Senior Business Operations Manager Live Games Portfolio

Scopely is looking for a Senior Business Operations Manager - Live Games to join our Live Games Portfolio Team in Mexico City on a Hybrid basis.

At Scopely we care deeply about what we do and want to inspire play every day - whether in our work environments alongside our talented colleagues or through our deep connections with our communities of players. We are a global team of game lovers who are developing publishing and innovating the mobile games industry connecting millions of people around the world daily.

What You Will Do

As a Senior Business Operations Manager you will drive strategic programs and operational excellence across Scopelys Live Games portfolio. This role sits at the center of a highly cross-functional ecosystem partnering with Central Tech (Playgami) Live Ops Automation Marketing Product and other key stakeholders to deliver scalable high-impact initiatives. This role is the operational bridge between our game teams and central teams.

You will own the orchestration and execution of critical programsincluding Direct-to-Consumer (D2C) initiativeswhile also leading broader business operations efforts that enable our game teams to operate more efficiently innovate faster share knowledge and maximize player impact. This is a highly visible role requiring strong leadership operational rigor and the ability to align diverse teams around shared goals.

• Own and drive the strategic program roadmap across Live Games spanning D2C initiatives Central Tech (Playgami) Live Ops Automation Marketing Product and Knowledge Sharing
• Lead cross-functional program execution ensuring alignment on priorities timelines dependencies and outcomes across multiple teams and regions
• Build and maintain integrated operational plans (e.g. JIRA Airtable or equivalent) to track progress across complex concurrent initiatives
• Partner with Playgami and Central Tech teams to align on platform capabilities roadmaps and rollout strategies impacting Live Games
• Drive initiatives that improve Live Ops efficiency including automation ML/AI tooling and process optimization across the portfolio
• Collaborate with Marketing and Product teams to ensure cohesive planning and execution of key initiatives and campaigns
• Establish and scale knowledge-sharing frameworks enabling best practice adoption and operational consistency across game teams
• Identify track and resolve risks blockers and interdependencies across programs
• Lead executive-level reporting delivering clear actionable insights on program status risks and opportunities
• Facilitate key forums (e.g. business reviews program updates deep dives) to drive alignment and decision-making
• Build high trust and productive relationships across game teams & central teams
• Continuously improve business operations processes tools and governance frameworks to scale impact across the Live Games portfolio

What Were Looking For

• 8 years of experience in consulting banking business operations program management or product operations in a complex cross-functional environment
• Proven track record of leading large-scale multi-stakeholder programs across global teams
• Experience working within free-to-play gaming (preferred)
• Exceptional stakeholder management and communication skills with experience presenting to executive leadership
• Highly organized with strong attention to detail and the ability to manage multiple priorities simultaneously
• Strategic thinker with a hands-on approach and a bias for action
• Strong problem-solving skills with the ability to navigate ambiguity and drive outcomes
• Analytical thinker with experience analyzing and reporting on data & KPIs (Free-to-play KPI expertise a plus)
• Passionate gamer (mobile free-to-play a plus)

Bonus Points

• Experience with Live Ops game publishing or live service ecosystems
• Familiarity with automation tools workflow optimization or operational scaling initiatives
• Experience working with Central Tech or platform teams (e.g. payments identity CRM systems)
• Strong understanding of D2C mobile gaming platform ecosystems and live game operations
• Experience leveraging AI tools to drive business process & project management

Please ensure that the résumé/CV you attach is written in English.

About Scopely

Scopely is a leading video game and global interactive entertainment company home to many of the worlds most beloved and enduring experiences including two of the most successful mobile games of all-time MONOPOLY GO! and Pokémon GO along with Stumble Guys Star Trek Fleet Command MARVEL Strike Force WWE Champions the Scrabble franchise Yahtzee With Buddies and many others. Across mobile web PC and console Scopely creates develops publishes and live-operates one of the most diversified and award-winning portfolios in the games industry bringing hundreds of millions of players together through a shared love of play.

Founded in 2011 Scopely is powered by its exceptional team including thousands of world-class gamemakers around the globe a distinctive tenet-driven culture and its proprietary technology platform Playgami. Together these strengths have fueled Scopelys position as the #1 mobile games company in the U.S. and #2 globally generating more than $10 billion in lifetime revenue. Whether building global sensations like MONOPOLY GO! from the ground up or expanding through strategic acquisitions including the FoxNext GSN and Niantic games businesses Scopely consistently delivers experiences players love today and return to for years to come.

Recognized multiple times as one of the 100 Most Influential Companies in the World by TIME magazine and one of Fast Companys Worlds Most Innovative Companies and Best Workplaces for Innovators Scopely believes that video games can be a force for good creating meaningful connections vibrant communities and making life better through play.

Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information visit: to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official website and verify that all Talent Partner communications come from an email address ending in @.

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Employment at Scopely is based solely on a persons merit and qualifications. Scopely does not discriminate against any employee or applicant because of race creed color religion gender sexual orientation gender identity/expression national origin disability age genetic information veteran status marital status pregnancy or related condition (including breastfeeding) or any other basis protected by law. We also consider qualified applicants with arrest or conviction records consistent with applicable federal state and local law.