it be like to work for Hilton

Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

Your Candidate Experience in every selection process is very important to us. As such you might receive an email from The Hilton Recruiting Team () with the subject line Your experience with Recruiting with a request to learn more about your interviewing experience. The email is not spam and you can click the link. The survey should take no more than 1 minute to complete and we would appreciate your feedback as this will help our Human Resource and Recruiting Teams to focus on what is important to you.

A Night Auditor maintains the professional financial standards of the hotel by managing end-of-day reports ensuring accuracy and reporting anomalies.

What will I be doing

As Night Auditor you will maintain the professional financial standards of the hotel by managing end-of-day reports ensuring accuracy and reporting anomalies. A Night Auditor must perform the following tasks to the highest standards:

• Ensure the maintenance of professional financial standards throughout the hotel
• Undertake a review of end-of-day takings against logged reports
• Edit all reports to ensure accuracy and full completion
• Investigate any anomalies found between daily reports and takings
• Assist the Night Manager in emergency situations
• Achieve positive outcomes from Guest queries in a timely and efficient manner
• Ensure an efficient reception experience for Guests including check in/out and complete audit procedures as required
• Demonstrate a high level of customer service at all times
• Attend appropriate training courses when required and assist with the Night Teams training and development efforts
• Demonstrate a knowledge of hotel room categories room rates packages promotions and other general product knowledge necessary to perform daily duties
• Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
• Use the correct procedures regarding the acceptance of foreign currencies credit cards and cash in accordance with the hotel credit policy
• Act in accordance with policies and procedures when working with front of house equipment and property management systems
• Follow company brand standards
• Assist other departments as necessary