Payments Officer (Redeployment 23307)

• Suffolk County Council
• Address: Endeavour House Ipswich Suffolk IP1 2BX hybrid working
• Salary: 28598 per annum (pro rata for part time)

• Hours:

  Post 1: 37 hours per week and post 2: 18.5 hours per week

• Contract: Permanent

This advert is open to current redeployment Suffolk County Council staff only

At Suffolk County Council were reimagining what local government can achieve. Were a forward-thinking organisation that values innovation collaboration and making a real difference in our communities. When you join us as a Payments Officer youll be part of a team that empowers its people to explore new ideas create meaningful connections and shape the future of Suffolk. Ready to reimagine your career and the impact you can make

Reimagine the possibilities.

Your role and responsibilities

Do you have a financial mind Are you motivated and well organised This could be a role for you!

Youll be supporting the delivery of the payments service for Suffolk County Council providing a proactive and efficient service in an accurate and timely manner. You will assist with the processing of financial documents and respond to enquiries from suppliers and Suffolk County Council staff at the first point of contact.

• Processing financial documents and keying data.
• Updating internal databases and other IT systems to ensure accurate record keeping.
• Provide guidance to the finance service budget managers and business support teams on systems and processes associated with purchase ledger activities.
  

You will need

• experience of working in a financial environment
• to be able to process information accurately
• to provide excellent customer service and demonstrate great communication skills.

You can view a full list of requirements in theJob and Person Profile (JPP) which you can find in the How to apply section towards the bottom of this advert.

If you believe you can succeed in this role apply. Even if you dont meet all requirements still apply. We would appreciate the opportunity to consider your application.

The team

We provide a payments service for Suffolk County Council processing data in a number of different formats dealing with queries & requests from various suppliers and customers both internal & external. We are a friendly supportive and enthusiastic team who are committed to a high standard of customer care and service delivery.

Empowering Everyone

Were big believers in potential possibility and the power of different ideas. Were always searching for ways to encourage respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals especially those from groups that are currently underrepresented in the organisation as shown in our Workforce Equality Report.

For more information

Please contact Kennard Gent for a casual conversation. You can reach them by calling or emailing .

How to apply

Step 1 -Read the Job and Person Profile (Word).

Step 2 -Click Apply Now to start your online application.

Step 3 -Upload asupporting statementanswering the following questions below (no more than 400 words per question). You should use theSupporting Statement template (Word).

1. Can you share an example of when you had to learn a new finance computer system How did you handle it

2. Can you share an experience where you had to handle a difficult conversation with a supplier/ customer How did you ensure they understood the information

3. Tell us about a time when you had to work to a strict deadline on your own and as part of a team. What was your approach and what was the outcome

Step 4 - Upload a CV (without name and personal details).

For guidance on completing your application please see our How to Apply page.

We value authentic applications that showcase your genuine skills and experiences so we encourage you to present your own work and ideas throughout the process. You can also read our Using AI in Your Application and Interview guidanceto understand acceptable and unacceptable use of AI. If AI is used inappropriately your application may not be progressed.

Do you need any reasonable adjustments to help you to apply If you are disabled and/or have additional support needs you can request reasonable adjustments. You can do this by contacting our Recruitment Team ator. You can find examples of possible adjustments on our Reasonable Adjustment pages. If youre invited to the next stage youll have another chance to request adjustments.

Closing date:11.30pm 17 May 2026.

This authority is committed to safeguarding and promoting the welfare of children young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts. #LI-Hybrid