We are looking for a communicative person with a technical mindset to join our team someone who helps customers get the most out of our products.
Your responsibilities
- Customer onboarding and ongoing support (primarily in English)
- Technical support and troubleshooting for product-related questions
- Customer training and knowledge transfer
- Close collaboration with Sales and Support
- Involvement in IT projects in the customer environment
What you bring
- Excellent English skills (C1)
- Completed IT education or equivalent professional experience
- Strong communication skills empathy and a structured way of working
- Technical understanding and a genuine willingness to learn
Why PTM
- International exposure: With customers in 80 countries youll work with real global players every day.
- Team culture: As a family-owned company we value collaboration flat hierarchies and an open environment.
- Personal growth: We actively support you in building new skills and developing professionally.
- Flexible working: Flexitime model and home office options so you can work the way you work best.
Salary is based on qualifications and experience with the collective agreement ST1 as the baseline.
We are looking for a communicative person with a technical mindset to join our team someone who helps customers get the most out of our products.Your responsibilitiesCustomer onboarding and ongoing support (primarily in English)Technical support and troubleshooting for product-related questionsCust...
We are looking for a communicative person with a technical mindset to join our team someone who helps customers get the most out of our products.
Your responsibilities
- Customer onboarding and ongoing support (primarily in English)
- Technical support and troubleshooting for product-related questions
- Customer training and knowledge transfer
- Close collaboration with Sales and Support
- Involvement in IT projects in the customer environment
What you bring
- Excellent English skills (C1)
- Completed IT education or equivalent professional experience
- Strong communication skills empathy and a structured way of working
- Technical understanding and a genuine willingness to learn
Why PTM
- International exposure: With customers in 80 countries youll work with real global players every day.
- Team culture: As a family-owned company we value collaboration flat hierarchies and an open environment.
- Personal growth: We actively support you in building new skills and developing professionally.
- Flexible working: Flexitime model and home office options so you can work the way you work best.
Salary is based on qualifications and experience with the collective agreement ST1 as the baseline.
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