Polish Speaking Customer Advisor

Join a global leader in business process outsourcing as a Polish-speaking Customer Advisor for a prestigious high-end technology project. This role is dedicated to supporting users of a world-renowned brand known for its innovative hardware and software ecosystem.

This is a 100% remote position available exclusively to candidates currently residing in or willing to relocate to Greece.

The Role

As a Customer Advisor you will act as the primary point of contact for Polish-speaking users. Your mission is to provide professional technical assistance and ensure a seamless customer experience for a premium product line.

Key Responsibilities:

• Handle inbound inquiries via phone chat and email in Polish.
• Troubleshoot technical issues related to software hardware and account management.
• Guide users through product features and provide personalized solutions.
• Maintain a high standard of professional communication while meeting project-specific KPIs.
• Document customer interactions accurately within the companys CRM system.

Requirements

We are looking for analytical thinkers with a passion for technology. While prior customer service experience is advantageous it is not a prerequisite; we provide comprehensive paid training.

• Language Skills: Native or C2-level proficiency in Polish.
• English Skills: B2-level proficiency (Upper-Intermediate) for training materials and internal corporate communication.
• Location: Must be based in Greece (or ready to relocate) and hold a valid EU passport or Greek work permit.
• Technical Aptitude: Comfort with digital tools and an interest in consumer electronics.
• Competencies: Strong problem-solving abilities patience and a professional phone manner.

Compensation & Benefits

We offer a structured corporate environment with a focus on long-term career stability.

• Financials: Competitive monthly salary with 14 payments per year (inclusive of statutory holiday bonuses).
• Relocation Package: For candidates moving from abroad we provide flight tickets to Greece and 2 weeks of hotel accommodation upon arrival.
• Home Office: All necessary technical equipment is provided and shipped to your location in Greece.
• Insurance: Comprehensive Health and Life Insurance coverage.
• Career Development: Transparent internal promotion paths into specialized technical quality assurance or management roles.
• Support: Assistance with local administrative requirements (AFM AMKA and bank account setup).

Application Process

If you meet the language requirements and are looking for a professional remote role within a global organization please submit your CV in English.