Assistant Food and Beverage Manager

At Formby Hall Golf Resort & Spa we combine luxury leisure and exceptional hospitality in the heart of the North West.

We create memorable moments for every guest every time from exceptional dining experiences to flawless weddings and high-quality events.

Our REACH People Values guide everything we do:

Respect We treat every guest and colleague with kindness and dignity

Excellence We go the extra mile to deliver outstanding service

Accountability We take ownership of our actions and deliver on our promises

Cooperation We work together as one team to achieve success

Honesty We act with integrity and transparency at all times

Your Role as Assistant Food & Beverage Manager

As Assistant Food & Beverage Manager you play a key supporting role in delivering smooth day to day F&B operation across the resort. This includes restaurants bars meetings & events and weddings.

This role is ideal for a passionate hospitality professional who thrives in a fast-paced environment and is looking to develop their leadership career.

Working closely with the Food & Beverage Manager you will play a key role in the day-to-day operation of the department ensuring high standards of service team engagement and commercial performance.

What Youll Do

Operations

• Support the smooth running of all F&B outlets including restaurant bar weddings and meeting & events
• Lead shifts ensuring service standards are consistently delivered
• Actively manage service periods resolving any operational challenges promptly

Team Leadership

• Supervise and support supervisors and front-line team members
• Assist with recruitment onboarding and ongoing training
• Drive team engagement performance and a positive working culture
• Conduct briefings and ensure clear communication across shifts

Guest Experience

• Deliver a visible and proactive presence on the floor
• Handle guest feedback and complaints professionally and efficiently
• Ensure all guest interactions reflect the companys service standards

Financial & Commercial

• Support cost control measures including labour stock and wastage
• Assist in achieving departmental revenue targets through upselling and promotions
• Monitor stock levels and support ordering processes

Compliance & Standards

• Ensure compliance with food safety hygiene and health & safety regulations
• Maintain high standards of cleanliness presentation and service
• Support internal and external audits where required

Events & Functions

• Assist in the coordination and delivery of meetings conferences and events
• Work closely with the kitchen and events teams to ensure seamless service

What Were Looking For

• Previous experience in a supervisory or junior management role within hospitality
• Strong leadership and communication skills
• A hands-on approach with a passion for delivering excellent guest service
• Good understanding of food safety and health & safety standards
• Commercial awareness and the ability to manage costs effectively
• Flexibility to work evenings weekends and holidays as required

What Good Looks Like

• Consistent delivery of high guest satisfaction scores across all F&B outlets
• Strong control of payroll and cost of sales in line with budget expectations
• Well-executed weddings and events with positive guest feedback
• High team engagement retention and development within the department
• A visible hands-on leadership presence across the operation
• Continuous improvement in service standards and operational efficiency

The Perks

• Share of service charge
• Meals whilst on duty
• Opportunities for training and career development including apprenticeships
• Discounted hotel stays and dining for you and your loved ones
• Exclusive shopping discounts via our benefits platform
• Team member events and long-service recognition
• Free car parking
• A supportive inclusive and high-performing team environment

Equal Opportunities

We are proud to be an equal opportunity employer and welcome applicants from all backgrounds. Diversity and inclusion are at the heart of our REACH values.

Right to Work

Applicants must have the legal right to live and work in the UK. Proof of documentation will be required in line with the Asylum and Immigration Act 1996.