Butler

• Welcoming the guests and make them feel at home.
• Ensure the cleanliness and tidiness of the guest rooms corridors and heart of the house.
• Coordinates the high quality and personalized service the Maebaan provide to each guest.
• Responsible for ensuring all guest requirements and needs are met while maintaining a high level of organization and management.
• Leads motivate and continuously develops the Maebaan/Residence team in order to maximise associate productivity and guest satisfaction.
• Arrange and conduct relevant training to ensure quality and standards of service and product are maintained.
• To supervise and monitor daily Maebaan service situation and activities to ensure proper standards and products are delivered with the standards of service.
• Conduct regular inspections of all areas responsible to residence rooms and heart of operation.
• Ensure that all associates comply with the grooming and uniform standards.
• Ensure compliance with legislated health and safety requirements within the workplace.
• Conduct duties in a courteous safe and efficient manner in accordance with Anantara policies and procedures ensuring that the highest level of service and communication is maintained.
• To ensure Residence team maintain a tidy clean and organized Pantry room on a daily basis.

Qualifications :

• At least two to five years of experience in hospitality fine dining or luxury service is often required. 
• A high school diploma or equivalent is often a minimum requirement as it indicates basic communication and organizational skills. 
• Dedicated butler academies or butler training courses can provide specialized knowledge and skills for the role. 
• Excellent communication negotiation and interpersonal skills are crucial for interacting with guests and staff. A meticulous eye for detail is essential for ensuring luxury standards are met in every aspect of service. 
• Familiarity with formal etiquette protocol and international service standards is expected. 
• Good knowledge of fine dining wine service and food pairings is a significant advantage. 

Remote Work :

No

Employment Type :

Full-time