Police Services Support Technician II-Police, Employment Services Division

Howard County:

• We are committed to workplace excellence in every area of County government.
• We have a highly talented diverse and inclusive workplace. Your input will not only be heard but it will be encouraged!
• We offer competitive compensation and great benefits including medical retirement and wellness programs.
• As a member of the Howard County Government team youll be helping drive our culture and directly impact what makes us an amazing place to work.

POSITION SUMMARY:

This position will be responsible for completing background investigations and clearances including but not limited to new hires volunteers and contractors. Complete investigations with consistency and fairness and ensure backgrounds are completed according to state regulations and departmental General Orders.

CLASS DESCRIPTION:

Performs advanced technical level police support services work which may include supervision under regular supervision from a technical superior. Work involves providing civilian advanced technical support within a police related activity. Work includes responding to and examining crime and accident scenes; and identifying collecting recording and preserving evidence. Work may also include being responsible for the forensic field of identification technical work in a police laboratory; operating and maintaining laboratory equipment; and preparing and analyzing evidence.

Include the following. Other related duties may be assigned.

• Complete pre-employment background investigation screening of potential employees for public safety employment volunteer and contractual positions. Employee is responsible for obtaining pertinent information through criminal background checks on statewide and national level; past employment and background history information; Motor Vehicle Administration (MVA) history; credit reports; drug screening history; social media checks; domestic violence; etc.

• The investigators will be proficient in computer usage and must be proficient in the use of the METERS/NCIC/JC/LINX Computer systems. Additional responsibilities include but are not limited to the following:

  • Personal History Questionnaire Review.

  • Interviewing applicants.

  • Verification of information provided by the applicant to include employment reference and personal data.

  • Conducting pre-employment background investigation activities (Criminal activities to include residential checks and other related verification of the applicants background to determine the suitability of the applicant to the relevant position).

  • Ensures that candidates are fingerprinted through live scan photographed and queries appropriate criminal information.

  • Develop comprehensive and confidential background investigative reports that include the candidates work history and other related factors necessary to construct an employment file.

  • Must have an above average level of competency regarding federal and local guidelines relating to conducting background investigations and projects themselves in a manner that positively reflects the Department.

  • Must be proficient in Microsoft Word to complete detailed reports.

• Conduct site visits to neighborhoods homes employers etc.

• Collect and analyze information and data and preparing complex reports to determine suitability and eligibility of applicants for employment in public safety positions.

• Handle confidential information with care and discretion; observe the Privacy Act; work independently; establish work priorities and coordinate to meet deadlines.

• Assist with police applicant testing when needed (some evenings and weekends).

SUPERVISORY RESPONSIBILITIES:
This position has no supervisory responsibility.

High school Diploma or GED and three (3) years related experience or equivalent combination of education and experience.

• Experience conducting pre-employment investigations for a police department or other criminal justice agencies including applicant processing and preparing extensive written investigative reports on applicants for public safety positions.
• Experience using and knowledge of interviewing techniques. Preference will be given to applicants with current pre-employment background work experience Proficiency in MS Word and Excel software and the ability to work within and develop standard database programs.
• Excellent writing grammar and punctuation skills.
• Knowledge of guidelines and federal state and local laws regarding the conducting of background investigations including the Americans with Disabilities Act and Age Discrimination in Employment Act.
• Ability to keep information confidential. Organizational skills and the ability to meet deadlines.
• A person in this position represents the Police Department with each contact. For this reason the person in this position must possess a high level of professionalism. Must possess excellent communication skills and work interchangeably with government officials and the general public.

Possession of a valid drivers license.

ADDITIONAL INFORMATION:

TO APPLY:You must complete an employment application online to be considered for this recruitment. Resumes cannot be substituted for completion of the job application work history. No paper applications will be accepted.

Selected candidates may be subject to drug screening background screening and reference checks.

At time of application please submit a copy of any college degree coursework licenses or certifications that you have referenced on your who have education obtained outside of the U.S. may need to provide proof of the equivalent U.S. education as determined by a foreign credential evaluation service such as the National Association of Credential Evaluation Services () or World Education Services: International Credential Evaluation ( County Government is not sponsoring employees in application of the H-1B Visa or providing an extension of an existing H-1B Visa. All applicants must be legally authorized to work in the United States under the Immigration Reform and Control Act of 1986.

Howard Countyis an Equal Employment Opportunity Employer and we are committed to a workplace that values diversity equity and inclusion. The County prohibits discrimination on the basis of race color religion age sex ancestry creed national origin disability status genetics marital statusmilitary service sexual orientation gender identity/expression or any other characteristic protected by federal state or local laws. Applicants requiring accommodations during the hiring process should contact the Office of Human Resources directly at .Requests for accommodations should not be attached to the application.