Platform Tech Lead, Commercial

Vancity

Job Location:

Vancouver - Canada

Yearly Salary: $ 113100 - 139650

Posted on: 3 hours ago

Vacancies: 1 Vacancy

Job Summary

Our Story & Purpose:
Were Vancity a member-owned credit union built on the principles of inclusion and social justice. Since 1946 our relentless commitment to these values has helped us challenge the status quo and break down barriers. Weve made bold commitments to become net-zero by 2040 across all mortgages and loans and were actively pursuing strategies in Indigenous banking and financial resilience for our members.

As the largest private sector Living Wage Employer in Canada were proud to be consistently recognized as one of the countrys Top Employers. If youre ready to join our team of 2700 diverse individuals access competitive rewards and benefits and be part of a greater movement apply today!

Your Role in Supporting Our Members:

As thePlatform Tech Lead Commercial Digital Banking you will serve as the overall technical leader for a strategic multi-workstream digital platform implementation. You will drive end-to-end technical deliveryfrom solution design through integration testing and go-liveensuring alignment across internal teams vendors and enterprise architecture. Your focus will be on orchestrating complex technical workstreams managing cross-system integrations removing blockers and ensuring quality delivery at scale.

This is afull-time fully dedicated rolebased at Vancity head office. While this position provides a hybrid work arrangement you will be expected to be on-site for events and business demands when needed. You will be expected to lead hands-on and be deeply embedded in the project with the ability to zoom out to E2E delivery strategy and zoom in to technical detail as required.

How Youll Make an Impact:

Technology Strategy & Delivery

Own the overall technical direction and delivery for a complex multi-workstream digital platform initiative
Lead technical planning dependency management and risk mitigation across integrated workstreams (e.g. Core Payments Identity & Access Management Data Migration Observability)
Serve as the single point of accountability for technical delivery coordinating Solution Architects Dev Leads QA Leads and integration teams
Translate product requirements into technical execution plans; ensure solution designs are validated dependencies identified and delivery milestones are met
Drive architecture decisions and ensure alignment with enterprise standards and security/compliance frameworks

Cross-Functional Coordination & Integration

Coordinate technical delivery across multiple systems and platforms (e.g. T24/IRIS CRM Okta Interac payment orchestration layers)
Partner with vendors and System Integration partners to align API contracts integration patterns and delivery timelines
Chair technical leadership forums; facilitate issue resolution decision-making and escalation across workstreams
Ensure integration points are clearly defined tested and monitored across all touchpoints

Team & Vendor Management

Lead and mentor a team of technology professionals (business analysts developers system integrators)
Manage relationships with external vendors third-party service providers and internal IT teams; oversee contracts SLAs and performance
Ensure change management and user adoption are appropriately managed for commecial systems enhancements

End-to-End Quality & Delivery Assurance

Partner with QA leadership to ensure robust test planning environment readiness and quality gates across all phases (functional integration performance security)
Monitor delivery health track blockers and proactively address risks before they impact milestones
Drive technical operational readinessensuring observability logging monitoring and L1-L3 support processes are defined and implemented

Team Leadership & Stakeholder Engagement

Lead mentor and hold accountable a cross-functional team of technical professionals (Solution Architects Dev Leads Integration Leads QA Leads)
Partner closely with Program Management Product Owners and Business System Analysts to ensure technical delivery aligns with business priorities
Communicate technical progress risks and decisions clearly to both technical and non-technical stakeholders including executive leadership

Governance Risk & Compliance

Ensure technical solutions meet enterprise security data privacy and regulatory requirements
Partner with InfoSec Architecture Review Boards (ARB) and Compliance to navigate gating milestones and audits
Embed technical governance and change management practices into delivery processes

What Youll Bring to the Team:

Bachelors degree in Computer Science Information Systems Engineering or equivalent; MBA or Masters in Finance/Technology is an asset

