Part-time Customer Relations Specialist

We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service customer retention and new customer acquisition. As a Customer Relations Specialist you will serve as a main point of contact for our customers by handling inbound and outbound sales and service related calls which involve resolving issues determining customer needs offering appropriate products and services closing sales and maintaining accurate customer records.

Handle a high volume of incoming calls ensuring customer service quality efficiency and accuracy at all times
Maintain an in-depth knowledge of Suburban Propane products and services customer account and billing processes new customer information and various policies and procedures related to product delivery and service
Utilize a proactive sales approach with every customer interaction to uncover additional sales and service opportunities
Present a professional confident and enthusiastic image to develop trusting relationships with all customers
Effectively manage customer account data which includes setting up new accounts and maintaining related data

Why join the Suburban Propane team We value you as a part-time team member and will provide you with competitive pay and annual incentive potential 401(k) Retirement Savings & Investment Plan with Company Match paid time off including holidays and generous employee discounts on products and services.

For eligibility and a full list of our benefit offerings please visit Minimum of 3 years of experience in a customer service role
Minimum of a High School diploma or GED preferred
Solid computer skills including Microsoft Office data entry and the ability to run and analyze reports
Ability to multi-task and prioritize assignments in a team environment

As part of our pre-employment hiring process background checks and drug screens are performed.

Headquartered in Whippany New Jersey Suburban Propane Partners L.P. (NYSE:SPH) is a nationwide marketer and distributor of a diverse array of products to meet the energy needs of our customers specializing in heating oil and refined fuels as well as the marketing of propane natural gas and electricity in deregulated markets. With over 3000 employees Suburban Propane maintains business operations in 41 states providing prompt reliable service to over one million residential commercial industrial and agricultural customers.

All applicants for employment shall be considered without regard to race religion color creed national origin ancestry age gender sex pregnancy sexual orientation gender identity gender expression marital status physical or mental disability medical condition genetic information military or veteran status or any other classification protected by law.