Solution and Project Quality Manager EMEA

KION

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profile Job Location:

Banbury - UK

profile Monthly Salary: Not Disclosed
Posted on: 15 hours ago
Vacancies: 1 Vacancy

Job Summary

As the Solution & Project Quality Manager EMEA you will provide strategic leadership for Project Quality across the region ensuring quality excellence is embedded throughout the lifecycle of complex customer projects from the solution development and sales phase through to project execution and delivery.

You will lead and develop the Project Quality organization while building strong partnerships with Business Unit leadership Solutions Development Project Management Execution Functions and Operations. Through proactive risk management structured problem solving and a strong prevention mindset you will drive systemic improvements that reduce recurring issues and strengthen project delivery performance.

This role plays a key part in ensuring lessons learned from project execution are translated into improvements in solution design project processes and risk management practices. By strengthening collaboration between the solutions and project execution phases you will help ensure successful project delivery and reinforce Dematics reputation as a trusted partner for complex automation solutions.

We offer:

  • Career Development

  • Competitive Compensation and Benefits

  • Pay Transparency

  • Global Opportunities

Learn More Here: and Qualifications:

Success in this role means:

  • Project Quality is embedded across the full project lifecycle including early engagement during solution development to proactively identify and mitigate risks.

  • Strong collaboration exists between Solutions Development Project Execution Functions and Operations ensuring quality considerations are integrated into decision making.

  • Quality issues are addressed through structured root cause analysis resulting in sustainable corrective actions and measurable reduction of recurring problems.

  • Project Quality Engineers operate as a high-performing and well-connected team that proactively supports project delivery and continuous improvement.

  • Clear visibility of project quality performance is established through meaningful KPIs and reporting enabling leadership to prioritize improvements and drive stronger project outcomes.


Strategic Quality Leadership:

  • Provide strategic leadership for Project Quality across assigned EMEA business units ensuring alignment with regional business objectives and customer expectations.

  • Define and drive the regional strategy for project quality focusing on prevention continuous improvement and sustainable performance improvements across the project lifecycle.

  • Lead strategic quality improvement initiatives that strengthen project delivery performance and support business growth.

  • Team Leadership and Development:

  • Lead develop and coach the Project Quality team fostering a high performance culture focused on accountability collaboration and continuous improvement.

  • Ensure consistent application of project quality standards tools and methodologies across projects.

  • Build strong engagement between Project Quality Engineers and project teams to ensure quality is effectively integrated into project execution.

Quality Across the Solutions and Project Lifecycle:

  • Work closely with Solutions Development and sales teams to ensure risks are identified understood and mitigated during the solution development phase.

  • Ensure lessons learned from project execution are systematically captured and translated into improvements in solution design project planning and delivery processes.

  • Support the establishment and improvement of processes that strengthen the transition from solution development to project execution.

  • Promote early quality involvement to ensure robust designs realistic project assumptions and improved project readiness.

  • Quality Governance and Risk Management

  • Drive the consistent application of project quality standards governance frameworks and quality methodologies across EMEA projects.

  • Proactively identify assess and mitigate project quality risks throughout the project lifecycle.

  • Own and monitor key project quality performance indicators including Cost of Poor Quality (COPQ) ensuring transparency and accountability for improvement.


Collaboration and Stakeholder Engagement:

  • Build strong cross-functional networks with Business Unit leadership project teams execution Functions R&D/COEs/Product management operations and global quality teams.

  • Champion a culture of quality excellence by promoting collaboration open communication and a prevention-focused mindset across project teams.

  • Represent the Voice of the Customer (VOC) in project forums ensuring customer expectations are clearly understood and reflected in project execution.

  • Collaborate closely with Global Project Quality and the Global Project Management Office (PMO) to align regional practices with global strategies.

  • Problem Solving and Recurrence Prevention

  • Lead complex root cause analyses (RCA) for critical quality issues and ensure robust corrective and preventive actions (CAPA) are implemented to prevent recurrence.

  • Drive the investigation and resolution of customer complaints and internal nonconformances translating insights into systemic improvements.

  • Strengthen the capture and application of lessons learned to ensure knowledge is shared across projects and embedded into future solution development and project execution.

Skills & Capabilities:

  • Strategic Quality Leadership Ability to define and drive a clear project quality vision aligned with business objectives customer expectations and regional priorities.

  • Cross-Functional Collaboration and Influence Strong ability to build networks and influence stakeholders across solutions development project management engineering operations and leadership.

  • Continuous Improvement and Recurrence Prevention Proven capability to identify systemic issues lead structured problem solving (RCA A3 8D) and implement sustainable improvements that prevent repeat issues.

  • Project Quality Governance and Risk Management Ability to embed quality standards proactively manage project risks and ensure consistent application of quality processes.

  • Data-Driven Performance Management Skilled in using KPIs and metrics (including COPQ) to identify trends prioritize improvement actions and support informed decision-making.

  • Leadership Communication and Team Development Strong leadership and communication skills with the ability to coach teams influence stakeholders and clearly communicate quality performance and improvement initiatives.

Desired Experience:

  • Proven leadership experience in a fast-paced growth-oriented environment demonstrating behaviours aligned with Dematic and KION values of Integrity Collaboration Courage and Excellence.

  • Experience overseeing quality across multiple large-scale complex projects within engineering automation or project-driven environments.

  • Demonstrated experience driving structured problem solving and effective corrective and preventive action systems to eliminate root causes and prevent recurrence.

  • Practical experience applying continuous improvement methodologies such as Lean Six Sigma value stream mapping Kaizen or similar approaches.

  • Experience collaborating with engineering or solutions development teams to proactively manage risks during early project phases.

  • Willingness and ability to travel to customer sites (up to approximately 30%) to support project teams and customer engagements

Education Certifications:

  • Bachelors degree in engineering Industrial Engineering Quality Management or a related technical discipline; significant equivalent experience may be considered.

  • Lean Six Sigma Green Belt or Black Belt certification preferred with demonstrated application in complex operational or project environments.

  • Knowledge of ISO 9001 Quality Management Systems and experience applying quality governance within project-based organizations.

  • Project management knowledge or certification (e.g. PMP PRINCE2 or equivalent) considered an advantage due to the project-driven nature of the role.

  • Experience with advanced quality and risk tools such as FMEA structured problem-solving and data-driven analysis tools

Dematic is proud to provide equal employment opportunities to all employees and applicants. Dematic prohibits discrimination and harassment of any type without regard to race religion or belief age sex national or ethnic origin disability status sexual orientation gender identity or any other characteristic protected by federal state or local laws. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.


Required Experience:

Manager

As the Solution & Project Quality Manager EMEA you will provide strategic leadership for Project Quality across the region ensuring quality excellence is embedded throughout the lifecycle of complex customer projects from the solution development and sales phase through to project execution and del...
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We are a leading supplier of forklifts and warehouse equipment as well as automation technology and software solutions for the optimization of supply chains.

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