7 years of experiencein technology leadership roles with a proven track record of delivering complex multi-workstream platform implementations in enterprise environments
Deep expertise inend-to-end solution delivery: requirements through design build integration testing and go-live
Strong experience withsystem integration API design and working across diverse technology stacks (core banking middleware identity management payment systems)
Demonstrated ability tolead cross-functional technical teams(Solution Architects Developers QA) and hold delivery accountability
Experience managingvendor and System Integration partner relationships including aligning contracts SLAs and delivery timelines
Strong understanding ofenterprise architecture principles security frameworks and regulatory/compliance requirements in financial services
Excellentcommunication facilitation and stakeholder managementskillsable to engage executives business partners and technical teams with equal effectiveness
Comfortable operating inagile fast-paced environmentswith ambiguity; able to make decisions escalate appropriately and drive resolution
Experience withobservability logging and operational readinessfor production platforms is an asset

Youll Thrive Here If You Are:

Accountable You take ownership of delivery outcomes and drive results through others
Strategic & Detail-Oriented You see the E2E picture and can dive deep when required
Collaborative You build strong partnerships across technical teams vendors and business stakeholders
Decisive You make timely decisions escalate when needed and keep delivery moving
Adaptable You thrive in complex evolving environments and lead change effectively
Quality-Focused You embed quality governance and operational readiness into everything you deliver

We value lived experience so if you are interested in this role we encourage you to apply even if you feel your skills dont perfectly align with those listed.

What Youll Earn:

This role offers a salary range of$113100 - $139650 per annum. The base pay offered may vary depending on factors such as relevant qualifications skills previous experience and internal equity. As part of our total rewards package employees may also be eligible for our annual incentive program subject to program eligibility requirements.

**Role will remain open until filled**

Why Youll Love Working Here:

A career at Vancity is more than just a job youre joining a tradition of change-makers who are creating lasting change for our communities. Beyond base pay we offer a comprehensive total rewards package to ensure our employees are empowered to thrive:

Living Wage Employer: Were the largest private-sector Living Wage Employer in Canada and consistently ranked among Canadas Top Employers.
Customizable Benefits: Permanent employees receive flexible benefit packages that can be tailored annually to meet evolving needs.
Generous Vacation: New employees start with 3-4 weeks of vacation per year with additional days earned over time.
Extra Stat Holidays: In addition to BCs 11 statutory holidays we offer 2 extra days plus care days for personal or family illness.
Immediate Health Coverage: Health and dental benefits begin on your hire date with three levels of coverage to choose from.
Defined Benefit Pension: Our retirement plan provides a guaranteed income for life recognizing that retirement looks different for everyone.

Vancity Talent Programs:

Vancity supports an inclusive hiring process for candidates who self-identify as Indigenous Black or Trans. With special permission from the BC Human Rights Commissioner this initiative provides access to career development opportunities prioritized job screening and feedback. Any information you choose to share will be stored securely and used only for recruitment and career development connected to this initiative in line with the BC Personal Information Protection Act (PIPA). For details please see our dedicated Talent Programs job posting.

At Vancity were committed to creating a welcoming and inclusive workplace to help our people and communities thrive and prosper. Diversity in our workforce is integral so that we can truly represent understand and respond to our community needs and deliver on our member experience.

We are also committed to an inclusive barrier-free and accessible recruitment experience for all candidates. If you require any accommodations or support at any stage of the recruitment process (including the application stage) we encourage you to let us know by contacting our Talent Acquisition team at Were here to work with you to ensure your needs are met promptly and effectively. All requests will be handled with the utmost respect and confidentiality so you can participate fully in the process.

Required Experience:

Staff IC

Our Story & Purpose:Were Vancity a member-owned credit union built on the principles of inclusion and social justice. Since 1946 our relentless commitment to these values has helped us challenge the status quo and break down barriers. Weve made bold commitments to become net-zero by 2040 across all ...