Head Butler
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Job Location:
Monthly Salary:
Posted on:
5 hours ago
Vacancies:
1 Vacancy
Job Summary
- Lead manage and develop the Butler team to deliver exceptional service standards in line with MGallery brand expectations.
- Oversee daily Butler operations to ensure seamless efficient and personalized guest experiences at all times.
- Anticipate guest needs and handle special requests with professionalism discretion and attention to detail.
- Coordinate closely with Front Office Housekeeping Food & Beverage and other departments to ensure smooth service delivery.
- Monitor service quality guest feedback and team performance implementing continuous improvements to enhance luxury guest experiences.
- Train coach and motivate team members while fostering a culture of excellence professionalism and guest satisfaction.
Qualifications :
- Excellent communication skills with fluency in English; Thai or additional language skills are an advantage.
- Strong interpersonal teamwork and coordination skills with the ability to work effectively across multiple departments.
- Highly adaptable and able to manage multiple tasks efficiently in a fast-paced luxury hospitality environment.
- Previous Butler experience or formal Butler training in luxury hotels private residences or high-end service environments preferred.
- Professional appearance and grooming standards strong problem-solving skills and flexibility to work shifts weekends and holidays.
Remote Work :
No
Employment Type :
Full-time
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
