Delivery & Project Manager
Job Summary
Own end-to-end delivery of complex technology initiatives including ERP systems internal and customer-facing digital products/This role is both:
Project Manager: controls scope timeline cost risks vendors stakeholders governance.
Delivery Lead: drives execution squads removes blockers ensures quality manages go-live and post-go-live stabilization.
1. Delivery & Execution Management
- Build maintain and communicate the integrated project plan using Microsoft Project (timelines milestones dependencies critical
- Track day-to-day execution using Azure DevOps boards and backlogs (epics features PBIs bugs) and ensure work items map
- Lead day-to-day standups / status checkpoints with development QA product owners architects security infrastructure and
- Drive delivery for multiple workstreams in parallel (for example: ERP Finance rollout Mobile App release new Product module).
- Ensure every release has a deployment plan rollback plan and defined owner in Azure DevOps pipelines / release notes.
2. Scope & Requirements Control
- Capture and freeze business requirements and translate them into delivery scope milestones and acceptance criteria.
- Manage change requests (CRs): analyze impact on timeline budget risk and communicate for approval through the proper
- Ensure clear definition of done for every feature / module (functional technical security data and performance requirements).
3. ERP Programs
- Lead ERP implementation and upgrade projects (e.g. Finance HR Payroll Procurement Operations) from fit-gap analysis
- Coordinate with functional and technical ERP consultants to enforce standards and reduce unnecessary customization.
- Ensure regulatory and compliance requirements are captured early: finance rules statutory reporting tax authority / government
4. Product / Platform Delivery
- Work with Product Owners to prioritize roadmap items based on business value readiness cost and risk.
- Break high-level product vision into incremental releases with measurable outcomes (KPIs adoption targets SLA impact revenue/
- Align UX backend services APIs analytics/telemetry and security review into each release.
5. Mobile Applications Delivery
- Manage full mobile release cycles (iOS / Android): backlog build QA UAT app store readiness publishing hotfix strategy.
- Ensure app performance usability localization (for example Arabic/English) and compliance with data privacy / PII handling
- Coordinate with Security and Compliance on secure API usage authentication and encryption.
6. Budget Vendor & Contract Management
- Own the delivery budget for each initiative: internal effort external vendors licenses infrastructure support and change requests.
- Validate vendor statements of work (SOW) deliverables SLAs milestones and acceptance criteria.
- Track vendor burn rate escalate underperformance and negotiate recovery plans without increasing total cost.
7. Risk Issue & Dependency Management
- Maintain a RAID log (Risks Assumptions Issues Dependencies) with owners mitigation actions and deadlines.
- Predict delivery blockers early (environment readiness test data availability integration dependencies approvals).
- Run structured go/no-go checkpoints before any production release.
8. Quality & Testing Governance
- Define and enforce the testing strategy: System Integration Testing (SIT) User Acceptance Testing (UAT) performance testing
- Ensure defects are triaged prioritized and closed before go-live; drive the cut-scope vs. delay decision with stakeholders.
- Confirm data migration and end-to-end integrations are fully tested not only individual components.
9. Stakeholder & Communication Management
- Act as the single point of contact for executive stakeholders (Finance HR Operations Sales Customer Experience etc.).
- Provide transparent concise status reporting based on Microsoft Project and Azure DevOps data: timeline health budget health
- Drive user onboarding training and adoption plans with business owners not just technical rollout.
10. Governance Compliance & Auditability
- Ensure delivery follows internal governance: approval matrix architecture review change control board security review and
- Maintain delivery documentation (designs decisions test evidence training material runbooks) in a controlled central repository.
- Ensure that Azure DevOps is used as the audit trail for work items approvals evidence and UAT sign-off.
Requirements
- 5 years experience in IT project management / delivery management roles.
- Proven track record delivering at least two of the following:
- ERP implementation or upgrade.
- Mobile application rollout to end customers / field users.
- Core digital product or platform launch (B2B or B2C).
- Experience running UAT and production go-lives with business users not only technical teams.
- Demonstrated vendor/SOW management and multi-vendor coordination.
- Hands-on experience using Microsoft Project and Azure DevOps as core delivery tools.
Strong Plus
- Experience in manpower solutions workforce management service marketplace on-demand services or similar operational PMP Prince2 PMI-ACP SAFe or equivalent certification.
- ITIL / service management exposure (incident problem change).
- Familiarity with ISO 27001 SOC 2 PDPL / data privacy obligations and security review processes.
Education
- Bachelors degree in Information Technology Computer Science Engineering MIS or related field.
Company Industry
Law Practice / Legal Services