Google DialogFlow Engineer (Python)

Miratech is looking for a Google DialogFlow Engineer (Python) to join the Bot Development team and help build next-generation conversational AI solutions across cloud this role you will design develop and enhance intelligent chatbots and voice bots using Google Cloud Platform technologies with a strong focus on Dialogflow CX and its LLM-powered Playbooks capabilities. You will contribute to delivering scalable high-performance conversational experiences through advanced AI capabilities backend integrations and modern cloud-native architectures.

Responsibilities:

• Design develop and deploy chatbots and voice bots utilizing leading Conversational AI platforms such as Microsoft Bot Framework Google CCAI Dialogflow CX
• Craft clean efficient and maintainable code adhering to industry best practices and standards.
• Develop custom components and tools to optimize the functionality and performance of our chatbot ecosystem.
• Collaborate closely with developers designers and other stakeholders to meet project requirements and user expectations.
• Leverage natural language processing (NLP) LLM and machine learning (ML) techniques including TTS STT and SSML to enable our chatbots to comprehend and respond intelligently to user inputs.
• Integrate chatbot systems seamlessly with backend systems databases and APIs to facilitate smooth data exchange and interactions.
• Investigate and resolve complex technical issues by analysing logs and debugging code for continuous improvement.
• Stay ahead of the curve by keeping up-to-date with the latest trends and advancements in chatbot development.

Qualifications :

• 4 years of hands-on experience with the Google Cloud Contact Center AI Bot framework.
• Strong hands-on experience with Python for backend development API integrations and chatbot orchestration
• Proficient in Natural Language Processing (NLP) Natural Language Understanding (NLU) Machine Learning (ML) and Conversational AI.
• Extensive experience with the new LLM (playbook) feature in Dialogflow CX as well as traditional Dialogflow CX functionalities.
• Solid understanding of Google as a Software-as-a-Service platform.
• Proven troubleshooting and analytical skills in complex distributed environments.
• Familiarity with SQL and experience working with relational databases.
• Experience integrating web services into applications.
• Bachelors degree in a technology-related field or equivalent experience.

Nice to have:

• Familiarity with automated testing practices.

We offer:

• Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. 
• Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package including health insurance language courses and a relocation program. 
• Work From Anywhere Culture: make the most of the flexibility that comes with remote work. 
• Growth Mindset: reap the benefits of a range of professional development opportunities including certification programs mentorship and talent investment programs internal mobility and internship opportunities. 
• Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. 
• Welcoming Multicultural Environment: be a part of a dynamic global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. 
• Social Sustainability Values: join our sustainable business practices focused on five pillars including IT education community empowerment fair operating practices environmental sustainability and gender equality. 

Additional Information :

All your information will be kept confidential according to EEO guidelines.

Remote Work :

Yes

Employment Type :

Full-time