We are looking for an Empty Homes Coordinator to provide comprehensive end to end coordination and oversight of the voids service ensuring Supervisors are effectively supported to deliver timely compliant repairs and re-let empty properties efficiently. Acting as the central point of control the role proactively works with contractors and internal teams to prioritise workflows reduce turnaround times minimise rent loss and maintain property standards while supporting the Operations teams to deliver excellent customer service and meet business objectives.
What youll be doing
- Coordinate the endtoend voids process from tenancy termination to relet.
- Monitor progress oversee risks and resolve issues to minimise delays and rent loss.
- Act as a central liaison across Asset Management Housing Management Income and Repairs to support joinedup void delivery.
- Maintain accurate realtime records across housing property and financial systems.
- Ensure all void activities comply with legislation health and safety requirements and Delta Housing policies promoting safe working practices.
What we are looking for
- Strong organisational and administrative skills with a high level of accuracy and attention to detail when managing multiple workflows.
- Confident communicator with the ability to build effective working relationships and influence contractors tenants and internal stakeholders.
- Proactive in identifying issues resolving problems and removing barriers
- Proven ability to manage competing priorities meet deadlines and remain effective in a fastpaced performancedriven environment.
- Comfortable escalating risks or delays appropriately and at the right time
Please note the office expectancy of this role is as follows: This role will require you to be office based full time for a period of training before moving to hybrid working which will require you in the office 2-3 days a week.
Benefits
- The salary for this post will be 29015 Per Annum.
- Learning and development opportunities
- Healthcare cash plan
- Robust employee reward and recognition programme
- Free and confidential Employee Assistance Programme
- Volunteering programme
- Competitive pension scheme
- 25 days annual leave per annum plus bank holidays 3 extra days between Christmas and New Year and 1 wellbeing day per annum.
- 37 hours per week - employees may be able to work flexibly by agreement with their line manager taking account of business need. We operate a hybrid working policy at Delta Housing Ltd.
Please note: We reserve the right to close this vacancy early if we receive a high volume of applications or successfully appoint a candidate before the closing date. We encourage early applications to avoid disappointment.
INDMED
Were a local housing association thats passionate about tackling the housing shortage in the East of England. We provide warm safe and affordable homes. But we dont stop there. We offer a wide range of support and services to help our customers and their communities to thrive.
We want to be an organisation that cares about our customers and communities and is determined to make a difference. Well be bold and open-minded in our pursuit of solutions to help people transform their lives.
We dare to be different and look for opportunities to evolve and experiment. Were comfortable taking calculated risks and arent afraid to fail and learn from our mistakes. Were confident in our abilities and the contribution we can make whilst being sensitive and responsive to the needs of our people customers and communities.
We show our understanding for others in everything we do and continually look for ways we can be helpful. We always assume best intentions and approach each situation with a warm heart. We give our support wherever we can and go out of our way to be kind and considerate to each other and our customers.
We welcome ideas and opinions that are different from our own and look for ways to bring them into our organisation and work. We value diversity of experience and thought and were proactive in addressing bias or prejudice wherever we find it. We treat everyone fairly and strive to be truly inclusive in every way.
Were resolved to do our very best for the people we serve and our employees by being our best every day. Were resilient in the face of difficulty finding creative ways to overcome obstacles. Were resolute in achieving our objectives and persist until we succeed. Were focused in our pursuit of excellence and dont compromise on quality.
Required Experience:
IC
We are looking for an Empty Homes Coordinator to provide comprehensive end to end coordination and oversight of the voids service ensuring Supervisors are effectively supported to deliver timely compliant repairs and re-let empty properties efficiently. Acting as the central point of control the rol...
We are looking for an Empty Homes Coordinator to provide comprehensive end to end coordination and oversight of the voids service ensuring Supervisors are effectively supported to deliver timely compliant repairs and re-let empty properties efficiently. Acting as the central point of control the role proactively works with contractors and internal teams to prioritise workflows reduce turnaround times minimise rent loss and maintain property standards while supporting the Operations teams to deliver excellent customer service and meet business objectives.
What youll be doing
- Coordinate the endtoend voids process from tenancy termination to relet.
- Monitor progress oversee risks and resolve issues to minimise delays and rent loss.
- Act as a central liaison across Asset Management Housing Management Income and Repairs to support joinedup void delivery.
- Maintain accurate realtime records across housing property and financial systems.
- Ensure all void activities comply with legislation health and safety requirements and Delta Housing policies promoting safe working practices.
What we are looking for
- Strong organisational and administrative skills with a high level of accuracy and attention to detail when managing multiple workflows.
- Confident communicator with the ability to build effective working relationships and influence contractors tenants and internal stakeholders.
- Proactive in identifying issues resolving problems and removing barriers
- Proven ability to manage competing priorities meet deadlines and remain effective in a fastpaced performancedriven environment.
- Comfortable escalating risks or delays appropriately and at the right time
Please note the office expectancy of this role is as follows: This role will require you to be office based full time for a period of training before moving to hybrid working which will require you in the office 2-3 days a week.
Benefits
- The salary for this post will be 29015 Per Annum.
- Learning and development opportunities
- Healthcare cash plan
- Robust employee reward and recognition programme
- Free and confidential Employee Assistance Programme
- Volunteering programme
- Competitive pension scheme
- 25 days annual leave per annum plus bank holidays 3 extra days between Christmas and New Year and 1 wellbeing day per annum.
- 37 hours per week - employees may be able to work flexibly by agreement with their line manager taking account of business need. We operate a hybrid working policy at Delta Housing Ltd.
Please note: We reserve the right to close this vacancy early if we receive a high volume of applications or successfully appoint a candidate before the closing date. We encourage early applications to avoid disappointment.
INDMED
Were a local housing association thats passionate about tackling the housing shortage in the East of England. We provide warm safe and affordable homes. But we dont stop there. We offer a wide range of support and services to help our customers and their communities to thrive.
We want to be an organisation that cares about our customers and communities and is determined to make a difference. Well be bold and open-minded in our pursuit of solutions to help people transform their lives.
We dare to be different and look for opportunities to evolve and experiment. Were comfortable taking calculated risks and arent afraid to fail and learn from our mistakes. Were confident in our abilities and the contribution we can make whilst being sensitive and responsive to the needs of our people customers and communities.
We show our understanding for others in everything we do and continually look for ways we can be helpful. We always assume best intentions and approach each situation with a warm heart. We give our support wherever we can and go out of our way to be kind and considerate to each other and our customers.
We welcome ideas and opinions that are different from our own and look for ways to bring them into our organisation and work. We value diversity of experience and thought and were proactive in addressing bias or prejudice wherever we find it. We treat everyone fairly and strive to be truly inclusive in every way.
Were resolved to do our very best for the people we serve and our employees by being our best every day. Were resilient in the face of difficulty finding creative ways to overcome obstacles. Were resolute in achieving our objectives and persist until we succeed. Were focused in our pursuit of excellence and dont compromise on quality.
Required Experience:
IC
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Job Location:
Yearly Salary:
GBP 25001 - 30000
Posted on:
3 hours ago
Vacancies:
1 Vacancy
